Mercure Clear Mountain Lodge

Photo gallery for Mercure Clear Mountain Lodge

Primary image
Outdoor pool
Minibar, desk, iron/ironing board, free cots/infant beds
Minibar, desk, iron/ironing board, free cots/infant beds
View from room

Overview of Mercure Clear Mountain Lodge

Mercure Clear Mountain Lodge

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
564 Clear Mountain Road, Clear Mountain, QLD, 4500

Explore the area

  • Popular LocationSamford Distric Historical Museum14 min drive
  • Popular LocationSouth Pine Sports Complex15 min drive
  • Popular LocationBrisbane Forest Park17 min drive
  • AirportBrisbane, QLD (BNE)46 min drive

Choose dates to view prices

About this area

Brisbane

Mercure Clear Mountain Lodge is located in Clear Mountain, a neighbourhood in Brisbane. Samford Distric Historical Museum and Brisbane Tramway Museum are local landmarks, and the area's natural beauty can be seen at Clear Mountain Conservation Park and Thomas Morrison Reserve. Australian Woolshed and Boondall Ice Rink are also worth visiting.

What's nearby

  • Samford Distric Historical Museum - 14 min drive
  • South Pine Sports Complex - 15 min drive
  • USC Moreton Bay - 16 min drive
  • Brisbane Forest Park - 17 min drive
  • Strathpine Centre - 22 min drive

Getting around

  • Brisbane Strathpine Station - 17 min drive
  • Brisbane Airport (BNE) - 46 min drive

Restaurants

  • Garland Thai - 11 min drive
  • Eatons Hill Hotel - 12 min drive
  • Albany Court Chinese - 13 min drive
  • Portabella - 13 min drive
  • Sila Thai Restaurant - 13 min drive

About this property

Mercure Clear Mountain Lodge

4-star Brisbane hotel in Clear Mountain with 2 restaurants
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 51 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, room service and coffee makers.
Mercure Clear Mountain Lodge offers 51 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AUD 25.00 for adults and AUD 12.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa services
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Conference space (7080 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Restaurants on site

  • Mandys on the Mountain
  • Lakeview Restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 August to 30 September:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 25.00 for adults and AUD 12.50 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Clear Mountain Lodge
Clear Mountain Mercure
Mercure Clear Mountain
Mercure Clear Mountain Lodge
Mercure Clear Mountain Lodge Hotel
Clear Mountain Hotel Clear Mountain
Mercure Clear Mountain Lodge Clear Mountain
Mercure Clear Mountain Lodge Hotel Clear Mountain

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 102 out of 236 reviews
5 - Excellent 43%
Rating 4 - Good. 100 out of 236 reviews
4 - Good 42%
Rating 3 - Okay. 23 out of 236 reviews
3 - Okay 10%
Rating 2 - Poor. 8 out of 236 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 236 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, clean room and very helpful staff.
Stayed 1 night in Feb 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Okay
The hotel room was okay but as usual suffered the whole hot/cold air-con overnight which is exacerbated by the hideous sheet/doona combos all hotels insist on using so we were constantly throwing them off and back on. The pillows seem comfortable at first but squish to nothing very quickly. The worst part of the room was probably the shower which had almost non-existent water pressure. We also had only 2 water and wine glasses/tea cups even though booking was for 3 adults and 1 child (and one of the glasses looked dirty). The walk from hotel room to main part of hotel was dicey as it was very slippery in the wet under the not quite covered path. All of the staff at Mercure were lovely and happy but we were a bit disappointed in the restaurant staff at dinner. We ordered steaks which didn't have any sides listed with them on the menu (every other item did) so we ordered sides of veges and mashed potato only to find the steaks came with them (would have been nice for them to advise us of this as we wasted much of it). We can't be sure but when we ordered the entree of garlic prawns they asked if we wanted it to come out with the mains, we said yes but it looked quite large. When we paid the bill they had charged us for 2 of them. We advised we only ordered one and they took it off without argument but we did wonder if they doubled it to be a mains size even though we didn't ask for it to be. Overall was okay but could use some improvement.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The room was a little tired Floor very squeaky.
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely spot, staff were friendly and efficient but the hotel was very tired and the food could only be described as adequate. Says something that the best dish from a $150 meal was the cheese platter. While Clear Mountain isn't hugely expensive, it is grossly overpriced for the experience offered. We will not be back.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and view for birthday celebration. We had a bottle of complimentary bubbles for celebration too. Good food in the restaurant. Breakfast were lovely with great view. Definitely will be back again
Stayed 1 night in Aug 2021