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Reviews of Cricketers Arms

3 out of 5
Cricketers Arms
48-50 Galgate, Barnard Castle, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 24 reviews" "
Rating 8 - Good. 1 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people room lovely and very clean, only one minor comment could have done with more than 2 tea bags - would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night stay
Great stay, clean, comfy and lovely staff.
Stayed 1 night in Jan 2024

10/10 Excellent

pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

10/10 Excellent

STEPHEN

Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barnard Castle is a great place to visit and the Cricketers Arms is well located. Room is clean, modern, comfortable and all staff were friendly and helpful. Would definitely stay here again.
Stayed 2 nights in Oct 2022

2/10 Terrible

Trevor

Stayed 1 night in Aug 2022

10/10 Excellent

Chris

Stayed 1 night in Aug 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, but you may have different expectations, but what i can say, is that this was one of the most welcoming and warm places we have ever stayed. Things we now know - breakfast is not currently included (no food is served) and the pub below is closed on Mondays (we stayed Sunday night) - but Barny has plenty of other places to choose from for brekkie The room was lovely, clean, warm and well proportioned. Beth at reception was professional and welcoming and showed us our room and shared all the info we needed easily and quickly. She was a great person to check in with. Tom and Amanda (management) were accessible, visible and friendly. nothing was too much trouble for any of the team. Some staff on their day off were patronising the facilities in the evening we stayed and were also very friendly. The place is old, so single glazing, which didn't cause us issues. Overall we had a really nice time, with a sociable and friendly team and felt like we were really well looked after
Stayed 1 night in Oct 2021

10/10 Excellent

SHAUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to visit.
Checked in with no problem by a friendly manager called Tom. They have a good quiz on in the pub on Wednesdays with reasonably priced drinks. There is no food option due to corona staffing problems but this is industry wide. You cannot get takeaway deliveries in Barnard Castle but this is not the pubs fault but you can get an eye test like Dominic Cummins.
Stayed 1 night in Sep 2021

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barnard Castle Stay
Helpful, friendly staff, the Cricketers Arms was perfectly situated for all there is to see and do, clean comfortable rooms, the only downside was you could hear traffic from 05.30hrs.
Stayed 1 night in Jul 2021

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pub
Check in excellent shame about the 10 oclock closing time but this was not the pubs fault it was mr co-vid. The room was lovely bed very comfortable and room very clean will stay again
Stayed 1 night in Sep 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had A Great Time
Really enjoyed it, room was clean, tidy and had everything you need. The bar staff were really helpful and made you feel right at home - couldn't fault it!
Stayed 1 night in Mar 2020

2/10 Terrible

musaab

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Make sure you know who is coming
Arrived at the check in time in their confirmation and a man sitting inside pointed to us saying that the check in is at 5 pm (3 hours later than on the document sent). We had to explore town with our backpacks on which was a major hassle. we then went back at 5 with back pain and the lady at the bar (very professional)had to call the owner as she didnt have our booking, the owner apparently forgot we were coming! they said they will prepare the room, we then had to wait about an hour with no news and no owner coming in to apologise, so we left had dinner and came back. we were then let into the room (by 6.30 pm! considering we paid for a room from 2 pm this was a shocker). Then the wifi did not work. the room itself was clean and bed comfortable and lady at bad brilliant. But then come 7.30 am the kegs started being delivered to the pub and there was a major noise that woke us up with men shouting and throwing beer kegs. We then woke up and left at 8.30 am. so overall major mess up at check in, no apologies from owners whatsoever and only 12 hours of having the room. big disappointment!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious room dogs welcome. We slept very well.
Stayed 1 night in Sep 2019