Good Evening, Thank you for taking the time to leave a review, However I feel as though this is a brief insight into your stay. How were the facilities/the staff/the restaurant/ check in etc. In relation to your comment about the bathroom smelling of urine, I do think that is a peculiar comment as the bathrooms and the rooms were cleaned before you arrived. If this was an issue, I would have hoped that you would have communicated it with the staff on site rather than leaving this negative review. The bathroom is actually used for that purpose, so it could be that the smell only came following your usage as you didn't quite specify. In future, do let the staff know and they can assist you while you are IN the hotel.

Dear Mr JohnsonThank you for your review. It is always lovely to accommodate you at Verve, and the staff have an absolutely wonderful time accommodating you. Thank you for taking the time to leave the review, and we look forward to welcoming you back in the near future! Thank you again for the 10/10 review!Kind regardsEmmanuelaMain Office

Dear Sivasuthan,Thank you for taking the time to leave a review for Verve Hotel. Thank you for your 5 out of 5 review for your stay - we are pleased to know that you have enjoyed your stay with us. We had a lovely time accommodating you. Thank you again for the fantastic review and we look forward to seeing you again soon.If you do require anything for your future stays then please do let us know.Kind regards,NBMain Office.

Dear Malcolm, Thank you for taking the time out your day to leave a review regarding your stay at Verve Hotel. Thank you for your 10 out of 10 rating, we are pleased to know you enjoyed your stay with us and hope to welcome you back in the near future. For any future stays please let us know if you have any specific requests so we can try our best to accommodate these for you. Kind regards, Natasha, Front reception.

Dear MauriceThank you for taking the time out your day to leave a review regarding your stay at Verve Hotel.Thank you for your 8 out of 10 rating, I am pleased you enjoyed your stay and liked as well as felt comfortable in your room. The staff had a great time accommodating you and we hope to see you again in the future, for any future stays please be sure to let us know if you have any specific requests so we can try our best to accommodate them for you. We hope to see you again in the near future. Kind regards,Natasha,Front reception.

Dear Kirstie, Thank you for taking the time out your day to leave a review regarding your stay at Verve Hotel. Thank you for your 8 out of 10 rating, we are pleased to know you enjoyed your time with us at Verve and hope to see you again. For any future stays please be sure to let us know if you have any specific requests that will make your stay better so we can do our best to accommodate these for you the best we can. Thank you again and we hope to see you again in the near future. Kind regards, Natasha, Front reception. Kind regards, Natasha,Front reception.

Dear Kathleen,Thank you for taking the time to leave a lovely review in regards to your stay at Verve Hotel. Thank you for your 5/5 rating, we are pleased to know that you had a great time at Verve. We had a lovely time accommodating you! It was an honour to accommodate you and we look forward to welcoming you back.Kind regards,Emmanuela,Main Office.

Good evening David,Thank you for taking the time to review your stay at the Verve hotel. Thank you for your 4/5 star review and your kind compliment regarding our staff - It was a pleasure to have accommodated you. If you have any specific requests for future bookings, please let us know and we will do our best to accommodate these. We look forward to seeing you again in the near future.Kind Regards,Reanne,Front Desk

Dear Annie, Thank you for taking the time out your day to leave a review regarding your stay here at Verve Hotel.Thank you for your kind comments towards the staff i will make sure to pass it on to them.We are pleased you enjoyed your stay and hope to welcome your back again in the near future. Kind regards,Natasha,Front office.

Dear Sharan, Thank you for taking the time to leave a review regarding your stay here at Verve Hotel. Thank you for your 5/5 star review, as well as your comments regarding the cleanliness of the hotel. We are pleased you enjoyed your stay with us, it was a pleasure to have accommodated you. If you do have any requests for any future stays please let us know before hand so we can try our best to accommodate this. We look forward to seeing you again in the near future. Kind regards, Reanne,Front office.

