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"The room was clean and accommodating. Aircon was on when we arrived which was a nice touch. Check in and reception very friendly and easy. Great location ."

"I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐"

"Happy with this Motel & it's position.."

"Comfortable cabin, clean and more "

"The room was very modern. All the facilities you could want. Great surroundings and staff were very helpful. "

"Very friendly staff "

"Clean rooms and facilities and a comfortable bed. No real complaints."

"Have stayed here a few times and have enjoyed the visits. Quick and friendly check in and nice location next to the Ross river. Public pool a few metres away which is free and a bonus, with a small pool for residents to use. All rooms have facilities for cooking as well."

"Clean room. Comfortable bed. "