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"A hotel of character, comfortable and central. Attentive staff. I enjoyed a pleasant stay. "

"Lovely "

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "

"Good breakfast "

"We loved it. Huge room. Friendly staff. Excellent brealfast will return."

"Comfortable cabin but interior / decor dated. Breakfast area cramped and busy, especially where getting your food, but comfortable seating and lovely views depending on where seated. Evening meal was tasty, however staff not very attentive and forgetful with order details. Children’s entertainment was great with lots of activities to choose from."

"Stay it wasn’t pleasure at all. Electric problem with my room The bed was cracking like crazy I couldn’t sleep. Food, it was horrible. Service it was horrible, I was scared to ask for anything. I think they should treat the stuff to smile a bit more. I have visit other Apex Hotels and my experience it wasn’t like this. "

"Everything was excellent but our cottage was already at 3 but we had to pay an early check in fee. Why?? If it was already for us. We didn’t want the hassle of just hanging around for an hour so I paid it. Left a bit of a bad taste"

"Lovely hotel and surroundings, would happily visit again, especially got breakfast. The only let down is the gym is accessed via the pool, and overlooks the poolside which made for a not so relaxing swim with all the late teens coming and going. I think they must let non hotel guests use it aswell which let it down because of how loud they were jumping in and out the pool. "