Exterior
Check availability

Reviews of Best Western Crystal Inn

4 out of 5
Best Western Crystal Inn
233-235 Mclvor Highway, Strathdale, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 484 out of 750 reviews" "
Rating 8 - Good. 209 out of 750 reviews" "
Rating 6 - Okay. 41 out of 750 reviews" "
Rating 4 - Poor. 10 out of 750 reviews" "
Rating 2 - Terrible. 6 out of 750 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious and clean rooms. Comfy beds and well stocked for tea and coffee. Fine for what we needed but not close to anything.
Stayed 1 night in Apr 2024

10/10 Excellent

Norazura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

robert, hope island

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit smokey outside the rooms but otherwise all good
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious with everything you need. Very clean and the staff are excellent Highly recommended
Stayed 3 nights in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay & would recommend the Crystal Inn. It's about 3 km out of Bendigo central & we found the bed sheets a little too crisp. Staff were very nice.
Stayed 4 nights in Jan 2024

4/10 Poor

Cara

Stayed 3 nights in Dec 2023

8/10 Good

Cara

Stayed 3 nights in Dec 2023

10/10 Excellent

Cara

Stayed 1 night in Dec 2023

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are awesome
Fabulous as usual
Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Stayed 1 night in Nov 2023

8/10 Good

david james

Stayed 1 night in Nov 2023

8/10 Good

Gwenda

Overnight stay in Bendigo.
Very convenient location. Rooms clean and tidy, perhaps a little dated. Excellent breakfast, delivered to the room on time. General space well maintained. Lift to accommodation floors and good parking.
Stayed 1 night in Nov 2023

10/10 Excellent

Mrs Geraldine

Stayed 2 nights in Nov 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have loved to have a bbq in the pool area but unfortunately bbq was broken, it would be a fantastic area for this purpose, pool was very cool and I chose this accommodation because of advertised heated pool and bbq. Receptionist was extremely helpful and we enjoyed our stay
Stayed 3 nights in Nov 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, very large room.
Stayed 1 night in Oct 2023

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was easy and it was helpful having the lift to get to the room. It was a nice sized room
Stayed 1 night in Oct 2023

2/10 Terrible

Lynda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. Filthy and broken. Lift doesnt work.
Stayed 1 night in Sep 2023

10/10 Excellent

Jonathan

Business traveller
Tidy and quiet.
Stayed 1 night in Sep 2023

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, easy and quick check in and out procedures
Stayed 2 nights in Sep 2023

8/10 Good

Thomai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Bendigo!
Excellent family friendly place to stay in Bendigo. Close to the city and Strathfield shops. Very clean amenities and friendly service. Would definitely stay again.
Stayed 5 nights in Sep 2023

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet pleasant stay. Room was spacious and very clean. Staff friendly and helpful.
Stayed 1 night in Aug 2023

2/10 Terrible

Rhonda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I booked a deluxe Queen bedroom. I got a double with 2 single bed mattressesThe TV screen was broken & not a Smart TV. I complained on arrival that the bed was small. We put our bags in the room & left to go to a social event. Upon returning I realised my husband & I would not fit in the bed. I rang & complained & said the TV didn't work. I was told that there were no larger beds in the hotel and that it was a queen & that all the rooms were the same, I could not move from the room. I was then told to pull out the single bed on the sofa and that one of us should sleep on that. I said I was not happy and that I would only stay 1 of the 2 nights paid for & I wanted a refund. Lilly came and I showed her that the single sofa bed was 2 3rd's the size of the double bed and I showed her the broken TV. It was not a smart TV either. I could not even mirror my phone to it. She said she would get me another TV, but they had no smart TV's in the hotel.She then told me I had the cheapest room in the hotel. I couldn't believe that because I had paid extra!! I then became upset and said I was very unhappy as we are still newly-weds and I didn’t want to sleep separately and that I wanted to leave. Then suddenly she said she said she had a kingbed room available, but it cost more. I agreed. Her husband came with a measuring tape, measured the bedhead to prove I was! He was angry,aggressive & said I had used the room and would need to clean it. Both were dirty & food was in the freezer.
Stayed 2 nights in Aug 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities
Not owners fault but very loud argument happening outside my door and kept me awake. Also charged a fee for using my debit card to pay for breakfast that I think was a bit over the top. Beds could be better as a bit saggy
Stayed 2 nights in Aug 2023

10/10 Excellent

Zane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel
Stayed 1 night in Aug 2023

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the relatives i was visiting, nice quiet place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the car parking underneath the accommodation and there was a lift to the accommodation level.
Stayed 1 night in Jul 2023

8/10 Good

BARBARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 3 nights in Aug 2023

10/10 Excellent

Ayla, Sunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable and clean rooms.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access, close to everything, clean, comfortable, quiet etc. Will be returning
Stayed 4 nights in Jul 2023

8/10 Good

Varun

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were big and well maintained. But it was a bit cold even with the heater on
Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Jul 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, exactly what was needed
Stayed 1 night in Jul 2023

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy place to stay,close to lots of eateries etc and room spacious. Great value
Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Stayed 1 night in Jun 2023

10/10 Excellent

Benito

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lily was awesome on customer service. She has given me & my wife information in dining and where to go In Bendigo. Thanks Lily!
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service and convient place stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Carl

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in May 2023

10/10 Excellent

Deanne

Stayed 1 night in May 2023

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient position. VG facilities. Helpful staff member.
Stayed 1 night in May 2023

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t spend a long time It was very Quiet . The room was old but no real issues. Very comfortable . The level one outdoor area with pool is amazing 😀
Stayed 1 night in May 2023

10/10 Excellent

Rikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best, cleanest property we have stayed in for some time. Great value for money and will definitely stay again if in Bendigo. Only downfall is the room we booked advertised a shower/bath combination which we really looked forward to as we dont have one at home so that was a little bit disappointing but other than that very happy and highly recommend.
Stayed 1 night in May 2023

8/10 Good

Leonie

Stayed 2 nights in Apr 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were super comfortable, and the electric blanket a very welcome surprise!
Stayed 1 night in Apr 2023

8/10 Good

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and quiet
Stayed 2 nights in Apr 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked it. If you don’t mind being a few km from the centre I recommend it.
Stayed 3 nights in Apr 2023

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the big park area across the road with its lake and walking track. The room was particularly spacious for this price bracket; it was clean and looked inviting. I would be very happy to return here.
Stayed 1 night in Mar 2023