In-room safe, desk, soundproofing, free WiFi

Reviews of Hotel Ingles

1 out of 5
Hotel Ingles
Calle Boquería, 19, Barcelona

Reviews

8.0

Very good

Rating 10 - Excellent. 111 out of 331 reviews" "
Rating 8 - Good. 130 out of 331 reviews" "
Rating 6 - Okay. 56 out of 331 reviews" "
Rating 4 - Poor. 21 out of 331 reviews" "
Rating 2 - Terrible. 13 out of 331 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jana

Travelled with family
Had a nice time.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location
Stayed 4 nights in Apr 2024
Response from reception on 2 May 2024
Thank you for stay with us!

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 5 nights in Feb 2024
Response from reception on 11 Feb 2024
Thank you very much for your feedback!!!

6/10 Okay

Svitlana

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2024
Response from reception on 11 Feb 2024
Thanks for stayed with us

8/10 Good

Abhijeet Arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just steps away from La Rambla and Liceu station. Basic, clean rooms. I was a bit surprised to find the exit door (which is also the only exit in case of fire) being locked one night when the person at reception was not around. I had to wait a few minutes and the finally call their telephone number (while standing right next to it) so I could get someone to come. This is a serious fire safety risk. To be fair, this happened only once out of the three nights we stayed. I hope they can figure out a better system (only block entry not exit) when there's no one at the reception.
Stayed 3 nights in Jan 2024
Response from reception on 11 Feb 2024
Thanks for your feedback!!Our reception is open 24 hours, probably you find a moment that the receptionist had to go upstairs for any reason. we lock the door when nobody is in reception for safety reason, because anyone could go inside withoutr permission.We take care for safety, don't worry, we have modern fire alarm also

10/10 Excellent

Tomas

Stayed 1 night in Jan 2024
Response from reception on 11 Feb 2024
Muchas gracias por su puntuación!!!

10/10 Excellent

Thelma, bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from reception on 11 Feb 2024
Thanks for your feedback!!!

6/10 Okay

NICHOLA

Travelled with group
Liked: Cleanliness
Great location, clean accommodation. However, room was very expensive for such a small & relatively basic place.
Stayed 2 nights in Oct 2023
Response from reception on 5 Nov 2023
Thanks for you feed back and for stay with us.Single rooms are small because they are for 1 person, however are bigger than standard and our prices are normal for the period.

8/10 Good

Steve

Stayed 1 night in Oct 2023
Response from reception on 31 Oct 2023
Thanks for stay with us and thanks for your feedback!!!

6/10 Okay

Ajith

Liked: Cleanliness
Close to gothic quarter and o
Stayed 1 night in Sep 2023
Response from RECEPTION on 27 Sept 2023
We are in the gothic quarter actually

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and quiet
Stayed 1 night in Aug 2023
Response from RECEPTION on 10 Sept 2023
Thanks for your feedback!!!It was a plesure meet you!!!

10/10 Excellent

Irina

Stayed 2 nights in Jul 2023
Response from RECEPTION on 29 July 2023
Thanks for your feedback and for stayed with us!!!Hope to see you again in Barcelona!!!

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient. Close to the city market where we went everyday to eat (too many fresh choices daily). The staff was awesome and accommodated us very well. Even we got there earlier they did not charge us extra to early check in. It is an European hotel, but not extremely small like usual. But be aware of the balcony there’s a step there I didnt see and twisted my foot. But just be aware. The rest was all great! Would stay there again. The restaurant next door was very good.
Stayed 1 night in Jun 2023
Response from RECEPTION on 18 July 2023
Thank you very much Sabrina for your feedback!!!Hope to see you again in our hotel for your next trip to Europe!!!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John and the kids.
It was a great place to stop for the weekend, two nights it was a shame we couldn't stop for the full three nights due to flight difficulties. There was a lift which helped my knees. The view from the balcony was excellent. The furniture wasn't new but we enjoyed that because most places we stay look like an Ikea showroom. We preferred this. The only thing we couldn't find or was missing was an electric kettle and we do enjoy a cup of tea in the morning and it doesn't taste the same if he did in the saucepan. If we came again we would definitely stop here.
Stayed 1 night in May 2023
Response from RECEPTION on 15 May 2023
Thanks for your feedback!!!It was a pleasure meet you and we hope to see you soon!!!(we will provide you a kettle next time, promise!)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from RECEPTION on 5 Apr 2023
Thanks for stay with us!!!

