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"Best part of the Hotel the staff friendly and welcoming . Personally would never stay again . The building is grand unfortunately time and the owners have not been kind to it. Very dated and neglected in parts. Appreciate that it’s a budget hotel but come on owners update the facilities. Paid £17:95 for a one course meal in the buffet restaurant was not worth it my opinion. So did not stay for breakfast had at a local cafe instead."

"Breakfast not included so cannot comment. Bar dinner night before excellent, wonderful beer selection with helpful staff offering free tasters to sample. Room was clean, bathroom clean. Special event on main floor really loud, but our room on 3rd floor well out of earshot."

"great views over north bay room clean bit dated carpet needs cleaning/ replacing bath room window will not close properly"

"We love it here. The local area and surrounds are stunning. The hotel and grounds are lovely, the rooms have comfy beds and pillows. The staff are very warm, friendly and efficient and the food onsite, very delicious. Thank you for another wonderful stay."

"Excellent food and service both for evening meal and breakfast. We had the private dining room, which for a larger party I really can recommend. Though we were not required to we pre-ordered which made the whole evening seamless. Probably just me but there were 6 different light switches in the room. Finding the right combination for bathroom, ceiling and bedside trial and error. "

"This place was such a disappointment. Should be closed down during renovation as have Travelodge opposite. Not clean, dust and dbrus everywhere. Builders in lifts and corridors while getting to and from rooms. A shambles. Residents bar closed at 10pm ! We went across road for late drink and they closed at 12. Breakfast was cold, dry, rubber eggs cold. Bread for toast was damp and the thinnest bread I have ever seen. No way will we return at least for next 5 years which will be how long it takes to make it decent. Shame, once the jewel of Scarborough!!"

"All was good but the breakfast was not great,"

"Great location. Lovely friendly staff and gorgeous food "

"Friendly staff very helpful was too hot in bathroom radiator on which made bedroom clean very hot had a hot dripping tap"