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Overview of Queen Victoria Hotel

Photo gallery

Bar
Pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
VIP Access

Queen Victoria Hotel

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHisense Wheel of Excellence2 min walk
    Popular LocationTwo Oceans Aquarium4 min walk
    Popular LocationV&A Waterfront6 min walk
    AirportCape Town (CPT-Cape Town Intl.)17 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Premium Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • Canal view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room, 1 King Bed

About this area

Cape Town

Located in Cape Town, Queen Victoria Hotel is in the city centre and on the waterfront. V&A Waterfront and Long Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Table Mountain and Lions Head. Check out an event or a game at Cape Town Stadium, and consider making time for Two Oceans Aquarium, a top attraction not to be missed. Waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Popular Location

What's nearby

  • Hisense Wheel of Excellence - 2 min walk
  • Two Oceans Aquarium - 4 min walk
  • V&A Waterfront - 6 min walk
  • Cape Town Stadium - 16 min walk
  • Cape Town Cruise Terminal - 12 min drive

Getting around

  • Cape Town Station - 7 min drive
  • Ysterplaat Station - 8 min drive
  • AirportCape Town (CPT-Cape Town Intl.) - 17 min drive

Restaurants

  • Dash — 1 min walk
  • Belthazar Restaurant & Wine Bar - 4 min walk
  • Signal Restaurant - 4 min walk
  • Karibu - 4 min walk
  • Meloncino - 5 min walk
View map

About this property

Queen Victoria Hotel

Luxury Cape Town hotel in Victoria and Alfred Waterfront, walk to Two Oceans Aquarium
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free English breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. All 35 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LCD TVs.
Queen Victoria Hotel offers 35 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free English breakfast available daily 6:30 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Access to nearby outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 650 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel Hotel
Queen Victoria Hotel Cape Town
Queen Victoria Hotel Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at Queen Victoria Hotel and receive a full refund?
Yes, Queen Victoria Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Queen Victoria Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Queen Victoria Hotel?
As of 19 Jan. 2021, prices found for a 1-night stay for 2 adults at Queen Victoria Hotel on 26 Jan. 2021 start from AU$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Queen Victoria Hotel have a pool?
Yes, this property has outdoor pool access.
Is Queen Victoria Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Queen Victoria Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Queen Victoria Hotel?
Check-in is from 2 PM - midnight.
What time is check-out at Queen Victoria Hotel?
Checkout is at 11 AM.
Does Queen Victoria Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 650 per person, one way, applies.
Where is Queen Victoria Hotel located?
Located in Victoria and Alfred Waterfront, this luxury hotel is within a 5-minute walk of Nobel Square and Two Oceans Aquarium. V&A Waterfront and Cape Town Stadium are also within 1 mile (2 km). Cape Town Station is 27 minutes by foot.
4.7
Exceptional
Rating 5 - Excellent. 256 out of 337 reviews
5 - Excellent 76%
Rating 4 - Good. 65 out of 337 reviews
4 - Good 19%
Rating 3 - Okay. 11 out of 337 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 337 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 337 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. By far the best hotel in Cape Town with excellent views excellent staff, helpful and friendly. Front of house manager superb. Jason needs special mention due his overwhelming desire to please patrons. Definitely a 5 star hotel tucked away in a quiet secluded part of the Waterfront with stunning views
Stayed 13 nights in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in excellent location at the waterfront. Staff was wonderful, food was delicious, especially breakfast.
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the hustling and bustling of the Waterfront, there is such tranquility and elegance. This has become our second home, we really enjoyed our stay and their excellent treatment.
Stayed 4 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week in Cape Town
Every functional area of this Hotel is excellent. The entire staff is simply outstanding. (Special mention for Leonique for the assistance getting us around town. ) A perfect stay!
Stayed 7 nights in Oct 2019

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