4/10 Poor

Lucy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from RECEPTION on 5 Apr 2023
Thanks for your feedback

4/10 Poor

Jessica

Disliked: Amenities
The wifi was nonexistent on the 2nd floor. Bed was too hard. Location is great though. Would not stay there again.
Stayed 6 nights in Feb 2023
Response from RECEPTION on 11 Mar 2023
The wifi is everywhere in the hotel.If in your floor did not work, you should tell this in the reception, maybe it needs just a reset. Bed was hard because the mattress is new, if you didn't like, we could change your room.

10/10 Excellent

Mohammed

8/10 Good

Alin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great Gothic center along with its history and mixed of culture, makes it ideal spot for travelers alike....
Response from RECEPTION on 5 Nov 2022
Thanks for stay with us and thanks for your feedback

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic budget hotel
This is simple, clean, basic hotel, in a good area for tourists; just off La Rambla. The area is ideal for exploring Barcelona. It very close to many attractions, the Metro, the waterfront, the Gothic area
Stayed 4 nights in Oct 2022
Response from RECEPTION on 29 Oct 2022
Thanks for choose our hotel

10/10 Excellent

yusuf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay and comfortable
Stayed 2 nights in Oct 2022
Response from RECEPTION on 29 Oct 2022
Thanks for staying with us and for your feedback!!!

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
Awful
The room was extremely small. The “view” if you can call it was an air shaft!! Bed was super hard! I m just shocked what some hotels rent out as a room.
Stayed 4 nights in Aug 2022
Response from RECEPTION on 18 Aug 2022
Single rooms are for 1 person, our rooms are big enough for 1 person. Single rooms have no view, nobody said that you had a balcony, that is in double/twin or triple rooms, single rooms has got a window and without a view. Bed is hard because the maitress is new. Sorry for you if your stay wasn't what you expeted, you're first guest that was shocked.

8/10 Good

Frederike

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Smack in the middle of the action. Perfect location. Good value, but very minimalistic
Stayed 3 nights in Jul 2022
Response from RECEPTION on 31 July 2022
Thanks for stay with us!!!

10/10 Excellent

Alejandro

Liked: Staff & service, amenities, property conditions & facilities
Great location, helpful staff
Stayed 2 nights in Jul 2022
Response from RECEPTION on 31 July 2022
Thanks for your feedback!!! It was a pleasure met you!!!

2/10 Terrible

JOSÉ LUIS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very poor place! We will never come back again and we will NEVER EVER recommend this hotel even though have a great location
Stayed 3 nights in Jul 2022
Response from RECEPTION on 31 July 2022
Can you get in touch with us and explain what was your problem exactly?

2/10 Terrible

Julianna

Stayed 1 night in Jul 2022

6/10 Okay

Ulises

Liked: Cleanliness, staff & service
Convenient hotel if you want to stay next to the Ramblas, but not very nice and the area is very crowded. I would opt to stay in another area or another property if your budget allows it, if not this is a nice option specially if you plan on going ot to the Ramblas a lot.
Stayed 2 nights in Jul 2022
Response from RECEPTION on 31 July 2022
We are in the very city center, it couldn't be quiet or not crowded, especially in summer

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Okay
You get what you pay for.
Stayed 3 nights in Apr 2022
Response from RECEPTION on 31 July 2022
Thanks for stay with us

8/10 Good

Gavin

Stayed 4 nights in Jun 2022
Response from RECEPTION on 21 June 2022
Thanks for stay with us!!! We appreciate your feed-back.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location for the price.
Stayed 3 nights in May 2022
Response from RECEPTION on 21 June 2022
Thanks for Your feed-back It was a pleasure meet you and hope to see you again in our hotel

8/10 Good

Stephen

Disliked: Room comfort
Earplugs Needed
You get what you pay for, and this was fine for a one-night stay. Not great, yet not bad. My biggest complaint was the outside noise of people walking in the streets was quite loud, so be sure to have earplugs.
Stayed 1 night in May 2022
Response from RECEPTION on 21 June 2022
Thanks for stay with us. Unfourtnatly it's out of our range the noise of the street, maybe it's because we are in the very city center, of course out of Barcelona it's more quiet. It was a plesure meet you and hope to see you again

10/10 Excellent

Angela

Stayed 1 night in May 2022

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel in the heart of the gothic quarter and the ramblas. Very courteous staff and very clean basic rooms.
Stayed 1 night in Nov 2021
Response from reception on 2 Dec 2021
Thanks for stay with us!!! We appreciate your feed-back. It was a pleasure meet you and hope to see you again in our hotel

8/10 Good

Marcelo

Travelled with family
Liked: Staff & service
Spain Trip
Front desk personal very helpful but the hotel does not offer any service including no wifi.
Stayed 3 nights in Nov 2021
Response from reception on 24 Nov 2021
Thanks for stay with us!!! We appreciate your feed-back, it’s very important for us to know the impressions of our guest, to give a better service. Every floor has got a different wi-fi router, you should search the name of yours. If you have any problems, the hotel staff is here to help you, just ask. It was a pleasure meet you and hope to see you again in our hotel.

