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Desk, iron/ironing board, free cots/infant beds
Fridge, coffee/tea maker
Desk, iron/ironing board, free cots/infant beds

Guest reviews

3.7 out of 5 Good
127 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided


Explore the area

Popular LocationRoyal Australian Air Force Townsville Museum5 min drive
Popular LocationAnderson Park Botanical Gardens6 min drive
AirportTownsville, QLD (TSV)7 min drive
Popular LocationJames Cook University9 min drive

Choose dates to view prices

  • Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 6
    More detailsApartment, 1 Bedroom
  • Studio Queen & Single

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsStudio Queen & Single
  • Family Studio

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    More detailsFamily Studio
  • Studio Queen

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsStudio Queen

About this area


Located in Townsville, Vale Hotel is in an area with good shopping. Townsville Museum and Historical Society and Royal Australian Air Force Townsville Museum are cultural highlights, and some of the area's landmarks include National Trust Heritage Centre and Jezzine Barracks. Looking to enjoy an event or a game while in town? See what's happening at Tony Ireland Stadium or Queensland Country Bank Stadium.
View map
Popular Location

What's nearby

  • Royal Australian Air Force Townsville Museum - 5 min drive
  • Anderson Park Botanical Gardens - 6 min drive
  • Willows Shopping Centre - 6 min drive
  • James Cook University - 9 min drive
  • Dan Gleeson Memorial Gardens - 11 min drive

Getting around

  • Townsville Station - 6 min drive
  • AirportTownsville, QLD (TSV) - 7 min drive


  • Graziers Steakhouse — 1 min walk
  • Barra Bar — 1 min walk

About this property

Vale Hotel

3-star Townsville hotel in Aitkenvale with free parking
A restaurant, a bar/lounge and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, an arcade/games room and ATM/banking services. All 28 rooms provide conveniences such as fridges and coffee makers, plus balconies and TVs with digital channels. Showers, ironing boards and desks are among the other amenities that guests will find.
Vale Hotel offers 28 forms of air-conditioned accommodation with an iron/ironing board. Rooms open to balconies. Televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Playground

Family friendly

  • Arcade/game room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge


  • ATM/banking services

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Business services

  • 1 meeting room
  • Conference space (377 square feet)


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Free cots/infant beds


  • Shower


  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony


  • Connecting rooms available
  • Desk
  • Iron/ironing board



Check-in between 2:00 PM and 10:00 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Vale Hotel Aitkenvale
Vale Aitkenvale
Vale Hotel Hotel
Vale Hotel Aitkenvale
Vale Hotel Hotel Aitkenvale

Frequently asked questions

Can I cancel my reservation for free at Vale Hotel and receive a full refund?
Yes, Vale Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Vale Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Vale Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Vale Hotel?
Self-parking is free at this property.
What time is check-in at Vale Hotel?
Check-in is from 2:00 PM to 10:00 PM.
What time is check-out at Vale Hotel?
Checkout is at 10 AM.
Where is Vale Hotel located?
Located in Aitkenvale, this hotel is within 2 miles (3 km) of Bush Garden Landcare Site, Anderson Park Botanical Gardens and Townsville Museum and Historical Society. Aboriginal Reserve and Townsville Palmetum are also within 2 miles (3 km).
127 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Very outdated accomadation. No lights in carport area. Didn't feel safe. Shower still had someones soap in it with pubic hair on. Shopping trollies in walkways with dirty sheets in them. Staff where i checked in were very friendly. Just unimpressed with accomadtion side of things.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were super friendly and efficient.
Stayed 2 nights in Jul 2020

2/5 Poor

Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hotel and easy access to the flight and town
Stayed 2 nights in Mar 2020

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