Bintan Lagoon Resort

Photo gallery for Bintan Lagoon Resort

Interior entrance
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools
2 outdoor pools

Overview of Bintan Lagoon Resort

Bintan Lagoon Resort

3.5 star property

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Indera Segara Site A12, Lagoi, Bintan, Bintan Island, 29155

Explore the area

  • Popular LocationRia Bintan Golf Club11 min drive
  • Popular LocationPlaza Lagoi20 min drive
  • Popular LocationBanyan Tree Temple78 min drive
  • AirportTanjung Pinang (TNJ)91 min drive

Choose dates to view prices

About this area

Bintan

Located in Bintan, Bintan Lagoon Resort is next to a golf course and on a private beach. Shoppers can check out Plaza Lagoi, while everyone can enjoy the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach.

What's nearby

  • Ria Bintan Golf Club - 11 min drive
  • Lagoi Bay Lake - 18 min drive
  • Plaza Lagoi - 20 min drive
  • Lagoi Bay Beach - 20 min drive
  • Banyan Tree Temple - 78 min drive

Restaurants

  • Pasir Panjang Beach Bar - 8 min walk
  • Nelayan Grill - 10 min walk
  • Ripples By The Pool - 11 min walk
  • Warung Yeah - 21 min drive
  • Yeah mart - 21 min drive

About this property

Bintan Lagoon Resort

Resort with private beach and full-service spa
Catch some rays on Bintan Lagoon Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 470 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and balconies or patios are standard, as are TVs with cable channels.
Bintan Lagoon Resort offers 470 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily: SGD 35 for adults and SGD 23 for children
  • 5 restaurants and 2 coffee shops
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Nelayan
  • Miyako Restaurant
  • Haskell's Cafe
  • Fiesta
  • Verandah Cafe

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Waterskiing

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for SGD 73.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 35 for adults and SGD 23 for children (approximately)
  • Rollaway bed fee: SGD 73.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bintan Lagoon
Bintan Lagoon Resort
Bintan Resort
Bintan Resort Lagoon
Lagoon Bintan
Lagoon Bintan Resort
Lagoon Resort Bintan
Resort Bintan
Resort Bintan Lagoon
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Resort
Bintan Lagoon Resort Bintan
Bintan Lagoon Resort Resort Bintan

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 136 out of 899 reviews
5 - Excellent 15%
Rating 4 - Good. 355 out of 899 reviews
4 - Good 39%
Rating 3 - Okay. 262 out of 899 reviews
3 - Okay 29%
Rating 2 - Poor. 98 out of 899 reviews
2 - Poor 11%
Rating 1 - Terrible. 48 out of 899 reviews
1 - Terrible 5%

3.5/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

3/5 Okay

Travelled with partner
Liked: Staff & service
The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, everything is clean and well kept, all the staff are well presented and attentive. We had one small problem, spoke to ANITA at the front desk, she handled it quickly and professionally. DAVID on the front desk was also very helpful. Highly recommend this resort.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay enjoyed everything. Food was very well prepared and tasty. Staff were attentive and well trained. Property is huge and well maintained. Had two minor incidents, Anita immediately took control and speedily dealt with the situation professionally. Could not recommend this hotel enough for what is has to offer.
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Disliked: Property conditions & facilities
A bit overprice for what they offer... They claim to have 1000 different things but maybe 2/3 works properly. Nice room and breakfast. Everything else average.
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.
Stayed 2 nights in Jan 2020

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beach side restaurant is good. Room need some refurbishment
Stayed 3 nights in Jan 2020

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Only good for outdoor activities
Old room and no aircon in lobby n restaurant
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
8/10
+ . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain
Stayed 2 nights in Jan 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2020