expedia

Overview of Mercure Townsville

Photo gallery

Guest reviews

4.2 / 5Very Good
982 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Room

    Deluxe Room

    Room amenities

    • 24 sq m
    • Lake view
    • Sleeps 2
    More details
  • Superior Room King Bed

    Superior Room King Bed

    Room amenities

    • 15 sq m
    • Sleeps 2
    More details
  • Standard Room Queen Bed

    Standard Room Queen Bed

    Room amenities

    • 15 sq m
    • Sleeps 2
    More details
  • Standard Room 1 Queen 1 Single Bed

    Standard Room 1 Queen 1 Single Bed

    Room amenities

    • 15 sq m
    • Lake view
    • Sleeps 3
    More details
  • Premium Room

    Premium Room

    Room amenities

    • 15 sq m
    • Sleeps 2
    More details
  • Superior Room 2 Single Beds

    Superior Room 2 Single Beds

    Room amenities

    • 15 sq m
    • Sleeps 2
    More details
  • Family Room

    Family Room

    Room amenities

    • 24 sq m
    • Lake view
    • Sleeps 4
    More details

About this area

Currajong

Located in Currajong, Mercure Townsville is in a shopping district and on a lake. Magnetic Island Ferry Terminal and The Strand Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Anderson Park Botanical Gardens and Jezzine Barracks. Travelling with kids? Consider Townsville Palmetum and ReefHQ Aquarium.

Popular Location

What's nearby

  • Townsville Golf Club - 8 min drive
  • Catholic Diocese of Townsville - 9 min drive
  • Townsville 400 Racetrack Start / Finish line - 10 min drive
  • Strand Park - 10 min drive
  • Castle Hill - 17 min drive

Getting around

  • Townsville Station - 8 min drive
  • Townsville, QLD (TSV) - 6 min drive

Restaurants

  • Where to eat
  • Celsius Restaurant – Poolside restaurant with a bar. Serves breakfast, lunch and dinner. Kids' menu available.

About this property

Mercure Townsville

Family-friendly hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and outdoor tennis courts are on-site. All 162 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Premium bedding, coffee/tea makers and hairdryers are among the other amenities available to guests.
Mercure Townsville offers 162 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.
Bathrooms include a shower, complimentary toiletries and hairdryers. This Currajong hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free RV/bus/truck parking
Electric car charging station

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 27 per person
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

2 outdoor tennis courts
Children's pool
Outdoor pool
Tennis

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Free newspapers in reception
Front-desk safe
No lifts
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (7320 square feet of space)

Outdoors

Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

Flat-screen TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Iron/ironing board
Phone
Safe
Window screens

Policies

Check-in

Check-in between 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

The following facilities will be closed from 25 March 2020 until 30 June 2020 (dates subject to change):
  • Bar/Lounge
  • Swimming pool
  • Dining venue

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 27 per person (approximately)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Townsville Hotel
  • Mercure Townsville
  • Mercure Hotel Townsville
  • Mercure Townsville Hotel Townsville
  • Accor Hotel Townsville
All reviews

Guest reviews

4.2

Very Good

5 - Excellent
435
4 - Good
387
3 - Okay
118
2 - Mediocre
33
1 - Poor
9
4.2
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

3/5

  • Liked: Cleanliness, staff & service

Property has gone down hill since my last stay. Cigarette butts laying around on foot paths, weeds growing in foot paths to rooms, very stained carpets in room with cob Webb’s in corner. Poor facility for price of room. Probably won’t stay again.

Stayed 2 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I chose to stay at the Mercure as I was visiting friends in Townsville and it was the closest hotel to them. For people visiting Townsville, it probably isn’t the best location as it is out of town in a retail park. The rooms are laid out motel-style - people with limited mobility may struggle; mine was quite a walk (with luggage) from the car park. The room was basic but fine. WiFi ok. The restaurant was good for dinner but I didn’t have breakfast there so I can’t comment. Being on a two month trip, the guest laundry was a great plus for me.

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When we arrived to our room the aircon was on and the room was wonderfully cool. We had a dip in the pool then sat at the restaurant in our swimmers and towels at 9.30pm ready for dinner. Meals were spot on and a lovely ambience.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Staff were faultlessly polite and helpful Restaurant good but standard of meals only average

Stayed 2 nights in Mar. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb. 2020