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Very outdated, old equipment like tv should be updated.
Richard
Stayed 1 night in Oct 2023
8/10 Good
Hal
25 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Short stay
We were there later in evening and left by 10 am. Was a bit taken back by the age of the hotel. It looked a bit run down. However, beds and room were clean, staff were friendly...
Windows leak, causing damage inside, just above the air conditioner. There was a gas like exhaust smell early in the morning. Hotel needs some major basic repairs done.
Mary-Ann
Stayed 1 night in Sep 2023
6/10 Okay
Garett
Travelled with partner
12 Oct 2023
It is very noisy. Don’t rent the queen size room. It seems there is only one and it is right at the top of the stairs and across 5he hall from the staff/owners room and it is grand central station. We complained and she said you booked the queen room all the other rooms are double beds. She didn’t offer to move us just yelled at the kids in the staff/manager room to be quiet. That lasted all of 5 minutes
This hotel needs an outside upgrading to the appearance.
Gloria
Stayed 1 night in Sep 2023
6/10 Okay
Rick
2 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Could use some TLC
While the room was clean and the bed reasonably comfortable, the building was in obvious need of repair and maintenance.
Rick
Stayed 1 night in Sep 2023
6/10 Okay
Dorothy
Travelled with family
1 Oct 2023
Liked: Staff & service
Disliked: Amenities
The bedding had stains, the blankets had holes the mattresses were stained and had to be over 40 years old. The staff were nice, the waitress had to go buy food to make meals.
You get what you pay for. It was very noisy at night. It was clean but rundown. They did not make the bed or provide clean towels and there was not notice or choice. Towels were worn out and dingy but clean. Cannot rate the dinning other than it was not available at the times we needed. Breakfast was served at 8:00 and dinning closed around 3:00 before we got back. Staff was friendly and tried their best to do what they could.
didn't like it at all. very bad experience. The rooms and hallways smelled. The bedding smelled like body odor I slept on top with all my clothes on. When we left took a shower and took the clothes to laundry mat. discussing
Beds had no comforters, floor was cracked in multiple areas, air conditioning smelt of mould, fridge had expired milk (few weeks old) from a past guest, overall just unkempt and dingy
The room that was booked was smoked in and they did switch us to another room but it had about 2 bottles of febreeze sprayed in it to cover up the smell of the previous person; and I was told it was rented out like an apartment as there is limited rentals in Bridgewater.
Rob
Stayed 1 night in Sep 2023
8/10 Good
Sue
10 Sept 2023
Liked: Cleanliness, staff & service
Good bed and room was clean. Any issues identified were addressed immediately by courteous staff.
Fridge and cable had been turned off. Once everything addressed settled in for good sleep.
Sue
Stayed 1 night in Sep 2023
6/10 Okay
Dakota
9 Sept 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was great, sucks the pool wasnt working. There seems to be some people who live at a part of the hotel. They smoke cigs in their room by the smell of the hallway. Wouldnt bring a familly here but if its just 2 buds looking for a place to crash ts a good spot for cheap
The staff at the hotel was excellent. All were very helpful and went out of their way to ensure we had all we needed. A special mention goes to Tina (manager of the restaurant). She is wonderful! Also, the maintenance staff were all helpful and always available with a smile! It's very obvious that Management is constantly working on improving the facilities.
Friendly staff, dated but clean rooms, food was great, convenient parking spaces. Food, shopping, booze, coffee etc all within a one block radius.
Jerome
Stayed 1 night in Aug 2023
6/10 Okay
Gart
Travelled with group
7 Aug 2023
Liked: Cleanliness
Disliked: Staff & service
Door key failed to work, had to wait till 8 AM from 7 AM to get someone to open the door to my room. There is no one at the front desk during the night until 8 AM.
Half hour wait for service in restaurant, no extra plugs in room to connect anything, bathroom really tiny, The whole hotel is run down, needs a good cleaning, repair and paint. Because of the hotel/room condition we tried to cancel 2nd night and they wouldn't allow. Not happy!!
Claire
Stayed 2 nights in Aug 2023
4/10 Poor
Andrew
30 July 2023
Itbsays pool but no pool that was one of the reasons I went for my austic child
Andrew
Stayed 1 night in Jul 2023
6/10 Okay
Kenda
25 July 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly staff , clean however it could use some upgrades to the beds.