Hilton Hotels in Cancun from AU$569

"I been to so many resorts in Cancun this by far was not the greatest overall amenities for kids is great but the staff was not the friendliest, also by the pool area they don't come to clean often and birds come by and start grabbing the food, the beach was very brown and the smell outside was very strong like sewage. While in the buffet we encounter at least 3 cooks who were very rude by the south side pizza station not polite at all and the bartender by the italian restaurant ignoring us constantly but if you wanna just enjoy kids ameneties its a must just dont expect a great service here. also if your coming pls book restaurant reservations before coming to the resort like 3 weeks prior so you can have a good timing otherwise you will have dinner at 9.45 pm NO JOKe "

"Love it"

"We loved our stay here. Hotel was very clean, staff friendly. All kinds of food and drinks. Shows were great too."

"My room 207 was horrible and dirty. They moved me to 508, the day after. The staff has zero customer service when it comes to being generous to the customer service. They also make you wait as they are supposedly making the move,but you can see that they are not helping you with the will. Beautiful location although I think the staff is to comfortable because they have been in their jobs for so long. This is our 4th time on this property and you can see it declining bad. Clearly it’s a staff issue."

"They did not make the bed or clean the room Everyday , They did once I asked them too … out of 5 days only made the bed and cleaned the room once . Staff was amazing though food is what you get with an all inclusive . "

"Breakfast was always fresh and delicious, beach view was amazing, staff incredible, room was comfortable and clean."

"Very convenient to airport with shuttle and super modern and clean and firiendly."

"Great Staff. Great ratio of restaurants to rooms - didn't have to wait long to eat anywhere at any time. "

"Overall our experience at GR Solaris was nice , my family and I stayed here for 6 days 5 nights. We were able to enjoy most of the amenities the staff are amazing! but the only thing we struggled with is the pool chairs. We find that a lot of people would put their towels early in the morning to save the chairs and not use them until the afternoon which I don’t think is fair for other people who actually wants to use it. In my opinion, the resort should place some type of rule on how long these chairs can be used so that everybody gets a chance and not hog it all day. And also, one of the restaurants was not open when we were there and so we never got to try it. "