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Mercure Townsville

Photo gallery for Mercure Townsville

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Overview of Mercure Townsville

UNESCO Sustainable Property

Mercure Townsville

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
166 Woolcock Street, Currajong, QLD, 4812

Explore the area

  • Popular LocationTownsville Museum and Historical Society19 min walk
  • Popular LocationNational Trust Heritage Centre4 min drive
  • AirportTownsville, QLD (TSV)4 min drive
  • Popular LocationAnderson Park Botanical Gardens6 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, Mercure Townsville is in a shopping district and on a lake. The Strand Beach and Townsville Sports Reserve are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bush Garden Landcare Site and Aboriginal Reserve. Travelling with kids? Consider Anderson Park Botanical Gardens and Maritime Museum of Townsville. Discover the area's water adventures with kayaking, snorkelling and waterskiing nearby, or enjoy the great outdoors with skydiving.
Map

What's nearby

  • Townsville Museum and Historical Society - 19 min walk
  • Castle Hill - 3 min drive
  • Royal Australian Air Force Townsville Museum - 3 min drive
  • National Trust Heritage Centre - 4 min drive
  • Anderson Park Botanical Gardens - 6 min drive

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 4 min drive

Restaurants

  • Celsius Restaurant — 1 min walk
  • Aroi Bangkok Thai Restaurant - 3 min drive
  • The Sovereign - 3 min drive
  • Mariams Thai Restaurant - 3 min drive
  • Townsville RSL Club - 4 min drive

About this property

Mercure Townsville

Family-friendly Townsville hotel in Currajong with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, outdoor tennis courts and a 24-hour business centre are on-site. All 162 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Premium bedding, coffee makers and hairdryers are among the other amenities available to guests.
Mercure Townsville offers 162 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 27 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Outdoor pool
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7320 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Townsville
Townsville
Currajong
Currajong
Hotel
Hotel
3 star
3 star
Family-friendly
Family-friendly
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Parking included
Parking included

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 27 per person (approximately)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 436 out of 989 reviews
5 - Excellent 44%
Rating 4 - Good. 381 out of 989 reviews
4 - Good 39%
Rating 3 - Okay. 122 out of 989 reviews
3 - Okay 12%
Rating 2 - Poor. 40 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 989 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family and small children
Liked: Staff & service, amenities
Gorgeous pool area. Would prefer bit warmer water. Friendly staff. Room is dated and was covered in ants including in the bed.
Stayed 2 nights in Jul 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous pool area with lots of greenery
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service well located overpriced due to events happening in Townsville as usually pay half the price to stay there
Stayed 1 night in Jul 2021

3/5 Okay

Disliked: Cleanliness
Stayed 1 night in Jul 2021

2/5 Poor

Disliked: Staff & service
Bar service and food was very poor.
Stayed 3 nights in May 2021