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Reviews of Dallas Hotel (Motel)

2.5 out of 5
Dallas Hotel (Motel)
Ecuador 224, Buenos Aires, Buenos Aires

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine for the price and the purpose. Had a few issues but personnel solved them promptly. Particularly the fact that they NEVER got my reservation from EXPEDIA. Thanks God Hotel Dallas personnel had one room available and they sent room service to clean it and made it ready for me even before the check in time.
Stayed 2 nights in Nov 2019
Response from Dallas Hotel on 27 Dec 2019
Buenos dias. Lamentamos los sucedido en el hotel, pero que tristeza que su puntuación sea tan baja si el problema fue resuelto.. somos humanos y nos podemos confundir !! o tener algún problema. Nos alegra saber que el personal pudo resolver el problema. Saludos.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room wasn’t clean when we arrived even though we said what time we would arrive. Took many attempts to get in contact with them about our reservation, when we finally did they didn’t know about bookings on Expedia and had never heard of my booking. After 40 mins on the phone to Expedia they still hadn’t fixed it, the following day they sent me another email saying they had confirmed it, I messaged them asking if it had been confirmed and they said it has.... Says they speak English on the website but had to use a translator ( not a big deal) but after handing the slip that Expedia had sent out they still didn’t know who I was.. even after numerous messages from me. No rooms have more than 1 bed 1 plug in the bathroom to change a phone... not helpful when there is 2 of you. When I booked the room Expedia claimed there to be an airport shuttle, there was none, have now since been taken off the website. They gave us a limit on how much power we can use. Wifi doesn’t reach the rooms. The concierge that checked is in was super lovely however had to ask for the wifi for the pass word. There is no remote for the AC / heat. The window doesn’t lock. The shower water goes everywhere so can’t have any belongings in there. Even the toilet paper got wet... Sheets were wet when we arrived in the room. And stained with blood. We asked for a new pair and they were also stained.... no real blankets... only sheets. We were put in a smoking friendly room, even though we do
Stayed 4 nights in Sep 2019

8/10 Good

Melisa Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación precio calidad
Stayed 1 night in Dec 2023

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Adriana

Stayed 1 night in Nov 2023
Response from Dallas on 26 Dec 2023
Buenos días..!! Nos gustaría saber cual fue el problema. Tuvo algún inconveniente en la habitación o atención? Saludos cordiales

10/10 Excellent

Maria Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Es bueno
Stayed 2 nights in Nov 2023
Response from Hotel dallas on 14 Nov 2023
Muchas gracias por su puntuación..!Los esperamos nuevamente Saludos cordiales

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien!
Stayed 2 nights in Oct 2023
Response from Dallas on 6 Nov 2023
Muchas gracias por su puntuación..!!Los esperamos nuevamenteSaludos cordiales

6/10 Okay

María Teresa

Travelled with family
La habitación standard NORecomendable,lúgubre!!!la superior un tanto mejor,la cama incómoda,higiene bien,personal excelente
Stayed 4 nights in Apr 2023
Response from Dallas on 11 Apr 2023
Buen día..! Las habitaciones generalmente son con luces bajas, es por que somos un albergue transitorio. Le damos gracias por su sugerencia, con respecto a la cama estamos en proceso de cambio... Saludos cordiales

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel que é motel
Hotel que na verdade é um motel! Estacionamento de motel,recepção de motel,quarto de motel! Pessoal que atendia eram atenciosos! Tudo bem que o preço foi muito em conta,pois priorizamos um hotel com estacionamento,justamente pra nao ficar na função de procurar estacionamento particular no trânsito caótico de Buenos Aires,mas achamos que era um hotel mais simples e não um motel! Quarto,com iluminação de motel,ou seja,tudo escuro,cheiro de cigarro,o ar parecia um carreta carregada subindo a serra, e o pior, era ouvir a gritaceira do quarto ao lado, e na madrugada ouvir o barulho de porta batendo, acredito que era o pessoal da limpeza,arrumando o quarto para os próximos,em plena madrugada. Cama com colchão de água,pedimos mais uma coberta,nos mandaram duas cortinas. Enfim...Nao conseguimos fazer o básico que precisávamos,que era descansar bem após 600 km de moto.
Stayed 2 nights in Mar 2023
Response from Hotel dallas on 27 Mar 2023
Buen día.. Lamentamos que no haya visualizado la descripción del hotel en la cual especifica claramente que es un hotel alojamiento. Los colchones son de espuma y resorte y se encuentra en condiciones, con respeto a los cobertor se le llevo cobertor no cortina Saludos cordiales

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

ALFREDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y esmerada atención
Muy conforme con la atención y el confort brindado
Stayed 2 nights in Oct 2022

8/10 Good

Aline M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
A hotel e um motel, mas vale a pena pelo conforno...Só é ruim pq o quarto que ficamos a net era bem ruim...E aconteceu uma coisa chata tbm, roubaram celular do meu namorado qdo foi fumar na frente do hotel...Podiam alertar os hospedes...
Stayed 2 nights in Jul 2022

10/10 Excellent

Yezer

Stayed 4 nights in Jul 2022

8/10 Good

Marcela

Stayed 1 night in Jul 2022

2/10 Terrible

Femke

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a regular hotel, but a love hotel. So plastic mattress where you will hear the neighbours.. Wifi very limited and it was not possible to turn off the music in the room.
Stayed 2 nights in Jun 2022
Response from Hotel Dallas on 20 June 2022
Buen día..!! Lamentamos que no haya visualizado la descripción del hotel, ya que espesifica que es un hotel alojamiento para mayores de 18 años. Con respeto a la habitación que pena que no le informo al conserje de turno, para que se pueda chequear y haberle cambiando de habitación.. Le pedimos disculpas por lo ocurrido ... saludo cordial

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No muy bueno! No había agua caliente, colchón malo
Stayed 1 night in Mar 2022

4/10 Poor

Angel Antonio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Por fotos parecía agradable. Pero al llegar me hicieron esperar pese a haber llegado tarde. Almohadas con cuerina, preservativos abiertos en el piso, baño mojado, sin wifi.
Stayed 1 night in Jan 2022

2/10 Terrible

Lucas

Stayed 1 night in Dec 2021

8/10 Good

Ivanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Real Horizonte Hotel on 13 Apr 2021
Gracias por calificarnos, los esperamos nuevamente!

10/10 Excellent

Daiana, Entre Ríos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos, el servicio y la atención del personal, todo excelente. Recomendamos el lugar a muchos amigos. Sólo hubo un pequeño tema en cuanto al cuarto que elegimos: tenía la ventana rota y el dueño quería enviarnos a uno de mucha menor categoría del que habíamos elegido(cobrándonos lo mismo y por supuesto, envió a la chica de atención al publico a que ponga la cara por el) Finalmente, el tema se solucionó y pudimos cambiarnos a uno igual al que habíamos elegido. El resto...excelente!
Stayed 3 nights in Jul 2019
Response from Dallas Hotel on 13 Apr 2021
Buenos dias Daiana! nos alegramos que hayan pasado una buena estadia en el hotel. Los esperamos nuevamente cuando quieran!