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The Ritz Cape Town
4.0 star property

Art Deco hotel connected to the convention centre in Cape Town with 2 restaurants
your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Ritz Cape Town

Photo gallery for The Ritz Cape Town

Interior entrance
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior detail
Premium bedding, memory-foam beds, minibar, in-room safe
View from property

Overview of The Ritz Cape Town

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Cnr. Main & Camberwell Roads, Sea Point, Cape Town, Western Cape, 8050
  • Popular LocationCape Town Stadium3 min drive
  • Popular LocationTwo Oceans Aquarium4 min drive
  • Popular LocationLong Street5 min drive
  • AirportCape Town (CPT-Cape Town Intl.)18 min drive
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Room options

View all photos for 1 Bedroom Suite

TV

1 Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Premium bedding
Blackout curtains
Rainfall showerhead
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

Premium bedding, memory-foam beds, minibar, in-room safe

City Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Premium bedding
Blackout curtains
Rainfall showerhead
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Premium bedding
Blackout curtains
Separate bath and shower
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
Holiday Inn Express City Centre, an IHG Hotel
Breakfast included
Free WiFi
Air conditioning
Gym
8.6 out of 10, Excellent, (396)
The price is AU$136
for 1 night
includes taxes & fees
30 Apr - 1 May
Holiday Inn Express City Centre, an IHG Hotel

About the area

Cape Town

Located near the beach, The Ritz Cape Town is in Sea Point Promenade neighbourhood and is connected to a shopping centre. Robben Island is a notable landmark, and the area's natural beauty can be seen at Camps Bay Beach and Table Mountain. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Visit our Cape Town travel guideOpens in a new window

What's nearby

  • Cape Town Stadium - 3 min drive
  • Two Oceans Aquarium - 4 min drive
  • Cape Town International Convention Centre - 4 min drive
  • Long Street - 5 min drive
  • Cape Town Cruise Terminal - 5 min drive

Getting around

  • Esplanade Station - 6 min drive
  • Cape Town Station - 8 min drive
  • Cape Town (CPT-Cape Town Intl.) - 18 min drive

Restaurants

  • Shift Espresso Bar - 3 min walk
  • The Hussar Grill - 10 min walk
  • Rockpool Restaurant - 5 min walk
  • KFC - 4 min walk
  • Bootlegger Coffee Company - 1 min walk

About this property

The Ritz Cape Town

Upscale family-friendly hotel located in Sea Point Promenade
Located close to Cape Town Stadium, The Ritz Cape Town provides a free breakfast buffet, a poolside bar and a garden. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Self-parking (surcharge), a local area shuttle and supervised childcare (surcharge)
  • A 24-hour front desk, luggage storage and a lift
  • Concierge services, meeting rooms and tour/ticket information
Room features
All 212 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (ZAR 60 per day)
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Casa
  • Top of the Ritz revolving

Things to do

  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 23 floors
  • Art Deco architecture
  • Building
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self-parking fee: ZAR 60 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cape Town Hotel Ritz
Cape Town Ritz
Cape Town Ritz Hotel
Hotel Cape Town Ritz
Hotel Ritz Cape Town
Ritz Cape Town
Ritz Cape Town Hotel
Ritz Hotel
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa
The Ritz Cape Town Hotel
The Ritz Cape Town Cape Town
The Ritz Cape Town Hotel Cape Town

Frequently asked questions

Does The Ritz Cape Town have a pool?

Yes, this property has an outdoor pool.

Is The Ritz Cape Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz Cape Town?

Self-parking is available for ZAR 60 per day. Extended parking is available for a fee. Limited spots are available.

What time is check-in at The Ritz Cape Town?

Check-in end time: anytime.

What time is check-out at The Ritz Cape Town?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Ritz Cape Town located?

This family-friendly Cape Town hotel is located by the ocean, within 1 mi (2 km) of Sea Point Promenade and Cape Town Stadium. Green Point Park and Table Mountain National Park are also within 10 minutes.

The Ritz Cape Town Reviews

Reviews

6.8
Rating 10 - Excellent. 66 out of 313 reviews" "
Rating 8 - Good. 89 out of 313 reviews" "
Rating 6 - Okay. 88 out of 313 reviews" "
Rating 4 - Poor. 32 out of 313 reviews" "
Rating 2 - Terrible. 38 out of 313 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl, Malawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
Stayed 14 nights in Mar 2018

2/10 Terrible

Lisa, San Francisco, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE, THEFT!!
Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Newly renovated Ritz misses the mark
No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
Stayed 1 night in Mar 2018

10/10 Excellent

Berkis, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
Stayed 5 nights in Feb 2018

2/10 Terrible

Monti, Cairo

Disliked: Cleanliness, staff & service, room comfort
Money stolen from my room
Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.
Stayed 3 nights in Feb 2018

6/10 Okay

Jan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location friendly helpful staff
Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain
Stayed 1 night in Feb 2018

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They really don't care about the customer.
First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!

10/10 Excellent

Michael & Sonia, Bournemouth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room in town.
From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.