Executive Suite (Duplex)
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Reviews of Ermitage Mont Saint Michel

5 out of 5
Ermitage Mont Saint Michel
14 Route Du Mont Saint Michel, Beauvoir

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 64 reviews" "
Rating 8 - Good. 6 out of 64 reviews" "
Rating 6 - Okay. 8 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

MARTA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You need a code to open the door. Nobody is in the front desk. You have the same person doing the breakfast and the check out , etc. For the breakfast you have to wait for being service . You don't have a counter with food to chose. It is not a 5 start
Stayed 1 night in Mar 2024

10/10 Excellent

Duc Bao

Travelled with family
Liked: Cleanliness, staff & service
Excellent service
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent restaurant close to Mount St. Michel.
Stayed 1 night in Oct 2023

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend hotel and restaurant
Very well-appointed, large and comfortable room. The dinner was also delicious! So glad we stayed here rather than in the less charming area by the Mont St Michel parking lot.
Stayed 1 night in Oct 2023

10/10 Excellent

ofir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing owner and amazing food - smallest 5 star in Europe and worth every star!
Stayed 1 night in Sep 2023

10/10 Excellent

Krishan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique stay Amazing food quite an experience recommend!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely dinner experience.
Stayed 2 nights in Aug 2023

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Werner Behra - General Manager on 4 Nov 2023
Dear Madam, Sir,Thank you for your stay and for taking time to give us a note.Could you send us by mail the reason you place this note in order we can grow up and make better in the future?Sincerely yours,Werner BehraGeneral Manager

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Werner Behra - General Manager on 4 Nov 2023
Dear Sir,Thank you for your stay and for taking time to give us a note.Could you send us by mail the reason you place this note in order we can grow up and make better in the future?Sincerely yours,Werner BehraGeneral Manager

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Away from the crowds and bustle of Mont Saint Michel, with great service and food
Stayed 1 night in Jun 2023

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Somewhat Disappointed
Somewhat disappointed. Location to Mont Saint Michel was great as was the cleanliness. I knew that the bedroom was upstairs but did not realize or think that you would have to go downstairs to use the bathroom. When we arrived and at other interactions Werner Behra he was friendly and informative. At check in I mentioned it was my birthday. Never have I had a hotel not do something to acknowledge such. Especially at a “five star” property that we were staying at for two nights. The breakfast person not so friendly. On our second morning they were kind enough to allow us to have breakfast at 7:15 (normally starts at 8) to accommodate our needs to get to the airport. Both mornings we were the only ones in the restaurant for breakfast yet it seemed disorganized. On the second day my husband’s omelette was so burned he could not eat it. Be cautious of any drink order. My husband order a Jack Daniels and Diet Coke. When we checked out I saw the charge of 6€ for soda and 15€ for the shot of whiskey. That 21€ is about $23. When I questioned it at check out and made a statement regarding the lack of acknowledgement for my birthday they took the soda off the bill. It did not leave a good impression.
Stayed 2 nights in Mar 2023
Response from Werner Behra - General Manager on 15 Apr 2023
Dear Madam,Thank you for your message and for your stay.Our drink menu is at disposal on the room directory in the room and you can access to it by scanning the QR-CODE or place the URL address in your phone. We also have it a the restaurant. Our price is corresponding to other 5 stars in the World for Coke, Whiskey and the other drinks. For example, at Deauville, the Coke is 8 euros.We are sorry about what you check but we try to answer all your request during your stay: the best way to get Paris Airport without any inconvenience due to Paris strike, the help with the breakfast in order you can take your airplane, the help in the organization in your trip the full day you was close to Mont Saint-Michel with all the interest point to visit and to place it on your map, recommandation in differents restaurants...I'm staying at your disposal may you want to speak more with us about your stay.Sincerely yours,Werner BehraGeneral Manager

10/10 Excellent

Sharon, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to Mont St Michel. Food was very good. Room was spacious and nicely done. Recommend!
Stayed 1 night in Oct 2022

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel. The service was friendly, attentive and excellent. The room was comfortable and quiet. The restaurant was excellent. Would absolutely stay here again.
Stayed 1 night in Oct 2022

2/10 Terrible

melva

Stayed 1 night in Oct 2022
Response from Werner Behra - General Manager on 4 Nov 2023
Dear Madam,Thank you for your stay and for taking time to give us a note.Could you send us by mail the reason you place this note in order we can grow up and make better in the future?Sincerely yours,Werner BehraGeneral Manager

