Hotels with Parking & Resorts in Biltmore Village from AU$116

"The room was very clean and comfortable."

"Room was was clean, and bed was comfy. Great walkable location near downtown area"

"The hotel is clean, staff is kind and helpful, large rooms and good location. Unfortunately, our room was not ready on time. While the wait was less than 1 hour, we had just arrived in town after a long drive.The room and bathroom lighting is dim."

"Clean room and very nice staff"

"Excellent location! "

"Staff was so helpful during this trip. "

"Clean & comfy room. The hot tub is very big, we enjoyed time in it. Could’ve been a smidge hotter. The breakfast was AMAZING. The gentleman that was preparing it was very nice. Check in was super easy. "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "

"The staff was not friendly at all.Couldn't answer any of our questions concerning the area that we were in and no advice on where to go"