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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.0 out of 5 Very good
506 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPort Vila Market3 min walk
Popular LocationParliament House8 min walk
Popular LocationNational Museum9 min walk
AirportPort Vila (VLI-Bauerfield)14 min drive

Choose dates to view prices

  • Standard Room, Harbour View

    Room amenities

    • 23 sq m
    • Harbor view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsStandard Room, Harbour View
  • Panoramic Suite

    Room amenities

    • 43 sq m
    • Harbor view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsPanoramic Suite
  • Deluxe Room, Harbour View

    Room amenities

    • 23 sq m
    • Harbor view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Room, Harbour View

About this area

Port Vila

Located in Port Vila, Grand Hotel and Casino is on the Strip and on the waterfront. Pango Point and Port Vila Golf Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Wet N Wild Zorbing and The Summit Gardens. With kayaking, snorkelling and boat tours nearby, you'll find plenty of adventures in the water. Guests love the hotel's central location.
View map
Popular Location

What's nearby

  • Iririki Island - 1 min walk
  • Port Vila Market - 3 min walk
  • Parliament House - 8 min walk
  • National Museum - 9 min walk
  • Ekasup Village - 17 min walk

Getting around

  • AirportPort Vila (VLI-Bauerfield) - 14 min drive

Restaurants

  • Crystals Restaurant — 1 min walk
  • Hemisphere Lounge Bar — 1 min walk
  • Jills Cafe - 4 min walk
  • Jungle Cafe - 8 min walk
  • Nambawan - 8 min walk

About this property

Grand Hotel and Casino

4-star, family-friendly hotel, walk to Iririki Island
A full-service spa, a casino and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, 2 bars/lounges and a poolside bar. All 74 rooms provide conveniences such as sitting areas and fridges, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find furnished balconies, 24-hour room service and premium bedding.
Grand Hotel and Casino offers 74 forms of accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aromessence Day Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: VUV 2000 for adults and VUV 1000 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (2153 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VUV 2000 for adults and VUV 1000 for children (approximately)
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel and Casino and receive a full refund?
Yes, Grand Hotel and Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel and Casino cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel and Casino have a pool?
Yes, this property has an outdoor pool.
Is Grand Hotel and Casino pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel and Casino?
Self-parking is free at this property.
What time is check-in at Grand Hotel and Casino?
Check-in is from 2:00 PM to midnight.
What time is check-out at Grand Hotel and Casino?
Checkout is at 11 AM. Late checkout is available for VUV 2000 (subject to availability).
Does Grand Hotel and Casino provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VUV 1600 per person, one-way, applies.
Where is Grand Hotel and Casino located?
This family-friendly Port Vila hotel is located on the Strip, within a 5-minute walk of Iririki Island and Port Vila Market. National Museum and Parliament House are also within 10 minutes.
4.0
Very good
5 - Excellent
157
4 - Good
242
3 - Okay
82
2 - Poor
17
1 - Terrible
8

4.1/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Staff were very friendly and accommodating and the room was amazing with a view across to another island
Stayed 3 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location in the township. Easy to organise day trips and as a base to explore the island. The view was fabulous and the room very clean and comfortable. Many restaurants in the vicinity to choose from. The staff in the hotel were very helpful and very professional. Taxis to and from the airport easy to arrange.
Stayed 4 nights in Feb 2020

4/5 Good

Happy face iconLiked: Staff & service
Great view friendly staff -breakfast and lunch delicious (no dinner whilst visiting)
Stayed 5 nights in Jan 2020

3/5 Okay

Business traveller, Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Nothig much. However hotel very badly needs overall refabrication. Lift stinks wash basin needs replacement such as pipes etc. Menus in the dining room need more variety plus more quality of the food to be upgraded.
Stayed 8 nights in Jan 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Great comfortable bed and pillows!! Gorgeous views!! Professional, friendly, helpful staff!! Food was good and good selection - buffet breakfast every day was mostly the same items - could have shaked that up a bit and had a few different rotational menus for buffet breakfast. Smoking in the casino - TERRIBLE causing me to come home with upper respiratory infection (and gave me nausea for a day or more!!). Need better ventilation system to get that terrible smoke filtered out so it doesn't impact on staff and patrons. Maybe some windows high up in the room can be opened to let smoke out. Heard many guests there complaining of the smoke - I would have spent more time gambling in the casino if the conditions were more favourable i.e no smoke or thick smoke. I would definitely go back but will not be using the casino unless the conditions are more healthy for guests and staff.
Stayed 7 nights in Dec 2019