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit disappointing...
We were not as impressed with the hotel as we were hoping to be given the 5-star rating and the relative expense. I suppose the proximity to Mont Saint Michel accounts for that. But compared to several of the other places we stayed on our month-long trip to France, L'Ermitage was disappointing. Our room was quite comfortable, clean, and roomy, no issues there at all. The public areas, however, were just a little shabby - dying flowers on the reception desk, throw blankets covering the dining room chairs, the hotel manager serving as porter, reception clerk, and waiter. I don't recommend the restaurant - lobster is their specialty and mine was served almost raw. Overall, it was not a good value.
Stayed 1 night in Sep 2022
Response from Werner Behra - General Manager on 4 Nov 2023
Dear Madam,Thank you for your feedback and for your stay.We was waiting for the new seats order in 2021 and due to Covid was only deliver in December 2022.We are the smaller 5 stars hotel in Europe and we have 13 persons working at the Hotel. Of course, we are all polyvalent in order to answer to the guest. That's why I'm working different position. Moreover, I like to make this different position because we can speak with our guest and I stay close to my guest.I'm sorry your lobster was not enough cooked and I don't understand why you didn't say to us. We will of course change it and give you another one.I hope you will come to see the improvement we make next time you will come in Mont Saint-Michel area.Sincerely yours,Werner BehraGeneral Manager

10/10 Excellent

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we've stayed in France. Service was excellent, the room was spacious and well equipped. The restaurant was great too. Stay for dinner, it is well worth it.
Stayed 1 night in Sep 2022

10/10 Excellent

Subroto

Stayed 1 night in Aug 2022

10/10 Excellent

Kelley

Stayed 1 night in Jul 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Verner and team offer tremendous hospitality at this beautiful property close to Mont St. Michel. The rooms are spacious and comfortable. Dining at the restaurant onsite is a real treat. They specialize is fresh seafood dishes but also serve items sourced from local farms. We will look forward to returning to this beautiful place one day.
Stayed 2 nights in Jun 2022

10/10 Excellent

Scott, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint hotel with excellent staff and offers transport to not St. Michel entrance. Dinner at restaurant was delicious.
Stayed 1 night in Jun 2022

10/10 Excellent

Matthew, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but very nice rooms. Easy access from the road and close to Mont St. Michel.
Stayed 1 night in May 2022

10/10 Excellent

sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone are very friendly and help for charged car and had great breakfast! location is the best!!
Stayed 1 night in Apr 2022

10/10 Excellent

Saeeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, great dinner, welcoming staff
Stayed 1 night in May 2022

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely lovely property very close to Mont St Michel.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a charming hotel where we were really made to feel welcome. Willy went out of his way to recommend and make bookings for us at local restaurants, help us with planning our last day, helping us change our car reservations. We had a really lovely time consequently. Highly recommend it.
Stayed 2 nights in May 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous boutique hotel. Extremely helpful and polite. Fabulous family room
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Kevin, Oldsmar, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and beautifully-designed rooms, really helpful owners, good location...can also help you get dinner reservation at nearby dining room with stunning nighttime views of the Mont.....
Stayed 1 night in Jul 2018

10/10 Excellent

Carlos E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best! 5 stars, all suites boutique hotel.
Stayed 1 night in Jul 2018

10/10 Excellent

Tim, New Orleans Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal inn with Willie, his wife and the mascot, London, the two-year old English bulldog. Spotless inn with the most comfortable bed I’ve ever experienced. Wonderful food and great service, above and beyond anything expected!
Stayed 1 night in May 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little be of luxury
If you feel like treating yourself to a bit of luxury and a visit to Mont Saint Michel then you couldn't find a better place. Willy and Aurélie are wonderful hosts and couldn't be more helpful.
Stayed 2 nights in Aug 2017

10/10 Excellent

Frequent Flyer, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Near Mont St Michel
Wonderful place to stay with terrific owners who do everything possible to assist you in your stay. Location is ideal for visiting Mont St Michel, St Malo or Ducale. Rooms were spacious and beautifully decorated. The food was very good both for breakfast and dinner. The owners are special, wonderful to talk with and very accommodating to all our travel needs.
Stayed 2 nights in May 2017

10/10 Excellent

L, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and experience.
Hotel was amazing and owners were incredibly helpful. Rooms are huge and beautiful and location is perfect for exploring the area.
Stayed 1 night in May 2017

10/10 Excellent

John, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great luxury boutique hotel in Mont Saint Michel
We loved everything about our stay at L'Ermitage. The owner was truly one of the nicest people I've met abroad. He went out of his way to make suggestions about where to eat, what to see, etc. He called ahead and made reservations for us. Our suite was immaculate and had every possible amenity you could imagine: private deck, two flat screen TVs, espresso machine with free coffee and tea, luxurious bathroom with separate large shower and soaking tub, Wi-Fi, sitting room, extremely comfortable king bed, a plethora of lighting options, etc., etc. We had dinner at the hotel one night and it rivaled some of the better high-end meals of our Paris stay. Security is also very good. The owner had spared no expense in creating a luxury boutique with everything one would expect at a 5-star location. I really can't say enough good things about this hotel.

10/10 Excellent

mercerudite, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and close to Mont St Michel
Beautifully appointed master suite, kind and helpful staff, amazing breakfast and perfect location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique!!!!
Amazing! We only stayed one night but it was so spectacular wish we could've stayed longer! Location was perfect- just minutes from the start of the path to Mont Saint Michel. The hosts, Wil and Aubrey were so lovely and attentive. The room was incredible- very spacious bi-level suite with beautiful decor. Breakfast was delicious and fresh. Met their dog London on our way out and he gave us a sweet send-off! Highly recommend this property!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'Ermitage Mont St. Michel
This brand new hotel, minutes away from the historic Mont St. Michel, was a real find. Fronted by traditional Norman stone, the inside is modern and spacious. The staff, from the Manager down, could not have been more helpful or friendly suggesting routes to various sites and even downloading maps to make sure we were heading in the right direction. We ate dinner both nights at the hotel and enjoyed the food, especially the local lamb which is naturally salty in taste due to its diet of salty grass by the sea. We would definitely come back to L'Ermitage.

