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Hyatt House New Orleans/Downtown

Photo gallery for Hyatt House New Orleans/Downtown

Featured image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Overview of Hyatt House New Orleans/Downtown

Hyatt House New Orleans/Downtown

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
1250 Poydras St, New Orleans, LA, 70113

Explore the area

  • Popular LocationMercedes-Benz Superdome3 min walk
  • Popular LocationCanal Street8 min walk
  • Popular LocationHarrah's New Orleans Casino16 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighbourhood, Hyatt House New Orleans/Downtown is in the city centre and near a train station. Bourbon Street and Cafe Du Monde are notable landmarks, and travellers looking to shop may want to visit Canal Street and Royal Street. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center.

What's nearby

  • Mercedes-Benz Superdome - 3 min walk
  • Smoothie King Center - 8 min walk
  • Canal Street - 8 min walk
  • Henry Clay Statue - 9 min walk
  • Harrah's New Orleans Casino - 16 min walk

Getting around

  • New Orleans Union Passenger Terminal - 9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • H Bar — 1 min walk
  • Walk Ons - 3 min walk
  • Borgne - 3 min walk
  • Johnny Sanchez - 3 min walk
  • Willa Jean - 6 min walk

About this property

Hyatt House New Orleans/Downtown

3.5-star New Orleans hotel in New Orleans Central Business District, walk to Mercedes-Benz Superdome
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free self-service breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 194 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and flat-screen TVs with satellite channels. Guests will also find room service, coffee makers and down duvets.
Hyatt House New Orleans/Downtown offers 194 forms of air-conditioned accommodation with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free self-service breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (686 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 655 out of 973 reviews
5 - Excellent 67%
Rating 4 - Good. 224 out of 973 reviews
4 - Good 23%
Rating 3 - Okay. 59 out of 973 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 973 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 973 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The pool was only open on the weekends. Wasn’t aware of that when I booked through the week. Rooms were only cleaned at check out. No bars open in hotel didn’t always receive breakfast for some reason. Not happy at all. This things need to be listed on website when booking. Pool open Friday-Sunday no Buffett breakfast they bring it to you in a brown bag between 7-9 if you’re lucky.
Stayed 4 nights in Jul 2021

3/5 Okay

I wasn't able to stay there because the train was over five hours late.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, amenities
We got to our hotel and electricity had been out for almost 24 hours. We were never notified and the hotel was on lock down. We couldn’t check in and no one could come out. Everything was closed in the hotel as well. Restaurants and pools. We are waiting on a refund from Expedia bc we checked out a day early and came home.
Stayed 3 nights in Jul 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
THE FACT THAT U DON'T TELL THE PEOPLE ABOUT THE DEPOSIT. AND I STILL HAVEN'T GOT MY DEPOSIT BACK YET.
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good surroundings
Stayed 3 nights in Jul 2021