This was a nice hotel with decent sized rooms, clean, good a/c and in a great location close to Southbank.
We booked this hotel for a two night, three day family stay. The only reason we chose Vine was that it had a heated, rooftop outdoor spa. Well, it was closed and unable to be turned on. We telephoned reception, who despite being open till 6pm on Thursday 17th had closed by 5pm. So much for using the spa...
The location is very noisy, even high up on the 6th floor, the noise from below is very noticeable. Double glazed windows should have been used.
The reception staff were cool at best, obviously very competent at social media, as both spent more time on their phones than actually engaging with their clientele. Even getting their attention was an issue.
Gotta say we do these stays a few times a year, but won’t consider Vine apartments again.