Just steps from La Isla Shopping Mall, Casa Turquesa welcomes travelers to a lively getaway centered around its outdoor pool with convenient swim-up bar. Guests can enjoy international dishes at El Mirador restaurant while taking in poolside views after a day in the sun.
Located in Zona Hotelera, a neighbourhood in Cancun, Hotel y Museo Casa Turquesa is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
Near La Isla Shopping Mall, Hotel y Museo Casa Turquesa provides a swim-up bar, a poolside bar and a terrace. The on-site international cuisine restaurant, El Mirador, offers breakfast, lunch, dinner and a poolside location. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
Free self-parking
Cooked-to-order breakfast (surcharge), luggage storage and multilingual staff
A reception hall, beach umbrellas and a porter/bellboy
Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the size rooms at the property.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and baths or showers
42-inch HDTVs with satellite channels
Wardrobes/cupboards, daily housekeeping and phones
Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Room service (limited hours)
Bedrooms
Bedsheets provided
Rollaway/extra bed: MXN 20 per day
Bathroom
1 private bathroom
Bathtub or shower
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Library
Piano
Outdoor areas
Barbecue grill
Terrace
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Guidebooks
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe
Tour and ticket assistance
Wedding services
Location highlights
In a shopping district
In an entertainment district
Near the ocean
On the waterfront
Things to do
Golfing nearby
Outdoor pool (guest access) nearby
Theme park nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
1 building
30 units
4 floors
Beaux Arts architecture
Built in 1991
Individual decor
Individual furnishings
Reception hall
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights and return the keys
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 20.0 per day.
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults and MXN 320 to 580 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Frequently asked questions
Does Hotel y Museo Casa Turquesa have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel y Museo Casa Turquesa?
As of 23 July 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on 29 July 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel y Museo Casa Turquesa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel y Museo Casa Turquesa?
Self-parking is free at this property.
What time is check-in at Hotel y Museo Casa Turquesa?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel y Museo Casa Turquesa?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel y Museo Casa Turquesa located?
Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel y Museo Casa Turquesa Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is in an excellent location. I had a room with a king-size bed facing the ocean and it was extremely spacious and clean. Staff was friendly and helpful, and the room was as described. I would definitely stay here again. Book with confidence.
Beautiful hotel with extraordinary background
Beautiful artwork throughout the hotel. Restaurant is wonderful with fantastic food and exceptional service. Beautiful ocean views. Amazing hotel.
This is the most beautiful place ever!!!!! 😭❤️ you all seriously need to come. The host was amazing, the staff were so kind and caring and really helped in times of need. The view is BETTER IN PERSON. Please don’t hesitate to come. My experience was amazing and I wish I never left. I will be back!
Grace
Stayed 2 nights in Jun 2026
Verified
8/10 Good
Christina
20 Apr 2026
Liked: Cleanliness, check-in, communication
Clean room, responsive staff but place was much older than pictures looked. Would stay again though for price and location!
Wow I loved this place as I am a fan of art and it feels like you are staying at an Art Museum by the beach. My only complaint was the only restaurant was closed by 4pm probably because it was a quiet time but there were still a few guests staying and it would have been nice to at least have it open until 5pm. I ordered my meal just before closing and got it delivered to my room. Food was excellent and staff tried very hard to make you feel at home. Got upgraded because I missed a couple of days after missing my flight and it had a fantastic view...very large room and very comfortable. No complaints and I will be back.
Debra
Stayed 4 nights in May 2026
Verified
6/10 Okay
Shoreh
13 Apr 2026
Liked: Check-in, communication
Disliked: Cleanliness
Yes that was the most wonderful part of my stay the view and the pool .
Hotel showers need renovations
Shoreh
Stayed 9 nights in Apr 2026
Verified
6/10 Okay
julie
26 May 2026
Liked: Cleanliness, communication
Disliked: Listing accuracy
Lots of good.
Very quiet and peaceful grounds.
Beautiful clean pool.
Old, dated, tired room that needs renovating.
Very hard to find the hotel for my Uber drivers, as there are no signs on the building.
Bed was hard as a rock.
Coffee in the rooms would have been nice.
julie
Stayed 2 nights in May 2026
Verified
6/10 Okay
Shayal
8 Jan 2026
Nice hotel, great view and good area
Shayal
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Lane W
17 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Lane W
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Annette
23 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Annette
Stayed 4 nights in Jan 2026
Verified
8/10 Good
Katelyn
15 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Katelyn
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Blanca
6 Jan 2026
Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
It was an older property, but everything was clean and very nice. There’s a nice pool area and the beach was great. It was very quiet and tranquil. The rooms were huge, but they were almost empty and felt cold/uninviting. That would be my only complaint…the room decor needs help. Otherwise the staff was great
Christopher
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Chantelle
17 Feb 2026
Liked: Cleanliness, amenities, communication
Clean room. Kind stuff. Very quiet. Lovely art!
Chantelle
Stayed 1 night in Feb 2026
Verified
8/10 Good
Mahmut
26 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Mahmut
Stayed 5 nights in Jan 2026
Verified
10/10 Excellent
Keith
13 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Keith
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Annette
11 Feb 2026
Liked: Cleanliness, communication
We had a very enjoyable stay in our 2 bedroom ocean view room (more of a villa) this February. The hotel is very artsy with some religious and nudist works displayed which some may not appreciate. The hotel is very weathered -its not a fancy 5 star hotel (although it must have been back in the day), the water wasnt always hot and the toilets didnt flush the first time but the central location, gorgeous quiet beach, relaxing and calm ambiance, grand open spaces, comfortable clean beds and superior customer service made it worth it many times over!
Annette
Stayed 6 nights in Feb 2026
Verified
6/10 Okay
Meet
1 Feb 2026
The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
Meet
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
gabriela
15 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
gabriela
Stayed 4 nights in Feb 2025
Verified
10/10 Excellent
Taylor
20 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Taylor
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Jacinto Lopez
31 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
Jacinto Lopez
Stayed 8 nights in May 2025
Verified
8/10 Good
Andrea
25 Mar 2025
Liked: Cleanliness, amenities, communication
The staff was very friendly and helpful!
Andrea
Stayed 10 nights in Mar 2025
Verified
10/10 Excellent
Noushin
17 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the hotel was excellent and safe, and it had a great view and good access.
Noushin
Stayed 10 nights in Oct 2024
Verified
10/10 Excellent
Adolfo
11 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was really good the people the service the room
Adolfo
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Benigno
27 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication