THE RESERVE, in Cape Town City Centre, offers travelers coworking spaces to stay productive. Guests enjoy in-room WiFi, laundry facilities, and 24-hour front desk assistance for a seamless stay.
Located in Cape Town City Centre, a neighbourhood in Cape Town, THE RESERVE is near a train station. Shoppers can check out Long Street, while everyone can enjoy the natural beauty of Camps Bay Beach and Clifton Bay Beach. Looking to enjoy an event or a game while in town? See what's happening at Cape Town Stadium or Newlands Stadium. Visit our Cape Town travel guide
Laundry facilities, a 24-hour front desk and a communal living room are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi and a kitchenette with a fridge, a stovetop and a microwave.
THE RESERVE offers 38 accommodations. This Cape Town aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Housekeeping is provided on a daily basis.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
38 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 19 October 2025 to 18 October 2027 (completion date subject to change). The following areas are affected:
Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: ZAR 200 per accommodation, per stay.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
THE RESERVE Cape Town
Neighbourgood Reserve
THE RESERVE Aparthotel
THE RESERVE Aparthotel Cape Town
Frequently asked questions
Is THE RESERVE pet-friendly?
No, pets are not allowed at this property.
How much is parking at THE RESERVE?
This property doesn't offer parking.
What time is check-in at THE RESERVE?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at THE RESERVE?
Checkout is at 10:00 AM.
Where is THE RESERVE located?
Located in Cape Town City Centre, this aparthotel is within a 5-minute walk of St. Georges Mall and Long Street. Greenmarket Square and St. George's Cathedral are just steps away. Cape Town Station is 7 minutes by foot.
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Reviews
THE RESERVE Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Amenities
9.0
Property conditions & facilities
Rating 10 - Excellent. 13 out of 22 reviews
10 - Excellent
13
Rating 8 - Good. 6 out of 22 reviews
8 - Good
6
Rating 6 - Okay. 0 out of 22 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 22 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 22 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Matthew
10 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed my stay there. Great location and friendly staff.
Matthew
Stayed 7 nights in Apr 2024
10/10 Excellent
Lavinia
19 Dec 2023
Liked: Amenities
The property was very clean, rooms were beautiful and the people were professional and nice. We felt safe and enjoyed our quiet and relaxing stay.
Lavinia
Stayed 2 nights in Dec 2023
10/10 Excellent
Benjamin Wei Ern
25 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were friendly and rooms are clean and modern. The area around the hotel can be sketchy at night
Benjamin Wei Ern
Stayed 6 nights in May 2024
10/10 Excellent
Samuel
17 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing. Very attentive and helpful. Gave great advice on the local culture and shops in the area.
Samuel
Stayed 5 nights in Nov 2024
8/10 Good
Frank
11 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartments new and good Organized. Shopping area just one block away. Friendly and helpfull stuff.
Frank
Stayed 3 nights in Aug 2024
10/10 Excellent
Evelyne
10 Aug 2023
The property is in pretty good shape,the rooms were cold as I went during winter but I was given an extra blanket for that, the wifi was really good and the showers were hot.The staff were pleasant and very resourceful.I would recommend the place to others.
Evelyne
Stayed 6 nights in Jul 2023
8/10 Good
Marlene
10 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Berry clean and modern. However, the reception personnel seems a little bit untrained
Marlene
Stayed 1 night in Oct 2023
10/10 Excellent
Martin
17 Feb 2024
Liked: Cleanliness, room comfort, communication
Super friendly
Really nice hotel, super friendly staff, facial recognition for entry but we were there and it wasn’t working so there was someone in reception at all times. Rooms a big enough, we had a room for 3 people so 2 rooms and a small kitchen area with a seating area and TV
Martin
Stayed 1 night in Feb 2024
10/10 Excellent
Misaki
30 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It does not have AC, so when it is cold or hot, it might be a problem.
But overall, It was amazing and clean.
Misaki
Stayed 3 nights in Sep 2024
8/10 Good
Verified traveller
23 Apr 2024
Liked: Room comfort, communication
Trendy little apartment hotel
I loved the historical building. The loft rooms were trendy and nicely decorated. The reception staff were very friendly and helpful. Could have been a bit more attention to detail, like marks on the couch cushions that could have been cleaned off. There is no parking if you come in a vehicle and we had to leave our car in the street which we weren't very happy about. There was a guard there and the car was fine though.
The inside of the building was nice and my room was nice once the mattress and couches were cleaned. The cleaning staff was very accommodating. The first week my mattress and couches reeked of urine. I thought I could clean it myself but finally complained. They brought in steam cleaners and the problem was solved. I loved the park across the street but the area looks a little run down. Hotel is close to a great grocery store and the area is very historical.
Carolyn
Stayed 26 nights in Mar 2024
4/10 Poor
Irene Emily
15 Oct 2024
Disliked: Cleanliness, amenities, communication
This hotel was more like a Hostel. Suitable for younger people. The bed was in a loft where it was impossible to stand up! Access to the loft was by ladder which made it more difficult to get to.
Staff did their best to assist me by removing couch and a table and chair to put mattress on the floor in front of the kitchenette. It was ok considering the price was quite inexpensive. Since I didn’t spend much time in my room I made do with it . Lizzy Ann did her best to make me comfortable.
Irene Emily
Stayed 20 nights in Sep 2024
8/10 Good
Verified traveller
20 Nov 2023
Liked: Cleanliness, room comfort
Good, with caveats
Their listing indicates that there is no elevator, but (thankfully) there IS an elevator. Almost all rooms face the backside of another building, so if you want to see the sky, this place is not for you. There is no heat or AC, which didn't affect my stay (the weather was mild), but it would be tough to stay there in high winter or summer. I wouldn't. TV has no local channels, only streaming services IF you have your own accounts.
The kitchen is well-eqipped (except for lack of a dish towel). The bed and pillows were very comfortable. The location is very central and convenient for walking to many sights. Every staff member was helpful and friendly. I enjoyed my 3-night stay.
Verified traveller
Stayed 3 nights in Nov 2023
10/10 Excellent
TAIDA
11 Dec 2024
Liked: Cleanliness, room comfort, communication
Front desk extremely helpful. Arrived very early so our luggage was stored then delivered to our room once the troop was ready. We liked the design of the renovation. Many of the old features were left such as the iron windows, gorgeous brass front door. The interior wood panelling has been painted white which made the place bright and contemporary looking. We found the beds a bit too soft. Would appreciate some basic toiletries.
TAIDA
Stayed 2 nights in Dec 2024
2/10 Terrible
Verified traveller
6 Jan 2025
Disliked: Cleanliness, room comfort
Skip
Long story short avoid staying here, 1) room smell as smoke, solution was an air freshener 2) shower was clogged so water flow into room 3) unsafe area, particularly at night - luckily for us was only one sleepless night but hope no one else dies the same mistake
Verified traveller
Stayed 1 night in Jan 2025
10/10 Excellent
C.E.J.
17 July 2024
Liked: Cleanliness, room comfort, communication
Fijne verblijfplaats in hartje Kaapstad
Alles hier was erg fijn. Locatie top, centraal en 15 / 20 minuten lopen van Waterfront. Personeel erg vriendelijk en behulpzaam, alles schoon. Er zit een volledige keuken in de kamer, waardoor het makkelijk is je eigen eten te bereiden. WIFI goed en stabiel
C.E.J.
Stayed 8 nights in Apr 2024
8/10 Good
NATALIA
7 Nov 2024
Liked: Cleanliness, amenities, room comfort, communication