Dear Verna,Thank you for taking the time to leave feedback for your stay. However, I am perplexed as you have stated that the bathroom was small and a larger person couldn’t get into it, but it seems that you were able to so therefore I am not sure why it was an issue for you? It isn’t a reflection of how your stay was. Instead you are just thinking of a hypothetical larger person rather than reviewing how your own stay was.Regards,Kristie BMain Office.

Dear Robert,Thank you for taking the time to leave feedback for your stay at Verve Hotel. Thank you for your 10 / 10 rating for your stay, we are pleased to know that you have enjoyed your stay with us. We had a lovely time accommodating you and we look forward to seeing you again soon.Kind regards,NBMain Office.

Dear Anton, Thank you for taking the time to review your stay here at the Verve Hotel. Thank you for your overall score of 5/5. We they had a lovely time accommodating you. If you have any specific requests for your future stays then please do let us know and we will try our best to accommodate these. Thank you again and we look forward to seeing you again in the near future. Kind regards, Reanne, Front Office.

Dear Kenneth,Thank you for taking the time to leave such a kind review regarding your stay at Verve Hotel. We appreciate your feedback. It was lovely to have accommodated you and we cannot wait to welcome you back to Verve. For any future stays, please let us know if you have any specific preferences or requests and we will try out best to accommodate this. We cannot wait to see you again soon in the near future.Kind Regards,Najmin,Front Office.

Dear Paul, Thank you for taking the time to leave a review for Verve Hotel. Thank you for your overall score of 8/10. The staff had a lovely time accommodating you and we look forward to welcoming you back. For any future stays please let us know if you have any specific requests and we will try try our best to accommodate this for you. Kind regards, Reanne, Front Office.

Dear JC, Thank you for taking the time to leave a review for Verve Hotel. Thank you for your overall score of 8/10. The staff had a lovely time accommodating you and we look forward to welcoming you back. For any future stays please let us know if you have any specific requests and we will try try our best to accommodate this for you. Kind regards, Reanne, Front Office.

Dear Peter, Thank you for taking the time to leave feedback for your stay at Verve Hotel.Thank you for your kind comments for Verve, such as the staff and the decor, cleanliness. I will be sure to pass these compliments on to the front of house team and the housekeeping. We are glad to know that you have enjoyed the amenities and facilities provided during your stay and we absolutely look forward to welcoming you back in the near future. Thank you again for your lovely review and we cannot wait for your next stay!Kind regards

Dear AndrewWithin Verve, all rooms, corridors and public areas are are getting paint painted recently & is under work currently so there’s nothing about bedrooms being “out dated”. Also all of the bedrooms are regular size I don’t understand where and how it was small. Also I would advise you to search up what is a continental breakfast before you call it “bizarre”, you should have some knowledge of what is served so that you don’t complain here due to your lack of knowledge. I do believe you just wanted to point out only the things you didn’t like or understand, instead of highlighting the good. RegardsEmmanuelaMain Office.

Dear Paul,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We are glad to know that the Hotel was convenient for your access to the railway station or Bedford Park. We appreciate your feedback regarding your stay. Thank you for your 5star rating. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific preferences or requests and we will try our best to accommodate this. We cannot wait to see you again soon in the near future.Kind Regards,NB Main Office.

Dear GRAHAM,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 10 star rating. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. Our staff had a thrill accommodating you. For any future stays, please let us know if you have any specific preferences or requests and we will try our best to accommodate this. We cannot wait to see you again soon in the near future.Kind Regards,Lauren G, Main Office.

Dear Nicholas,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 10 star rating. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific preferences or requests and we will try our best to accommodate this. We cannot wait to see you again soon in the near future.Kind Regards,Lauren G, Main Office.

Thank you for your 10 rating, it was lovely having you stay with us we look forward to seeing again in the future.If you do have any request for future stays just let us know so we can try our best to make sure its all sorted.Best regardsNatashaFront office

Dear Aaron, Thank you for taking the time to leave a review for Verve Hotel regarding your stay. Thank you for your 10/10 rating, we had a lovely time accommodating you and we look forward to welcoming you back in the near future. If you do have any specific preferences or requests for future stays then please do let us know.Kind Regards, Reanne, Front Desk.

