Breakfast, lunch, dinner served; local cuisine

Reviews of Bridgewater Hotel

2.5 out of 5
Bridgewater Hotel
35 High St., Bridgewater, NS

Reviews

5.8
Rating 10 - Excellent. 24 out of 182 reviews" "
Rating 8 - Good. 40 out of 182 reviews" "
Rating 6 - Okay. 48 out of 182 reviews" "
Rating 4 - Poor. 28 out of 182 reviews" "
Rating 2 - Terrible. 42 out of 182 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in May 2024

10/10 Excellent

tracey

Business traveller
Liked: Cleanliness, staff & service
Clean and well located. Staff were professional and courteous. Decent stay for the price.
Stayed 1 night in Apr 2024
Response from Sunny on 21 Apr 2024
Hi TraceyThanks for staying with us and for your valuable feedback. Will be honored to serve you again.

8/10 Good

Robert, Coleharbour

Business traveller
Liked: Cleanliness, staff & service, amenities
Motel is very dated, price reflects this. There is a fantastic little restaurant that made the stay much better. Staff friendly and accommodating.
Stayed 2 nights in Dec 2023

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
They have an awesome breakfast and are reasonable. Sadly the room we were given had not been cleaned. We were quickly given another room.
Stayed 1 night in Dec 2023

2/10 Terrible

Jeremie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodations but staff were great for a late night arrival.
Stayed 1 night in Oct 2023

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Look for a better place in Bridgewater.
Very outdated, old equipment like tv should be updated.
Stayed 1 night in Oct 2023

8/10 Good

Hal

Liked: Cleanliness, staff & service, room comfort
Short stay
We were there later in evening and left by 10 am. Was a bit taken back by the age of the hotel. It looked a bit run down. However, beds and room were clean, staff were friendly...
Stayed 1 night in Oct 2023

6/10 Okay

Mary-Ann

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Windows leak, causing damage inside, just above the air conditioner. There was a gas like exhaust smell early in the morning. Hotel needs some major basic repairs done.
Stayed 1 night in Sep 2023

6/10 Okay

Garett

Travelled with partner
It is very noisy. Don’t rent the queen size room. It seems there is only one and it is right at the top of the stairs and across 5he hall from the staff/owners room and it is grand central station. We complained and she said you booked the queen room all the other rooms are double beds. She didn’t offer to move us just yelled at the kids in the staff/manager room to be quiet. That lasted all of 5 minutes
Stayed 1 night in Oct 2023

6/10 Okay

Lilian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is under renovations, which it needs
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Stayed 1 night in Oct 2023

8/10 Good

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs an outside upgrading to the appearance.
Stayed 1 night in Sep 2023

6/10 Okay

Rick

Liked: Cleanliness, staff & service, room comfort
Could use some TLC
While the room was clean and the bed reasonably comfortable, the building was in obvious need of repair and maintenance.
Ceiling water damage
Water damage on base boards
Bathroom fan and ceiling needs a bit of attention
Stayed 1 night in Sep 2023

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
Disliked: Amenities
The bedding had stains, the blankets had holes the mattresses were stained and had to be over 40 years old. The staff were nice, the waitress had to go buy food to make meals.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Ordinary stay
An old building that needs updating and deep cleaning - dirty walls…not good value for money.
Stayed 1 night in Sep 2023

4/10 Poor

Jeff

Stayed 2 nights in Sep 2023

4/10 Poor

Wade

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
You get what you pay for. It was very noisy at night. It was clean but rundown. They did not make the bed or provide clean towels and there was not notice or choice. Towels were worn out and dingy but clean. Cannot rate the dinning other than it was not available at the times we needed. Breakfast was served at 8:00 and dinning closed around 3:00 before we got back. Staff was friendly and tried their best to do what they could.
Stayed 2 nights in Sep 2023

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice. Room up hill.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
A good place.
Stayed 1 night in Sep 2023

4/10 Poor

Helen

Travelled with partner
Liked: Staff & service
Way too Expensive for the room, toilet was broken, TV didn’t work, beds were not comfortable. Wouldn’t stay there again.
Stayed 1 night in Sep 2023

