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"The food was delicious they let us to choose anything, the variety it was so much that We didn't have the time to eat everything they were offering, the employees from the restaurant were a UNIQUE experience they were always aware of our needs. I wan to give special THANKS to JUAN from the cafeteria bar for taking care of US. The room was so clean and smell SO GOOD every day It was so nice coming back from the activities and find all kind of supplies. They think about everything creams ,shampoo,cleaning personal tools that exceed my expectations,and the Bed was so comfortable with large fluffy pillows . We were 100% satisfied . For us is a10 stars Hotel thanks so much to all the employees I will recommend this hotel if you want to have a beautiful experience. "

"One of the best hotels I have been at! The staff is very friendly and are willing to assist you during your stay. The breakfast was really good and the views from the roof top pool are amazing! It is at a very good location. We walked everywhere. We did not need to use a uber or taxi. I would recommend to stay here. "

"The staff the hospitality customer service the whole team was great in solving an issue or concern felt right at home"

"Food was good and the bed was comfortable "

"Great location from all historic sights of Cartagena. Will return again for sure."

"The location of the hotel is near the beach and local restaurants and shopping plazas."

"Excellent place"

"I loved everything in Cartagena. The Hyatt Regency is an excellent hotel, from the service in the lobby, the pool, the restaurant, to the room service. I want to thank the entire staff, especially Oscar and Antonio in the restaurant, as well as Dina and Daniel in the lobby, and some other girls there whose names I don't remember, but they are all special and extremely attentive. Thank you for your attention. Thank you for your service. We recommend this hotel 100%. "

"The breakfast was okay. The restaurant and restaurants and room service food was good. The beds were comfortable and the atmosphere was boom. "