6/10 Okay

Peter

Stayed 3 nights in Aug 2021
Response from reception on 1 Oct 2021
Muchas gracias por el comentario!!!

2/10 Terrible

Eslam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Stayed 1 night in Jul 2021
Response from reception on 1 Sept 2021
We appreciate your feedback, it will help us to give a better service. We are sorry that your stay at our hotel has not been as you wish, we will take note to sort out the problems you found. Anyway, we hope that you will choose us again the next time you will come to Barcelona.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from reception on 16 Oct 2020
Thanks for stay with us!!! We appreciate your feed-back, It was a pleasure meet you and hope to see you again in our hotel.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking location good size room
Stayed 4 nights in Feb 2020
Response from reception on 1 Mar 2020
Thank you very much for stay with us!!!

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 1 stay!
One of the very best 1* hotels. Great staff, clean hotel and location was fantastic. Would consider staying here again!
Stayed 1 night in Feb 2020
Response from RECEPTION on 1 Mar 2020
Thanks for stay with us!!! We appreciate your feed-back, it’s very important for us to know the impressions of our guest, to give a better service. It was a pleasure meet you and hope to see you again in our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
the rooms facing the street get all the noise from the rambla all night long, it never stops.
Stayed 1 night in Jan 2020
Response from reception on 3 Feb 2020
We have also rooms on the back side, which is more quiet.

10/10 Excellent

Leonardo, Netanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent location and value for the price. Basic, but clean and safe place for anyone on a budget. Even though the weather was cold the room was always warm through their central heating system. Room has TV, AC, heater, bathroom and closet. Small but comfy.
Stayed 7 nights in Dec 2019
Response from reception on 31 Dec 2019
Thanks for stay with us!!!

8/10 Good

Rakshanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from reception on 22 Dec 2019
Thanks for stay with us!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and great space. Clean and great service
Stayed 1 night in Nov 2019
Response from reception on 11 Nov 2019
Thanks for stay with us!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The location was close to restaurants, stores and the Picasso museum.
Stayed 1 night in Oct 2019
Response from Reception on 2 Nov 2019
Thanks for stay with us!!!

8/10 Good

Elaine, Sodus Pt, NY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, staff was extremely helpful. The elevator was very small. Luggage and 1 person but do able.
Stayed 2 nights in Sep 2019
Response from reception on 17 Oct 2019
Thanks for stay with us!!!

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019
Response from reception on 14 Oct 2019
Thanks for stay with us

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Very convenient hotel - friendly, helpful staff and close to Ramblas, Market, Gothic district. It was also nice to be able to get breakfast right next door!
Stayed 5 nights in Sep 2019
Response from reception on 6 Oct 2019
Thanks for stay with us!!! We appreciate your feed-back, it’s very important for us to know the impressions of our guest, to give a better service. It was a pleasure meet you and hope to see you again in our hotel.

10/10 Excellent

HI

Liked: Cleanliness, staff & service, amenities
Great, single room hostel. No frills, but it’s centrally located and has everything you need.
Stayed 1 night in Sep 2019
Response from reception on 7 Sept 2019
Thanks for stay with us!!! We appreciate your feed-back, it’s very important for us to know the impressions of our guest, to give a better service. It was a pleasure meet you and hope to see you again in our hotel.

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2019
Response from reception on 1 Sept 2019
Dear Sir, We appreciate your feedback, it will help us to give a better service if you can explain us the problem you found. Anyway, we hope that you will choose us again the next time you will come to Barcelona. Best regards

4/10 Poor

Lori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldnt recommend
Centrally located near the ramblas, which turned out to be a disappointment as well. Floor had dust bunnies all four days, so don't think it was vacuumed. To say this place is bare bones is an understatement. Way overpriced.
Stayed 4 nights in Jul 2019
Response from reception on 1 Sept 2019
Dear Sir, We appreciate your feedback, it will help us to give a better service. We are sorry that your stay at our hotel has not been as you wish, we will take note to sort out the problems you found. The thing that we are close to the ramblas usually is a good thing, maybe you don't like the downtown and you prefer to stay outside the city.