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"As usual all amenities were clean and tidy. Room and bathroom were first rate and all the staff my wife and I came into contact with were welcoming, friendly and willing to that extra step including changing us to a room on a lower floor. Stay was excellent overall"

"Centralised temperature control was broken and staff failed to address the issue in 2 consecutive nights. Rooms were heated through centralised system and there was no maintenance staff to fix it and thermostats in the rooms were disabled, it wasn’t possible to control room temperature and opening windows led to major motorway (M4) noise in the room. This led to very uncomfortable and sleepless nights for entire family!!! "

"Parking was easy - we booked an EV charging space which worked well overnight Friendly, helpful staff"

"Great hotel, lots to do and lovely views"

"All fine "

"We had a lovely stay, the hotel is great and the staff are so kind and welcoming. Would definitely return :) "

"Was expecting spa use"

"No fuss check in, friendly staff, and conveniently located near shops and bus stations."

"A pleasant experience overall and the staff were lovely. Would recommend staying here if you’re ever in Swindon. Thanks!"