Dear Henry, Thank you for taking the time to leave a review for Verve Hotel regarding your stay. Thank you for your 8/10 rating, we had a lovely time accommodating you and we look forward to welcoming you back in the near future.If you do have any specific preferences or requests for future stays then please do let us know.Kind Regards,Reanne,Front Desk.

Dear Brian Thank you for taking your time to leave a review regarding your stay,I am pleased you was happy with your room and I will make sure to let our house keepers know, I am happy to know the reception offered you to change rooms. Thank you for your 10/10 review. We hope you come and visit again in the future it was lovely having you as a guest here as the Verve Hotel.Kind regards Natasha Front Office

Dear Duncan,Thank you for taking the time to review your stay at the Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 10/10 rating, It was lovely to have accommodated you and we look forward to seeing you again in the future. Kind regards,ReanneFront Office

Barry TaggartIt’s quite surprising that you’ve left a 4/10 review when you have stayed 3-4 weeks at Verve Hotel from Mon-Fri every single week. If you did not like it here you should not have continued to keep booking again and again. You booked your room for 49.00 a night, what did you expect? You were provided daily basis room service, you were provided tea, coffee, biscuits, milk, sugars, water bottles, on a daily basis and you’re still not happy when you paid only 49 per night. You dined in the restaurant every day for the past 3 weeks as well as had drinks in the bar so it’s peculiar that you’ve left a 4 star review. If you didn’t like it then you should not have continued to extend your stay. This review is disappointing and certainly not a portrayal of your time at Verve.RegardsNBMain Office.

Dear Kevin,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your ratings (85% - 99%). Thank you for your compliments regarding our staff and cleanliness. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. We do apologies for the disruption, please let us know if you have any specific preferences or requests and we will try our best to accommodate this for your future stay.Kind Regards,

Dear Mr JohnsonThank you for taking the time to leave feedback for your stay at Verve. Thank you for your 10/10 rating, it is always lovely to have you with us, our staff have a joyous time accommodating you. We look forward to your next stay.Kind regards,NB,Main office.

Dear NatalieThank you for taking the time to leave a review for Verve Hotel regarding your stay. Thank you for your 10/10 rating, we had a lovely time accommodating you and we absolutely look forward to welcoming you back in the near future.If you do have any specific preferences or requests for future stays then please do let us know.Kind regards,NB,Main Office.

Dear Jessica,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 4/5 rating. It was a pleasure to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific requests or preferences and we will try our best to accommodate this. Kind Regards, Reanne. Front Desk.

Dear Guntars, Thank you for taking the time to leave a review regarding your stay at Verve. We appreciate your feedback regarding your stay. Thank you for your 8/10 ratings. It was a lovely experience to have accommodated you and we cannot wait to welcome you in the near future. For any future stays, please let us know if you have any specific preferences or requests and we will try our best to accommodate this. We cannot wait to see you again in the near future.Kind Regards,Chelsea,Front Office

Dear Paul.Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 4/5 rating. It was a pleasure to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific requests or preferences and we will try our best to accommodate this. Kind Regards, Reanne. Front Desk.

Dear Marius,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know of your have any preferences or requests and we will try our best to accommodate this. We cannot wait to see you again soon in the near future.Kind Regards,Chelsea,Front Desk.

Ahmet, You don’t review a hotel like this, first you need to know / learn what to review then start reviewing. The receptionist told you that we can not accommodate you in the family room due to on going maintenance and we can offer you an alternative 2 double rooms and the next day you will get the original family room OR you can get full refund, but you chose to have two doubles rooms instead of the refund, and you wanted to stay and so now what made you give us 1 out of 5? You should have opted for the refund and not stayed at the hotel if you’re going to be so bitter. In future, Ahmet, do tell the whole truth instead of your fake version.RegardsEmmanuelaMain Office.

