Exterior

Reviews of Hotel Marthahaus

1 out of 5
Hotel Marthahaus
Wyttenbachstrasse 22a, Bern

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 398 reviews" "
Rating 8 - Good. 146 out of 398 reviews" "
Rating 6 - Okay. 22 out of 398 reviews" "
Rating 4 - Poor. 6 out of 398 reviews" "
Rating 2 - Terrible. 4 out of 398 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place
Stayed 1 night in May 2024

10/10 Excellent

Thomas, Zürich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price! Great breakfast. Friendly staff.
Stayed 3 nights in Mar 2024
Response from Evelyn Ramseier, Reception on 30 Mar 2024
Dear Thomas, thank you so much for your amazing review. We would be very happy to welcome you again.

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love MarthaHaus!!! I will definitely stay there again and recommend it to friends and family. Thank you so much for your wonderful hospitality. ❤️🎄🙏
Stayed 1 night in Dec 2023
Response from Evelyn Ramseier on 12 Feb 2024
Dear Joyce, thank you for your review. We love to read that the hotel covered all your expectations and hope to welcoming you soon again.Evelyn Ramseier, Reception, Hotel Marthahaus Bern

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near the city centre and they also provide you with a guest card for city public transport. You can use the coffee machine at all times for free for tea, coffee and hot chocolate and you can leave your luggage with them for the day. The room was small but comfortable and warm. The bed is very comfortable and you have a hand wash sink in the room while the toilet and shower is shared. Overall it's spotless clean and staff is very helpful. The price is a bit expensive but it's an average standard price for Switzerland.
Stayed 1 night in Dec 2023
Response from Evelyn Ramseier, Reception, Hotel Marthahaus Bern on 16 Jan 2024
Dear Daniela, we are thankful for your taking the time to share your experience and are delighted that you have found our facilities to meet your standards. It is very important to us that every guest feel welcomed and that they're needs met. We can not wait to welcome you back in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility! Bed was extremely comfortable and I absolutely loved the little balcony on my room!
Stayed 1 night in Nov 2023
Response from Evelyn Ramseier, Reception on 6 Dec 2023
Dear Jennifer, thank you so much for your kind words. We are really happy that our services met your expectations!

10/10 Excellent

george

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Evelyn Ramseier, Reception on 15 Oct 2023
Lieber George, herzlichen Dank für Ihre Top Bewertung. Es freut uns sehr, dass Sie rundum sehr zufrieden mit Ihrem Aufenthalt waren. Ein Wiedersehen würde uns sehr freuen.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean rooms in a relatively convenient location. Breakfasts were good, and the staff was generally helpful.
Stayed 7 nights in Aug 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been travelling around Switzerland and this by far the best place I’ve stayed! Clean, easy access, friendly staff, the washroom and shower were spectacular. I stayed in a private room with a nice view. Perfect!
Response from Evelyn Ramseier, Reception on 15 Oct 2023
Dear Karla, thank you for your amazing comment, we feel proud the hotel deserved a great stay for you and covered all your expectations. We hope to have the oppurtunity to welcome you back.

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel Kindness
Stayed 3 nights in Sep 2023
Response from Evelyn Ramseier, Reception on 16 Sept 2023
Dear Alex, thank you for your words and for having been such a kind guest, this makes us very happy and gives us the energy to do more and more every day for our guests. We would be very happy to welcome you again.

10/10 Excellent

Lixing

Stayed 2 nights in Sep 2023
Response from Evelyn Ramseier, Reception on 6 Dec 2023
Dear Lixing, thank you for your great review. We feel proud the hotel deserved a wonderful stay for you and would be very happy to welcome you again in the future.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally met my Bern stay needs
The room was clean, quiet, and comfortable. The breakfast was great with a good variety to select from. The location was close to the train station and with the provided free city card the frequent bus and tram stops were just a few minutes walk. The weather/temps were warm so the fan in the room made it tolerable at night for sleeping.
Stayed 3 nights in Sep 2023
Response from Evelyn Ramseier, Reception on 16 Sept 2023
Dear Scott, thank you for choosing Marthahaus Hotel. We are thrilled to have been your hotel of choice and we would be very happy to welcome you back in the future.

8/10 Good

parul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Evelyn Ramseier, Reception on 23 Sept 2023
Dear Parul, many thanks for your review. We hope to have the horor to welcome you back on your next visit to Bern.

10/10 Excellent

Demetrius

Stayed 1 night in May 2023
Response from Evelyn Ramseier, Reception on 20 Sept 2023
Lieber Demetrius, Ihre Top Bewertung freut uns ausserordentlich, denn die Zufriedenheit unserer Gäste ist unser oberstes Ziel. Schön, dass Sie bei uns waren!

