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St. James Hotel

Photo gallery for St. James Hotel

Featured image
Outdoor pool
Pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of St. James Hotel

VIP Access

St. James Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
330 Magazine St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino3 min walk
  • Popular LocationMercedes-Benz Superdome15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

About this area

New Orleans

St. James Hotel is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the city centre and near the boardwalk. Decatur Street and Bourbon Street are local landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Looking to enjoy an event or a game while in town? See what's happening at Smoothie King Center or Mercedes-Benz Superdome. Spend some time exploring the area's activities, including outlet shopping and golfing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 3 min walk
  • Henry Clay Statue - 5 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Mercedes-Benz Superdome - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • Chophouse New Orleans — 1 min walk
  • Restaurant August - 2 min walk
  • Mother's Restaurant - 2 min walk
  • Commerce - 3 min walk
  • The Swizzle Stick Bar - 3 min walk

About this property

St. James Hotel

Historic New Orleans hotel in New Orleans Central Business District with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include a meeting room, concierge services and a 24-hour front desk. All 84 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and microwaves. In-room free WiFi and coffee makers are standard, as are LED TVs with digital channels.
St. James Hotel offers 84 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 39.90 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per accommodation, per stay
Dogs and cats welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 3.45 per accommodation, per night.
  • Service fee: USD 4.65 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 39.90 per night (in/out privileges)
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover and Diners Club; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans
St. James Hotel Hotel
St. James Hotel New Orleans
St. James Hotel Hotel New Orleans
St. James Hotel Ascend Hotel Collection
St. James Hotel an Ascend Hotel Collection Member
St. James Hotel New Orleans Downtown (French Quarter Area)

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 423 out of 976 reviews
5 - Excellent 43%
Rating 4 - Good. 301 out of 976 reviews
4 - Good 31%
Rating 3 - Okay. 120 out of 976 reviews
3 - Okay 12%
Rating 2 - Poor. 81 out of 976 reviews
2 - Poor 8%
Rating 1 - Terrible. 51 out of 976 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the vintage vibe
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I liked that it was not noisy, the bed was very comfortable, we had a microwave and refrigerator which was very convenient. It would have been nice if they would check under the bed, found an empty bottle, and maybe really sweep due to finding another person hair, and outside maybe clean the patio furniture. However, the hotel staff were very very kind.
Stayed 7 nights in Aug 2021

4/5 Good

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and good value for the location. It has a beautiful lobby area and classy-European feel to it. I was disappointed that the parking was NOT included as advertised on Expedia, which was one of the reasons why I chose this hotel. I had to find a parking garage and walk, fortunately there are a lot of choices within easy walking distance, but it was still the principle of the fact that I had to find and pay for parking that really annoyed me, or used their paid valet service. Regardless, I would stay there again because it was clean, and very convenient to excellent restaurants and nearby attractions, which is what I was looking for.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with partner
Disliked: Property conditions & facilities
For the most part the staff was friendly. There was one clerk that was a little abrasive but the rest of the staff seemed very nice. The first night we had no cold water, when I told the young man at the desk he basically said there was nothing he could do and that all the rooms were full. Thankfully another staff member (manager or maintenance manager maybe) was walking by and heard this. He stopped what he was doing to find us another room so we could shower. The new room did not have a functioning toilet (did not flush, was backed up). I called before we went out and when we got back it was still not working. This was the entire day. I called the desk on night shift and told them I really needed a bathroom and the night shift attendant was there immediately. He fixed the issue and scheduled a follow up visit to be done by maintenance. So outside of a couple issues, the staff was nice except for one desk clerk, who you will recognize within one second if you go there after reading this review, and the rooms were clean. Nothing special here, sorry. We had friends in other hotels that were much nicer for similar pricing and everything worked.
Stayed 2 nights in Aug 2021