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Upper Ross Hotel

Photo gallery for Upper Ross Hotel

Featured image
Desk, bed sheets
Desk, bed sheets
Desk, bed sheets
Shower, towels

Overview of Upper Ross Hotel

Upper Ross Hotel

2.5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
1209 Riverway Drive, Rasmussen, QLD, 4185

Explore the area

  • Popular LocationRiverway Lagoon5 min drive
  • Popular LocationTony Ireland Stadium6 min drive
  • Popular LocationJames Cook University21 min drive
  • AirportTownsville, QLD (TSV)22 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, Upper Ross Hotel is in a rural area and on a river. Riverway Lagoon and Townsville Sports Reserve are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Aboriginal Reserve and Bush Garden Landcare Site. Dan Gleeson Memorial Gardens and Townsville Palmetum are also worth visiting.

What's nearby

  • Riverway Lagoon - 5 min drive
  • Tony Ireland Stadium - 6 min drive
  • Willows Shopping Centre - 6 min drive
  • 1300SMILES Stadium - 9 min drive
  • James Cook University - 21 min drive

Getting around

  • Townsville Station - 23 min drive
  • Townsville, QLD (TSV) - 22 min drive

Restaurants

  • Upper Ross Bistro — 1 min walk
  • Indian Friends - 6 min drive
  • Capitol Regent Chinese Restaurant - 6 min drive
  • Irish Finnegans - 6 min drive
  • Peppi Peppi - 6 min drive

About this property

Upper Ross Hotel

Riverside Townsville hotel in Rasmussen with free parking
A restaurant, a bar/lounge and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. All 11 rooms offer fridges, coffee makers and TVs. Guests will also find showers and desks. Bathrooms are shared.
Upper Ross Hotel offers 11 forms of accommodation with air conditioning. Fridges and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shared bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Host will greet you

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
Children 18 years old and younger are not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Upper Ross Hotel Rasmussen
Upper Ross Hotel
Upper Ross Rasmussen
Upper Ross
Upper Ross Hotel Hotel
Upper Ross Hotel Rasmussen
Upper Ross Hotel Hotel Rasmussen

Frequently asked questions

Overall score and ratings

2.4
Rating 5 - Excellent. 0 out of 16 reviews
5 - Excellent 0%
Rating 4 - Good. 4 out of 16 reviews
4 - Good 25%
Rating 3 - Okay. 4 out of 16 reviews
3 - Okay 25%
Rating 2 - Poor. 3 out of 16 reviews
2 - Poor 19%
Rating 1 - Terrible. 5 out of 16 reviews
1 - Terrible 31%

3.2/5

Cleanliness

3.0/5

Staff & service

2.5/5

Amenities

2.9/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Stayed 1 night in Jan 2021

3/5 Okay

Stayed 2 nights in Jul 2019

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Amenities
One of the reasons that I choose this hotel was for the continental breakfast, but they gave me nothing. Also, the kettle was dirty with mould, so I couldn’t even drink a coffee.
Stayed 2 nights in Jul 2019

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
When we got there the staff didn't know anything about it being booked through Wotif. We only stayed one night instead of 2 because the job was finished early, We paid for the one night but had to pay 100 dollars deposit for the key and they said it would be back in our account in 4 days. Its now been seven days and nothing. To top it of Wotif billed out account for 2 days after we got back so basically we have been ripped of. Will deal direct from now with Motels
Stayed 2 nights in May 2019

1/5 Terrible

Stayed 1 night in Mar 2019