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"Before we even arrived, Hugo was helping us coordinate wine tastings between the left and right bank wineries, and he did an amazing job. And we cannot say enough wonderful things about the staff, including Margaux, Alexis and Tess!! These ladies were there at every turn making our stay as fabulous as possible!! The food was out of this world, and there aren’t many places where you can enjoy a Margaux by the glass. We loved every minute of it, and forward to coming back! "

"Staff is friendly, services is excellent, room is clean and locstion is in ckos3d to everything you need "

"Awesome accommodations. Really attentive staff and very helpful always. Loved the place!"

"Clean, conveniently located, had everything you could need for a comfortable and easy stay. Absolutely would stay here again. "

"The hotel is a bit old but staffs are excellent and facilities are good for EV drivers."

"The staff was wonderful - very helpful and polite. The room was comfortable. The hotel was very quiet. The tram was right outside the front door. We would stay here again if we go back to Bordeaux. "

"Conveniently located in Chartrons, not in the main downtown area but only about a 10min walk away with still with plenty to do in the area. Plenty of good food around as well. Rooftop is a great vibe, did not have the food so cannot comment. Gym just had a bike, a treadmill, and some free weights but serviceable. Room was clean and more than adequate."

"Wonderful stay. Room oddity was the separate water closet had no sink to wash hands when finished. You had to walk across the foyer hall to the shower/sink room to wash up. Breakfast was worth the time and money. Hotel on a narrow alley with reception one floor up from ground level. For security, the elevator stopped at reception even when ascending to higher floor. It was not a bother. Hotel only a 5 minute walk from meeting point for many guided tours and 10 minutes from a varied selection of restaurants, most of which required reservations."

"Close to tram so very convenient. Rooms are small but manageable. We asked for an alternative as queen bed was against the wall on one side. Hotel staff were very accommodating in providing an alternative room. Thank you!!"