Dear Mr David Marshall, Thank you taking the time to leave a review for Verve Hotel.Thank you for your compliments regarding the cleanliness of the room and the facilities available within the room. It was lovely to have catered for you in the Thai restaurant, we absolutely appreciate your great taste in beer and jasmine tea! It was lovely to have accommodated you in the hotel, we had such a great time having you in Verve. We look forward to accommodating you in the near future.Kind regards,NB,Main Office.

Dear Victoria.Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 10/10 rating. It was a pleasure to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific requests or preferences and we will try our best to accommodate this. We cannot wait to see you again in the near future. Kind Regards, Reanne. Front Desk.

Dear Anonymous.Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 8/10 rating. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific requests or preferences and we will try our best to accommodate this. We cannot wait to see you again in the near future. Kind Regards,Chelsea,Front Office.

Dear Simon,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate the feedback regarding your stay. Thank you for the 8/10 rating. It was a lovely experience to have accommodate you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if your have any preferences or requests and we will try our best to accommodate this. We cannot wait to see you again in the near future. Kind Regards,Chelsea,Front Office.

Dear Richard, Thank you for taking the time to leave a review regarding your stat at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for your 10/10 rating across all sectors. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific requests or preferences and we will try out best to accommodate this. We cannot wait to see you again in the near future. Kind Regards,Chelsea,Front Office.

Dear Mr Moss,Thank you for taking the time to leave feedback for your stay at Verve Hotel.Thank you for your 10 out of 10 score - it was an absolute pleasure to have accommodated you. The staff had a lovely time accommodating you, and we look forward to seeing you again soon in the near future!

Dear Simon, Thank you for taking the time to leave a review regarding your stay at Verve Hotel, We appreciate your feedback. Thank you for the 8/10 rating regarding your stay. It was a lovely experience to have accommodate you and we cannot wait to see you again next week. Please let us know if you have any specific preferences or requests and we will try our best to accommodate this. Kind Regards,Chelsea,Front Office.

Good Evening John,Thank you for taking the time to review your stay at the Verve Hotel. Thank you for your 10/10 rating. We hope to see you again in the near future.Kind Regard,Reanne.Front Desk.

Dear Jason,Thank you for taking the time to leave feedback for your Stay at Verve Hotel.Thank you for your 8 out of 10 rating, we are glad to know that you have enjoyed your stay.It was an absolute pleasure to have accommodated you and we look forward to seeing you again in the near futureKind regards,NB,Main Office.

Dear Paul,Thank you for taking the time to leave a review regarding your stay at Verve Hotel. We appreciate your feedback regarding your stay. Thank you for ratings across various sectors. Thank you for your compliments. It was a lovely experience to have accommodated you and we cannot wait to welcome you again to Verve. For any future stays, please let us know if you have any specific preferences or requests and we will try our best to accommodate this. We cannot wait to see you again soon in the near future.Kind Regards,SaraFront Office

Dear Peter,Thankyou for taking time to leave us feedback on your stay with us.We are pleased you enjoyed your stay and our facilities.We look forward to accommodating you again in the near future.Kind Regards

Dear Dave, Thank you for taking the time to leave a review for Verve Hotel in regards to your stay. Thank you for your 10/10 rating! We had a lovely time accommodating you and you were an absolute pleasure to have in Verve.We look forward to your next stay with us at Verve.Kind regards,Kristie B.

Dear Christopher.Thank you for taking the time to leave a lovely review for your stay at Verve Hotel. Thank you for your 8/10 rating for your stay. It was a delight to have accommodated you and we enjoyed having you with us at Verve Hotel.We look forward to seeing you in the near future.Kind regards,NB

Dear Jermaine,Thank you for taking the time to leave a review. Thank you for your lovely 10/10 review and your kind comments regarding the hotel. It was a lovely pleasure to have accommodated you, and we cannot wait to welcome you back again in the near future!

Dear Julie.Thank you for taking the time to leave feedback for your stay at Verve Hotel.Thank you for your 8 out of 10 rating for your stay. It was a pleasure to have accommodated you.We cannot wait to welcome you back to Verve again.Kind regards,NB,Main Office.