8/10 Good

Linford

Stayed 5 nights in Jun 2023

8/10 Good

James

Stayed 5 nights in Jun 2023

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and nice staff.
Stayed 1 night in May 2023
Response from Evelyn on 22 June 2023
Dear Demetrius, thank you so much for your words. To know that we could meet your expectations makes us very happy. Evelyn Ramseier, Reception, Hotel Marthahaus Bern

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet quaint and clean small hotel close to the city. I could go for a run along the river through the old town and then have a delicious breakfast before heading off.
Stayed 2 nights in May 2023
Response from Evelyn Ramseier on 10 July 2023
Dear Margaret, thank you so much for your review. We feel proud the hotel deserved a great stay for you and hope to meet you again. Evelyn Ramseier, Reception, Hotel Marthahaus Bern

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We hotel is within walking distance of the city centre . We found the city very beautiful indeed and where impressed with it .The shared bathroom was no problem for us at all and was always very clean .Switzerland is very expensive but well worth a visit
Stayed 2 nights in May 2023
Response from Evelyn on 22 June 2023
Dear Neil, thank you for your review and your words that give us the energy to do more and more every day. We cannot wait to welcome you back in the future. Evelyn Ramseier, Reception, Hotel Marthahaus Bern

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a nice location with easy walk ability to Bern sights. Staff were very friendly and helpful with my tourist questions. Would definitely stay here again!
Stayed 2 nights in May 2023
Response from Evelyn on 22 June 2023
Dear Amy, we are very thankful for your taking the time to comment and review and are delighted that you have found our facilities to meet your standards. We cannot wait to welcome you back in the future.Evelyn Ramseier, Reception, Hotel Marthahaus Bern

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Clean room, nice modern bathroom, beds were fine. But other than that, the furniture is basic and dated. There were either water pipes or heat pipes visible in the bedroom. It wasn't what you would want appearance wise. It was an easy walk to the Old town.
Stayed 1 night in May 2023

8/10 Good

Lola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to reach by short bus ride from station. Freshly paired and super clean. Shared bathroom option no hassle. Warm and cosy, helpful staff. Good breakfast. Great value for money in Switzerland.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Viktor

Liked: Cleanliness, staff & service
2 Shared bathroom for 8 rooms. No air conditioning.
Stayed 1 night in Mar 2023
Response from er on 11 Apr 2023
Dear Viktor, thank you for your review and your words. Instead of the economy rooms with shared bathroom we also have rooms with private shower/wc. Totally there are 10 bathrooms in the house for the guests that share the bathrooms and we have totally 20 rooms with shared bathrooms and 20 rooms with private bathroom. Maybe you try out one of them during your next visit? This would be a great pleasure for us. We don't have air conditioning but phans in case of warm weather. All the best for you and best regards, Evelyn Ramseier, Reception, Hotel Marthahaus Bern

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and property are top notch.
Stayed 2 nights in Oct 2022
Response from er on 30 Oct 2022
Dear Scott, many thanks for your comment and your compliments!

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, very helpful staff!!
Stayed 2 nights in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
First Choice
Very handy to public transport - which was free for visitors staying there
Stayed 2 nights in Aug 2022

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet, staff was awesome, felt very homey
Stayed 4 nights in Aug 2022

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would stay here again! Very cute spot with nice decor and good vibes. Great neighbourhood, very safe and quiet. My room had a sink and mirror and balcony, which was lovely. No AC and no screen on the balcony door, so be prepared for that. Also the bathrooms were not in my actual room. I knew that before I booked, but it may come as a surprise to some. Breakfast was actually really good and was included. They have a coffee machine you can use for free 24 hours. Overall, this was my favourite place I stayed on my travels because the vibes were just so good.
Stayed 1 night in Jul 2022
Response from Roman Zahler on 23 July 2022
Dear Kristyn Thank you very much for your very nice review. It was a great pleasure to have you here. I will forward your message to all employees. Thank you so much. Hafe safe travels all the best to you.

