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"Front desk employees in the morning were amazing. The front desk employee at night was kind of rude. Even though we had a do not clean sign at the door, house keeping entered the room which felt like a lack of privacy. We also kindly requested a refund for the last night as something came up and had to leave Frankfurt early to which the manager refuse to help. Overall great experience at check in but not great overall"

"Excellent clean room, with VERY comfortable beds. Great location near the train station and river walk. Staff were fantastic, and provided great service. Breakfast was varied and high quality with lots of options for celiacs and dairy allergies. Would definitely recommend and stay here again!"

"Public areas 5* Room nice, spacious, clean, a little dated but good 4* quality. Stayed for a trade show, so prices inflated everywhere. Good value when compared to similar hotels Will stay here again"

"The Steigenberger Frankfurt Airport has been my go-to stay arriving and departing Germany for years. I’ve had exceptional rooms in the executive tower section, and very nice “business” rooms. To me the breakfast is a highlight. The restaurant options have become more limited especially on weekends. The ability to go for a walk in the adjacent woods is one of the best things about the hotel! Great to get over jet lag. The other great thing at least until this year is the super convenient shuttle bus to terminal 2. With the move of airlines to the new T3, I sincerely hope, no I beg!, that the Steigenberger hotel keeps a Shuttlebus to T3. Because the brand new airport train is horrible!! So staying at the Steigenberger hotel with only a connection to Terminal one will definitely affect the convenience of the hotel for travel. Which would be a shame for such a wonderful hotel with great staff!"

"The breakfast was very good."

"THE TOWELS AND PILLOW CASES ARE THE GROSSEST EVER YOU CAN SMELL OTHER PEOPLE YOU SHOULD CHANGE LAUDRYS TO DO YOUR SHEETS AND PILLOW CASES AND TOWELS "

"Easy access to the airport excellent location to fly out "

"Clean room"

"Very clean and nice facility, friendly staff and near airport."