10/10 Excellent

Takahiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レンヌ空港でロストバゲージになったが、マネジャーが手伝ってくれて、エールフランスに必要な情報を出してくれて、非常に助かった また、服が無くなり、寒かったので、店まで連れて行ってくれて、付き添ってくれた
Stayed 1 night in Apr 2024

10/10 Excellent

Cyril, Boulogne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé à quelques minutes de voiture du mont Saint-Michel (mais aussi à 1h de marche sur les berges) La réception, le directeur ainsi que le personnel ont tous été très gentils, accueillants et bienveillants avec nous. Le charme de l’hôtel et de la chambre nous a très agréablement surpris. Nuit magique dans un hôtel féerique. Je recommande à tous les lecteurs/trices de passer au moins 1 nuit dans cet hôtel les yeux fermés.
Stayed 1 night in Apr 2024

6/10 Okay

JULIE

Travelled with family
Liked: Cleanliness, room comfort
Très bel hôtel mais vraiment trop peu de personnel pour assurer un service optimal pour ce type de catégorie
Stayed 1 night in Oct 2023
Response from Werner Behra - Directeur on 4 Nov 2023
Bonjour Madame,Je vous remercie pour votre séjour et pour avoir pris le temps de laisser votre avis.Nous avons à l'heure actuelle 13 personnes pour assurer le service pour l'ensemble des clients soit 2 personnes par chambre ce qui est la norme pour le type d'hôtel que nous avons.Nous avons 1 chambre et 6 Suites ce qui fait de l'Hôtel Ermitage, le plus petit 5 étoiles d'Europe.Nous sommes le matin entre 1 et 3 personnes suivant le nombre de petit-déjeuner et de départs et entre 2 et 4 personnes le soir en fonction du nombre d'arrivée et de couverts au restaurant.N'hésitez pas à nous faire part de votre point de vue détaillé par mail afin que nous puissions y répondre et améliorer nos services.Au plaisir de vous accueillir une nouvelle fois lors de votre prochain passage en Baie du Mont Saint-Michel.Sincères salutations,Werner BehraDirecteur

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup apprécié l’attitude du management - disponible, à l’écoute, professionnel. De plus, notre dîner était sublime. Nous recommandons fortement le restaurant dans cet établissement.
Stayed 1 night in Jul 2023

10/10 Excellent

Steinar

Stayed 1 night in Apr 2023
Response from Werner Behra - General Manager on 16 Apr 2023
Dear Madam & Sir,Thank your for your stay and for your feedback.We are happy you loved your stay with us and we hope to welcome you again when you come back in this area.Sincerely yours,Werner BehraGeneral Manager

8/10 Good

Maria

Stayed 1 night in Oct 2022
Response from Werner Behra - General Manager on 4 Nov 2023
Dear Madam,Thank you for your stay and for taking time to give us a note.Could you send us by mail the reason you place this note in order we can grow up and make better in the future?Sincerely yours,Werner BehraGeneral Manager

6/10 Okay

HUARNG

Stayed 1 night in Sep 2022
Response from Werner Behra - General Manager on 4 Nov 2023
Dear Sir,Thank you for your stay and for taking time to give us a note.Could you send us by mail the reason you place this note in order we can grow up and make better in the future?Sincerely yours,Werner BehraGeneral Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Werner Behra - General Manager on 4 Nov 2023
Dear Madam, Sir,Thank you for your stay and for taking time to give us a note. Like you place your note anonymous, it's difficult to try to understand why.Could you send us by mail the reason you place this note in order we can grow up and make better in the future?Sincerely yours,Werner BehraGeneral Manager

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Décevant
Chambre très bien, plutôt une suite. Mais service pas du tout digne d’un hôtel 5*. Pour moi, ce n’est pas un 5*. Restaurant assez médiocre. Hôtel trop cher pour ce que c’est.
Stayed 1 night in Jun 2022
Response from Werner Behra - Directeur on 4 Nov 2023
Bonjour Monsieur,Je vous remercie pour votre séjour et pour avoir pris le temps de nous laisser votre avis.Nous travaillons au quotidien pour donner le meilleur service. Nous avons changé de Chef en novembre 2022 afin de monter la restauration d'un niveau.Nous travaillons au quotidien pour améliorer nos services. Pourriez-vous nous en dire plus sur vos attentes afin que nous puissions continuer à améliorer nos offres ? Pour cela, n'hésitez pas à nous contacter par mail.Au plaisir d'échanger avec vous et de vous retrouver lors de votre prochain séjour en Baie du Mont Saint-Michel,Sincères salutations,Werner BehraDirecteur