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"I found that in my room although spotless and very well laid out, the kettle lead was not long enough to reach a socket, so I had to move the unit to the floor ROOM 252"

"The Good: The location is the only real win here—the proximity to the beach is amazing and makes for a great base if you only care about the sea. The building itself has "grand bones," but the potential is wasted. The Room & Heating: We had a major issue with the heating on our first night. Even after contacting staff in person and via their dedicated WhatsApp group, it wasn't resolved promptly. It’s frustrating that the heating/AC has to be manually activated by the hotel; it’s an unnecessary hurdle for guests. The Breakfast: The breakfast offering was shocking and incredibly stingy. Similar to what other guests have noted, it was very basic: one ciabatta cut in half with only half a sausage inside. It’s one of the poorest hotel breakfasts I’ve experienced. Decor & Vibe: The interior is a bizarre mash-up of styles that doesn’t work. The grand architecture is buried under pastels and neon lighting that feels cheap and doesn't do the building justice. It’s a confusing aesthetic that feels more like a budget diner than a stylish hotel. Verdict: Amazing location, but let down by poor service, "minimalist" food, and a decor choice that misses the mark."

"A lovely place to stay within a 10 minute walk to central Bournemouth with shops and the beach. Brilliant that the facilities are available to use all day everyday including the pool and gym. Very helpful staff."

"Clean, quiet, staff friendly & helpful "

"Clean staff was nice and friendly helpful spa was really good Only1 thing there was no food or snacks on Sunday evening "

"2 very minor issues These will not stop me recommending your hotel 3 person room. Only 2 glasses. Tissue box in shower room was empty except for 2 tissues. Thank you for allowing us into the room early. Life saver as we drove from Gloucestershire to attend a wedding the same day. So we were able to freshen up and get changed. We only slept in the room for t The one night. Very quiet room. Breakfast spot on Thank you"

"Lovely hotel super location, friendly helpful staff , great facilities and lovely room"

"No double glazing rook was absolutely bloody freezing they had radiators but werent on window did not shut properly had to pay 20 pounds to oay to oark af there property when we had altrady paid for there hotel quite poor tralky couldnt get in the room untill 4pm which was a joke i will nt be recommending this property i love bournemouth and have stayed in a few property's but woll not be teturning here "

"Great location for a trip to Bournemouth, moments away from the beach, it must be one of the closest hotels to the beach area. Room was clean and just what we needed. It was great that our children had beds each rather than having to share a sofa bed. The hotel had a nice lobby bar area, we didn’t eat at the hotel so can’t comment on that. We made use of the pool which was lovely to have for our stay "