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"Hotel was lovely and clean, beds were very comfy, we didn't use the bar for food as we spent most of our time down Whitby main street, staff were very friendly on arrival and departure, will definitely be using the hotel again in the future "

"Everything was fantastic!! Beautiful property set in gorgeous gardens a stones throw from the beach. Food was top notch and staff were very attentive and friendly. Rooms spotless! Will definitely be back soon. "

"Really well presented, friendly staff, highly recommended."

"Lovely breakfast and great hotel "

"Lots of negativity about this Hotel Our experience was Very good Check-in Swift hall Reception downstairs areas Magnificent Staircase Ladings upto 1st floor all new carpets Clean room was great clean superb shower room Staff we're Fantastic Really Helpful and friendly Yes parts of hotel bit Shabby/need updating which is a huge task giving Size of the building but work ongoing in smartining it up Only real moan the fantastic balcony overlooking the sea front (Smoking Area) could do with pressue washing sooner rather than later and add few more Bins Just booked for next year going to be interesting to see the changes and upgrades they doing "

"For the price we paid, this was excellent! The hotel is stunning when you walk in, the rooms were nicely decorated, if a little grubby but we weren’t expecting 5*. The beds were really comfy. I’m not sure what the rooms would be like in summer as there was no heating or air conditioning and windows didn’t open much. The bars ares were excellent too! Staff were really nice, didn’t seem the best trained in hospitality, which surprised me for a Britannia Hotel but still, we weren’t put off - maybe some staff had called in sick and they were covering? We’d definitely return. "

"Quality modern accommodation. We rebooked a second night as we enjoyed it so much. Staff are very friendly and helpful. There is a lovely pub next door (part of the hotel) which has a great atmosphere, serves lovely food, drinks and even has a soft play area. There is a park opposite the accommodation and a supermarket 50rds on the same road. We will definitely be booking again. Thankyou for looking after us 😊 ! "

"Great hotel ,comfy beds excellent breakfast "

"The room was as expected small but to see the sea view the window was high. Not what I expected from the picture. Bed was a double but the mattress was comfortable in the middle but if you want to sleep nearer the edge you have to be careful not to fall out it is so soft. Food was good in the evening. Did not have breakfast. "