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"Ernie was excellent in recommending places to eat at. All the staff was very helpful. We had dinner the night of the 15th which was our anniversary and our waitress was so thoughtful (I wish I was better at names) she brought us out beignets with chocolate that had happy anniversary on it. "

"This is my third time to stay here. Love the staff. They are always helpful and welcoming. Within easy walking distance to all the things we like to do. Parking is easy. Car is quickly delivered when asked for. The welcome gifts was a nice treat. Will definitely be back. Malcom and the front desk and Devin who helped us to the room were standouts. "

"It was okay."

"Breakfast was wonderful every day we were their"

"great"

"Excellent "

"This property needs to be updated. I have never stayed at an Embassy Suites in the condition this hotel represented. The external aesthetics was very inviting, however, the rooms were beyond disappointing. Molded bathroom shower, floor, and unflattering furniture. I was initially given a room on the 6th floor then was moved to room (310). My family and I really enjoyed the breakfast and evening snacks/drinks. The front desk staff supervisor was amazing and very accommodating. "

"The staff were superb! The rooms AC worked well but the rooms themselves could have been a bit cleaner (lotsbof dust on the lamp shades) overall good experience."

"The Westin is the perfect place to stay! From the location in French Quarters to the comfort in the room, you will not be disappointed with what the Westin has to offer. I will say that the food options are limited and does not give a wide variety of choices, including the breakfast buffet (same food choices daily), but overall, if you want to be in the heart of French Quarters, this is an ideal location. Not to the mention, this hotel sits directly inside the mall- Canal Place- take the elevator down into Saks 5th Ave and other luxury shopping stores for your convenience. I will definitely consider staying at The Westin again while visiting New Orleans. "