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"This is not what advertising. This is not 4star at all. Very very limited breakfast. Just basic things. Toiletries were inadequate. No toothpaste and other things. No house keeping service unless you are staying more than three nights (unbelievable). No room fridge, no hairdryer, no room extension in case you need to call reception. In bathroom, two different taps for hot and cold which is very hard to use. It should be 2 star hotel rating. Please don’t misled by the pictures and the good reviews."

"Good pricing. Room needed better pillows. Very soft"

"Breakfast choice is excellent. The evening meal were great and plenty of variety"

"Slightly disappointed as we stayed there 25 years ago and it is not as luxurious as it was then. It's starting to look at little worn. Having said that, the service was good, breakfast was reasonable and the room was a good size. The price was definitely reasonable, too. We didn't take our car this time but, if we had, we would have been charged £10 a day for parking as we booked through a third party."

"Staff were fine, room was fine though it had a funky smell to it. They were accommodating - just a shame about the room and the noise from others staying."

"Standout was the staff who were excellent, so helpful and friendly. The room was great. No food available but staff booked us a table at a nearby eatery. Ideal for a short walk to visit the Kelpies. Location is on a trading estate but easy access to road network for onward travel."

"Great venue, very good service, definitely recommend!"

"Room was clean and comfortable. Decor needs a freshen up. Stain on carpet, marks on walls and curtains. Issue with toiletries, spoke with staff who were helpful but the lack of toiletries should not affect a guests' stay. "

"No fridge in room Tried in need of renovation "