8/10 Good

Adelynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, within 10-15 mins’ walk to old town and shops. Room is clean but small. Didn’t realised that we have booked room with shared toilet.
Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old fashioned guesthouse/pension
This place has a real charm to it and reminded me of the places I used to stay in the Rhineland and Black Forest. I booked this place for a game at Young Boys and its handy for the Wankdorf. Ask at reception where to catch the bus from. It's also 10 minutes walk from the city centre so handy for that as well. As Bern does not seem to have a massive amount of hotels and those that it does are on the expensive side this place represents a very good option. My only slight complaint was that breakfast items weren't being replenished and as I got there in the middle of the house that they serve it there wasn't as much choice. Would definitely stay again though.
Stayed 1 night in Sep 2021

10/10 Excellent

Jean-Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Wonderful hotel. Friendly inviting. People were very helpful
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations
The bed was surprisingly comfortable. The staff were friendly. The breakfast was as expected. We loved the coffee machine.
Stayed 1 night in Jun 2021
Response from Roman Zahler on 16 June 2021
Dear Guest Thank you very much for this great review. We are pleased to hear that we met the expectations. All the best

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2020
Response from Roman Zahler on 6 Sept 2020
Hi there. Thank you very much for this revue. It was a pleasure to have you here, kind regards,

8/10 Good

Henrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Ada Maria Allemann on 15 Mar 2020
Hallo Anonymous etwas spät aber von Herzen vielen Dank für Ihre gute Benotung. Wir hoffen sehr, Sie bald wieder bei uns begrüssen zu dürfen und verbleiben mit fröhlichen Marthahausgrüssen

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Emanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Help in a Snow Storm
I arrived in the middle of a snow storm and looked like the abominable snow man. I even had my glasses covered in snow. They let me drop off my luggage before going to my appointment, and they gave me a towel to dry up and offered me coffee and a croissant on the house for my troubles. The lady at the front desk was super kind and helpful.
Stayed 1 night in Dec 2019
Response from Ada Maria Allemann on 3 Jan 2020
Good morning Mr. Emanuel. We wish you a very happy New Year. Thank you very much for your lovely comments. We do appriciate and hope to welcoming you soon back again. Best regards

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bern Pension Hotel
Marthahaus was a pleasant surprise - comfortable, good breakfast and wifi. The location is 15 minute walk from the train station and a 15 minute walk to the historic old town. Located in.a quiet residential neighborhood with a market within two blocks. Staff was friendly and speaks English. I would stay here again and highly recommend.
Stayed 2 nights in Dec 2019
Response from Ada Maria Allemann on 13 Dec 2019
good evening Harvey thank you very much for your nice and lovely comments. We do appriciate a lot. We are looking forward to welcoming you soon again and in the meantime we wish you mery christmas and a happy new year

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Stayed 2 nights in Sep 2019
Response from Ada Maria Allemann on 4 Dec 2019
Good evening. Sorry for answering you so late. We missed it. Thank you very much for your lovely comments. We are pleased to pass this to our employes. Looking forward to welcoming you soon back again, we wish you mery christmas and a happy new year

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
You have many other choices
No fridge in the room. Furnitures are old. Especially the wardrobe, a little bit smell. After getting off the train, have to go down a long staircase to get to the hotel. We carried big suitcases to the hotel. There few steps of stairs to get to the reception. Walls are thin, floor are wooden, you could hear noises. Couldn’t sleep well. There are glasses door but felt unsafe to open during the night. No air conditioner which means suffocating in room. Curtains are not light blocking, you would wake up early by the sun light. No good sleep. I have traveled to many countries and stayed in many hotels. I would rate it 3 out of 10. Sorry!
Stayed 1 night in Sep 2019
Response from er on 28 Sept 2019
Dear guest, unfortunately, we could not meet your expectations. Out Hotel is a zero star Swisslodge with very good rewievs. But it's not possible to compare our house with a 3 or 4 star hotel. If you asked for the best way to reach the hotel there was no need to do all the stairs, there is an easy other way to get to the hotel. Air condition is not usual in Switzerland, except over 4* hotels. We try every day to do our best to make our guests feel comfortable and we would be happy if you could spot us right there to solve your problems and to find a good solution. All the very best for you and kind regards from Hotel Marthahaus Bern

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable hotel conveniently situated short walk to the old town.Friemdly staff.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Quiet area. Nice setting. Boarding pass. Nice welcoming
Stayed 2 nights in Aug 2019
Response from Ada Maria Allemann on 28 Aug 2019
Thank you very much for your nice comments. We do hope to welcoming you soon back again and remains Yours faithfully

10/10 Excellent

Margit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from er on 27 Aug 2019
Herzlichen Dank, liebe Margrit, für Ihre positive Bewertung, die uns darin bestärkt, jeden Tag das Beste für unsere Gäste zu geben. Auf Wiedersehen und gastfreundliche Grüsse, Evelyn Ramseier, Reception

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel is old but well maintained, friendly staff.
Stayed 1 night in Aug 2019
Response from Ada Maria Allemann on 28 Aug 2019
Hello Michael Thank you very much for your nice comments. We do hope to welcoming you soon back again and remainj Yours faithfully

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Ada on 12 Aug 2019
Hello Anonymous thank you very much for your nice comments. We do hope to welcoming you soon back again in our hotel and remain Yours faithfully