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"Lovely big rooms and very comfortable bed . Breakfast was ine of the best in any hotel I have stayed at "

"Shops nearby, good access to city. Did not use spa."

"Room was dirty, stains in bathroom plate in doorway, carpets old and dirty, itchy all night in bed. Location is greasy for liverpool docks but a long walk to the city shopping like Liverpool One. Far better hotels in the city. Was fist out in a room tha I refused! Paid more for a similar standard room but an amazing dock view- that was the best thing about the stay and it was superb view wise."

"Overall a great stay "

"Good"

"My room was never cleaned, even after I physically went to the front desk and requested service. Additionally, the room had a strong chlorine smell from the pool area, and the hallway consistently smelled like cigarette smoke."

"Very old-fashioned style hotel rated number one as scariest as there is beliefs it’s haunted! Had to move rooms due to mould"

"Really good Hotel in the middle of the Town City. Everything was perfect"

"Fab location next to lime st station, clean and tidy, reception staff are fantastic. Nothing is too much trouble. Great when you want to go to the Christmas market. The hotel is on a hill though. I spend a lot of time in Liverpool and this is my go to hotel. It’s a gem of a place.dx"