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Overview of DoubleTree by Hilton Hotel Cape Town - Upper Eastside

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32-inch LCD TV with premium TV channels, DVD player
32-inch LCD TV with premium TV channels, DVD player
32-inch LCD TV with premium TV channels, DVD player

DoubleTree by Hilton Hotel Cape Town - Upper Eastside

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCape Town City Hall4 min drive
    Popular LocationSouth African Astronomical Observatory4 min drive
    Popular LocationCastle of Good Hope8 min drive
    AirportCape Town (CPT-Cape Town Intl.)16 min drive

Choose dates to view prices

  • Twin Guest Room

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Guest Room
  • Deluxe Loft, 1 King Bed, Kitchenette

    Room amenities

    • 108 sq m
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Loft, 1 King Bed, Kitchenette
  • Deluxe Loft, 2 Single Beds

    Room amenities

    • 108 sq m
    • Harbor view
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Loft, 2 Single Beds
  • Room, 1 Queen Bed, Accessible

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible
  • Loft, 1 King Bed, Kitchenette

    Room amenities

    • 82 sq m
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsLoft, 1 King Bed, Kitchenette
  • Deluxe Room, 1 Queen Bed

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed
  • Deluxe, One Twin Bed

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe, One Twin Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Presidential Suite

    Room amenities

    • 122 sq m
    • Harbor view
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite
  • Room, 1 Queen Bed

    Room amenities

    • 26 sq m
    • Partial sea view
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed
  • Room, Accessible

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, Accessible

About this area

Cape Town

Located in Cape Town, DoubleTree by Hilton Hotel Cape Town - Upper Eastside is in the suburbs and near the beach. Kloof Street and Long Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kirstenbosch National Botanical Gardens and Table Mountain. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Waterskiing, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Cape Town City Hall - 4 min drive
  • South African Astronomical Observatory - 4 min drive
  • Africa Centre - 5 min drive
  • Vincent Pallotti Hospital - 5 min drive
  • Castle of Good Hope - 8 min drive

Getting around

  • Cape Town Station - 5 min drive
  • Salt River Station - 16 min walk
  • AirportCape Town (CPT-Cape Town Intl.) - 16 min drive

Restaurants

  • Liberty Restaurant — 1 min walk
  • Jamaica Me Crazy - 10 min walk
  • The Old Biscuit Mill - 14 min walk
  • The Test Kitchen - 14 min walk
  • Burrata - 14 min walk

About this property

DoubleTree by Hilton Hotel Cape Town - Upper Eastside

Family-friendly hotel with restaurant and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 183 soundproofed rooms feature pillowtop beds and DVD players. Comforts include premium bedding and down comforters, and guests will also find conveniences such as fridges and coffee makers.
DoubleTree by Hilton Hotel Cape Town - Upper Eastside offers 183 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers.

Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. LCD televisions are featured in guestrooms. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per day)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 AM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: ZAR 230 for adults and ZAR 115 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool
  • Shopping
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Access to nearby indoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • French
  • Portuguese
  • Xhosa
  • Zulu

Business services

  • Meeting rooms
  • Conference centre (237 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for ZAR 500 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: ZAR 230 for adults and ZAR 115 for children (approximately)
  • Airport shuttle fee: ZAR 320 per person (one-way)
  • Self-parking fee: ZAR 60 per day
  • Rollaway bed fee: ZAR 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

DoubleTree Cape Town
DoubleTree Cape Town Upper Eastside
DoubleTree Hilton Cape Town Upper Eastside
DoubleTree Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Hotel Upper Eastside
DoubleTree Hilton Upper Eastside
Eastside Hotel Cape Town
Upper Eastside Cape Town
Upper Eastside Hotel Cape Town
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Upper si
DoubleTree by Hilton Hotel Cape Town - Upper Eastside Hotel
DoubleTree by Hilton Hotel Cape Town - Upper Eastside Cape Town

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Cape Town - Upper Eastside and receive a full refund?
Yes, DoubleTree by Hilton Hotel Cape Town - Upper Eastside offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Cape Town - Upper Eastside cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Hotel Cape Town - Upper Eastside?
As of 16 Jan. 2021, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cape Town - Upper Eastside on 24 Jan. 2021 start from AU$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is DoubleTree by Hilton Hotel Cape Town - Upper Eastside pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton Hotel Cape Town - Upper Eastside?
Self-parking is available for ZAR 60 per day.
What time is check-in at DoubleTree by Hilton Hotel Cape Town - Upper Eastside?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton Hotel Cape Town - Upper Eastside?
Checkout is at 11 AM.
Does DoubleTree by Hilton Hotel Cape Town - Upper Eastside provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 320 per person, one-way, applies.
Where is DoubleTree by Hilton Hotel Cape Town - Upper Eastside located?
This family-friendly Cape Town hotel is located near the airport, within a 15-minute walk of District 6, Cape Town Science Centre and Old Biscuit Mill. Castle of Good Hope and University of Cape Town are also within 3 miles (5 km). Salt River Station is 16 minutes by foot and Observatory Station is 22 minutes.
4.3
Excellent
Rating 5 - Excellent. 136 out of 290 reviews
5 - Excellent 47%
Rating 4 - Good. 119 out of 290 reviews
4 - Good 41%
Rating 3 - Okay. 24 out of 290 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 290 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 290 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
Good location near my sister. Modern, new and clean.
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good sized room.Reliable minibus shuttle to Waterfront, although only a late afternoon (5.30pm) return at weekends.Very good travel desk. Safe area but nothing to really see or do in hotel vicinity. Would have appreciated computer/printer access to print boarding card, but reception did this.Good value for money.
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean Rooms.Nice big coffee cups in the rooms which is important for me! Great Breakfast Buffet and Lunch / Dinner menu is also really good! Staff are friendly and polite. Note that car parking is separate to the hotel so it costs R60 a day. Overall good experience - will be back.
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
Had arranged transport to airport for 5:30 am day of departure. Transport never arrived after waiting 30 minutes. Front desk member called them and still no arrival I believe he finally called us a cab so we could make it to the airport on time.
Stayed 2 nights in Jan 2020

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Room and amnesties were amazing but the staff particularly during dinner were awful, we had the incorrect orders placed and charged incorrectly several times for food. Management did it notify us about the Load shedding issues in SA and tried to act as though it’s the norm. I expected better communication from Hilton as this was very very poor. Definitely won’t be going back here for that reason alone.
Stayed 4 nights in Jan 2020

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