Batu Dua Jalan Ayer Hitam Hotels, Kuala Lumpur

"We stayed in a Grand Executive Suite and enjoyed the space and layout. We were there for a long stay and the beds became a problem. The main bed was a little firm for us but was sorted with a topper. We had prearranged for a single bed "

"Great location "

"Each room we stayed in there was something didn't work and we had to call staff and changed room. "

"Fantastic staff, so helpful in all aspects and always smiling."

"Hotel is of a good standard with a good selection of value accomodation. The pool area is top notch and the bar and restaurant first class. The staff are really friendly, but more are needed during busy checkin periods.The shuttle from the airport could do with being at least once every hour. we missed ours and got a taxi as we didn,t want to sit around for 2 hours for the sake of 30 ringit taxi fare"

"centrally located to public transport and Malls. easy access to klia train serivce. breakfast was excellent had the Rawa dosa very nice made by an expert"

"It was delightful and great location "

"Outstanding value for money — genuinely hard to beat in KL. I stayed in a Genius Suite which was enormous, beautifully furnished with a four-poster bed, chaise longue, and a gorgeous arched window. The bedding deserves special mention: proper feather pillows and Egyptian cotton that made for the best night’s sleep of my trip. It’s those details that separate a true five-star experience from the rest. The Majestic has real character. In a city where many upscale hotels feel like interchangeable corporate properties, this one stands apart with its colonial heritage and distinctive atmosphere. It feels worthy of the Autograph Collection branding — individual, considered, and with a genuine sense of place. The smokehouse bar alone is worth a visit even if you’re not staying. Staff were friendly, efficient, and welcoming throughout. Everything felt well-run without being overly formal. The only slight caveat is location. While centrally placed on paper, it doesn’t quite have the walkability of areas like Mont Kiara or Bukit Bintang — you’ll likely need a Grab for most outings. That said, if you’re happy with that trade-off, the quality of the room and the price point make this an exceptional choice. For what you’d pay for a basic chain hotel room in London, you’re getting a genuine suite in a landmark property. Highly recommended."

"Staff are excellent but I had an issue with my room aircon controller that was not fixed as was committed, made sleeping highly uncomfortable."