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Overview of Mandapa, A Ritz-Carlton Reserve

Photo gallery

Interior entrance
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
View from Room

Mandapa, A Ritz-Carlton Reserve

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationGaya Art Space16 min walk
    Popular LocationNeka Art Museum17 min walk
    Popular LocationGunung Lebah Temple3 min drive
    AirportDenpasar (DPS-Ngurah Rai Intl.)71 min drive

Choose dates to view prices

  • Villa, 2 Bedrooms, Non Smoking, River View (Pool Villa, Reserve)

    Room amenities

    • 995 sq m
    • River view
    • Sleeps 6
    • 2 Double Beds
    More details
  • Suite, 1 Bedroom, Non Smoking, Resort View (Mandapa)

    5/5 guest room rating

    Room amenities

    • 145 sq m
    • Resort view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Suite, 1 Bedroom, Balcony, Resort View (Reserve)

    4.9/5 guest room rating

    Room amenities

    • 100 sq m
    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Villa, 1 Bedroom, Non Smoking (Pool Villa)

    5/5 guest room rating

    Room amenities

    • 430 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Resort View (Mandapa)

    5/5 guest room rating

    Room amenities

    • 145 sq m
    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Villa, 1 Bedroom, Non Smoking, Private Pool (Riverfront)

    5/5 guest room rating

    Room amenities

    • 430 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Resort View (Reserve)

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Resort view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Villa, 3 Bedrooms, Non Smoking, River View (Pool Villa, Mandapa)

    Room amenities

    • River view
    • Sleeps 9
    • 3 Double Beds
    More details

About this area

Ubud

Located in Ubud, Mandapa, A Ritz-Carlton Reserve is in the suburbs and on a river. Shoppers can check out Ubud Traditional Art Market, while everyone can enjoy the natural beauty of Campuhan Ridge Walk and Ubud Monkey Forest. Travelling with kids? Consider Bali Zoo and Bali Marine and Safari Park. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain climbing.
Popular Location

What's nearby

  • Gaya Art Space - 16 min walk
  • Neka Art Museum - 17 min walk
  • Gunung Lebah Temple - 3 min drive
  • Blanco Museum - 7 min drive
  • Campuhan Ridge Walk - 8 min drive

Getting around

  • AirportDenpasar (DPS-Ngurah Rai Intl.) - 71 min drive

Restaurants

  • Kubu — 1 min walk
  • Sawah Terrace — 1 min walk
  • Terracotta Restaurant - 4 min walk
  • Uma Cucina - 17 min walk
  • Room 4 Dessert - 17 min walk
View map

About this property

Mandapa, A Ritz-Carlton Reserve

Family-friendly resort with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 60 soundproofed rooms feature free WiFi and pillowtop beds. Guests will find upscale amenities, such as private spa tubs and deep soaking bathtubs, along with thoughtful touches including bathrobes and slippers.
Mandapa, A Ritz-Carlton Reserve offers 60 forms of air-conditioned accommodation which are accessible via exterior corridors, and features private hot tubs and minibars. This individually decorated and furnished accommodation includes day beds. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 48-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Ubud resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mandapa Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 4 kilometers
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 390000 for adults and IDR 195000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Books
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Feather duvet
  • Down comforter
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 6:00 AM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 March 2020 to 9 December 2020 (dates subject to change).
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 1452000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 390000 for adults and IDR 195000 for children (approximately)
  • Airport shuttle fee: IDR 705000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 1452000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa Ritz-Carlton Reserve Resort Ubud
Mandapa Ritz-Carlton Reserve Resort
a Ritz-Carlton Reserve Ubud
Mandapa
Mandapa A Ritz Carlton Reserve
Mandapa, A Ritz-Carlton Reserve Ubud
Mandapa, A Ritz-Carlton Reserve Resort
Mandapa, A Ritz-Carlton Reserve Resort Ubud

Frequently asked questions

Can I cancel my reservation for free at Mandapa, A Ritz-Carlton Reserve and receive a full refund?
Yes, Mandapa, A Ritz-Carlton Reserve offers free cancellation on select room rates, because flexibility matters! Please refer to Mandapa, A Ritz-Carlton Reserve cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandapa, A Ritz-Carlton Reserve?
As of 26 Jan. 2021, prices found for a 1-night stay for 2 adults at Mandapa, A Ritz-Carlton Reserve on 15 Feb. 2021 start from AU$899, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mandapa, A Ritz-Carlton Reserve have a pool?
Yes, this property has an outdoor pool.
Is Mandapa, A Ritz-Carlton Reserve pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandapa, A Ritz-Carlton Reserve?
Self-parking and valet parking are free at this property.
What time is check-in at Mandapa, A Ritz-Carlton Reserve?
Check-in is from 6:00 AM - 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Mandapa, A Ritz-Carlton Reserve?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Mandapa, A Ritz-Carlton Reserve provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 705000 per vehicle, one-way, applies.
Where is Mandapa, A Ritz-Carlton Reserve located?
This family-friendly Ubud resort is located on the riverfront, within 1 mi (2 km) of Gaya Art Space and Neka Art Museum. Campuhan Ridge Walk and Ubud Royal Palace are also within 3 miles (5 km).
4.8
Exceptional
Rating 5 - Excellent. 132 out of 147 reviews
5 - Excellent 90%
Rating 4 - Good. 11 out of 147 reviews
4 - Good 7%
Rating 3 - Okay. 2 out of 147 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 147 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 147 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a beautiful resort with excellent personal individualized service. Wish we could have stayed for more.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very unique and amazing! Once in a lifetime trip. Everything was perfect!
Stayed 3 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

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