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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Guest reviews

4.2 out of 5 Very good
990 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationRoyal Australian Air Force Townsville Museum3 min drive
Popular LocationCastle Hill6 min drive
Popular LocationAnderson Park Botanical Gardens6 min drive
AirportTownsville, QLD (TSV)8 min drive

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  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Superior Room, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Standard Room, 1 Queen Bed

    4.8/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, Multiple Beds

    4/5 guest room rating

    Room amenities

    • 15 sq m
    • Lake view
    • Sleeps 3
    More detailsStandard Room, Multiple Beds
  • Premium Room, 1 King Bed

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsPremium Room, 1 King Bed
  • Superior Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds
  • Family Room, Multiple Beds

    4/5 guest room rating

    Room amenities

    • 24 sq m
    • Lake view
    • Sleeps 4
    More detailsFamily Room, Multiple Beds

About this area

Townsville

Located in Townsville, Mercure Townsville is in a shopping district and on a lake. Magnetic Island Ferry Terminal and The Strand Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bush Garden Landcare Site and Aboriginal Reserve. Travelling with kids? Consider Anderson Park Botanical Gardens and Maritime Museum of Townsville. Discover the area's water adventures with kayaking, snorkelling and waterskiing nearby, or enjoy the great outdoors with skydiving.
View map
Popular Location

What's nearby

  • Royal Australian Air Force Townsville Museum - 3 min drive
  • Army Museum North Queensland - 6 min drive
  • Castle Hill - 6 min drive
  • Anderson Park Botanical Gardens - 6 min drive
  • Queens Gardens - 12 min drive

Getting around

  • Townsville Station - 7 min drive
  • AirportTownsville, QLD (TSV) - 8 min drive

Restaurants

  • Celsius Restaurant — 1 min walk

About this property

Mercure Townsville

Family-friendly Townsville hotel in Currajong with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, outdoor tennis courts and a 24-hour business centre are on-site. All 162 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Premium bedding, coffee/tea makers and hairdryers are among the other amenities available to guests.
Mercure Townsville offers 162 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Electric car charging station

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 27 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Outdoor pool
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (7320 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 27 per person (approximately)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Townsville Hotel
Mercure Townsville
Mercure Hotel Townsville
Mercure Townsville Hotel Townsville
Accor Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Can I cancel my reservation for free at Mercure Townsville and receive a full refund?
Yes, Mercure Townsville offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Townsville cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Townsville have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mercure Townsville pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Townsville?
Self-parking is free at this property.
What time is check-in at Mercure Townsville?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Townsville?
Checkout is at 11 AM.
Where is Mercure Townsville located?
This family-friendly Townsville hotel is located near the airport, within 2 mi (3 km) of Townsville Museum and Historical Society, Anderson Park Botanical Gardens and Castle Hill. Royal Australian Air Force Townsville Museum and National Trust Heritage Centre are also within 2 miles (3 km).
4.2
Very good
990 reviews
5 - Excellent
438
4 - Good
389
3 - Okay
118
2 - Poor
36
1 - Terrible
9

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
The check in staff were lovely and very accommodating, they helped us with all requests. We were staying because of the races in Townsville and had free water and treats which were very wanted
Stayed 1 night in Sep 2020

2/5 Poor

Travelled with partner
Room smelled musty / mouldy upon opening door. Room classified as a Superior Room but I would dispute that description. Quite cramped. Room directly beside the pool area so quite noisy. Served its purpose as a bed for the night. Had great parking and luckily was close to some fast food places, as the restaurant in the hotel was heavily booked out, due to COVID Restrictions. Would probably look elsewhere if in Townsville again.
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
Our room was very tired, the bed for my daughter was torn & stained, the desk in the room was not worthy of a 2nd hand shop
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Property was run down and not clean. Cigarette butts over walkways and large weeds growing in walkways. Very large multiple pot holes in driveways.
Stayed 1 night in Mar 2020

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