2/10 Terrible

Dave and Anna

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't like it at all. very bad experience. The rooms and hallways smelled. The bedding smelled like body odor I slept on top with all my clothes on. When we left took a shower and took the clothes to laundry mat. discussing
Stayed 1 night in Sep 2023

2/10 Terrible

Rick

Disliked: Cleanliness, property conditions & facilities, room comfort
The door is not working. Service is bad. I cancelled my last there it’s not worth it to stay.
Stayed 3 nights in Sep 2023

6/10 Okay

Anne

Stayed 1 night in Sep 2023

10/10 Excellent

SANDRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
It was fine. Very clean
Stayed 1 night in Sep 2023

4/10 Poor

Tim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beds had no comforters, floor was cracked in multiple areas, air conditioning smelt of mould, fridge had expired milk (few weeks old) from a past guest, overall just unkempt and dingy
Stayed 1 night in Sep 2023

4/10 Poor

Dawn

Disliked: Amenities
Old and dirty
Stayed 1 night in Sep 2023

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities
The room that was booked was smoked in and they did switch us to another room but it had about 2 bottles of febreeze sprayed in it to cover up the smell of the previous person; and I was told it was rented out like an apartment as there is limited rentals in Bridgewater.
Stayed 1 night in Sep 2023

8/10 Good

Sue

Liked: Cleanliness, staff & service
Good bed and room was clean. Any issues identified were addressed immediately by courteous staff. Fridge and cable had been turned off. Once everything addressed settled in for good sleep.
Stayed 1 night in Sep 2023

6/10 Okay

Dakota

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was great, sucks the pool wasnt working. There seems to be some people who live at a part of the hotel. They smoke cigs in their room by the smell of the hallway. Wouldnt bring a familly here but if its just 2 buds looking for a place to crash ts a good spot for cheap
Stayed 1 night in Sep 2023

8/10 Good

nancy

Liked: Cleanliness, staff & service
Room was very clean good A/C
Stayed 1 night in Sep 2023

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and dirty service was terrible
Stayed 1 night in Sep 2023

2/10 Terrible

Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Meet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for stay
Stayed 3 nights in Sep 2023

8/10 Good

Sandi

Stayed 2 nights in Sep 2023

6/10 Okay

Duc

Stayed 1 night in Sep 2023

6/10 Okay

Marlene

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Darcelle

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallways smelled terribly like marijuana and tobacco. A big sign says $200 fine for smoking in rooms. They should make lots of money.
Stayed 1 night in Aug 2023

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells mouldy
Stayed 1 night in Aug 2023

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service
The staff at the hotel was excellent. All were very helpful and went out of their way to ensure we had all we needed. A special mention goes to Tina (manager of the restaurant). She is wonderful! Also, the maintenance staff were all helpful and always available with a smile! It's very obvious that Management is constantly working on improving the facilities.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jerome

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, dated but clean rooms, food was great, convenient parking spaces. Food, shopping, booze, coffee etc all within a one block radius.
Stayed 1 night in Aug 2023

6/10 Okay

Gart

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Door key failed to work, had to wait till 8 AM from 7 AM to get someone to open the door to my room. There is no one at the front desk during the night until 8 AM.
Stayed 2 nights in Aug 2023

4/10 Poor

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel not a good one
Stayed 1 night in Aug 2023

2/10 Terrible

Claire

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Half hour wait for service in restaurant, no extra plugs in room to connect anything, bathroom really tiny, The whole hotel is run down, needs a good cleaning, repair and paint. Because of the hotel/room condition we tried to cancel 2nd night and they wouldn't allow. Not happy!!
Stayed 2 nights in Aug 2023

4/10 Poor

Andrew

Itbsays pool but no pool that was one of the reasons I went for my austic child
Stayed 1 night in Jul 2023

6/10 Okay

Kenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly staff , clean however it could use some upgrades to the beds.
Stayed 1 night in Jul 2023

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 1 night in Jul 2023