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InterContinental New Orleans, an IHG Hotel

Photo gallery for InterContinental New Orleans, an IHG Hotel

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, down duvets, minibar

Overview of InterContinental New Orleans, an IHG Hotel

InterContinental New Orleans, an IHG Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
444 Saint Charles Ave, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationMercedes-Benz Superdome13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

InterContinental New Orleans, an IHG Hotel is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the city centre and near a train station. Royal Street and Canal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jean Lafitte National Historic Park and Preserve and Lafayette Square. Looking to enjoy an event or a game while in town? See what's happening at Smoothie King Center or Mercedes-Benz Superdome. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Henry Clay Statue - 3 min walk
  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 12 min walk
  • Mercedes-Benz Superdome - 13 min walk

Getting around

  • New Orleans Union Passenger Terminal - 15 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Commerce - 3 min walk
  • Herbsaint - 4 min walk
  • Marcello's Restaurant & Wine Bar - 4 min walk
  • Red Gravy - 5 min walk
  • Bon Ton Cafe - 5 min walk

About this property

InterContinental New Orleans, an IHG Hotel

4-star New Orleans hotel in New Orleans Central Business District with rooftop terrace
A snack bar/deli, a rooftop terrace and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. All 484 rooms offer comforts such as Egyptian cotton sheets and down comforters, plus in-room free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee makers.
InterContinental New Orleans, an IHG Hotel offers 484 forms of accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 47.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 24-hour room service

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (32487 square feet of space)
  • Meeting rooms 19

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150, per accommodation, per stay, plus a one-off cleaning fee of USD 100 and a deposit of USD 150 per stay
Dogs welcome
2 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 47.00 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental
InterContinental New Orleans
InterContinental New Orleans, an IHG Hotel Hotel
InterContinental New Orleans, an IHG Hotel New Orleans
InterContinental New Orleans, an IHG Hotel Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 734 out of 1260 reviews
5 - Excellent 58%
Rating 4 - Good. 325 out of 1260 reviews
4 - Good 26%
Rating 3 - Okay. 115 out of 1260 reviews
3 - Okay 9%
Rating 2 - Poor. 46 out of 1260 reviews
2 - Poor 4%
Rating 1 - Terrible. 40 out of 1260 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

My complaint has little to do with Expedia. The hotel cancelled my reservation 9/10. Expedia didn’t feel the need to let me know until 11 pm the night before I left. And had sent an email 2 days earlier that all was good. Will not use Expedia again. Sadly disappointed
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day before the stay I received updated Covid regulations regarding our stay in New Orleans. Upon arrival those regulations were different and we were not informed until we checked in that we would need to show proof of vaccination at every restaurant and bar in New Orleans. If we hadn’t of been prepared already to show our vaccination cards we would have had a horrible trip.
Stayed 5 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel. Pretty good location.Because of COVID no daily room service.
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very kind and helpful. Great facilities. Some amenities like microwave and fridge weren’t available. The continental breakfast could have been better.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the views and the way the hotel looked inside. Very clean! Loved the amenities. The woman at the front was very understanding and helped us with our stay and parking. Overall, would book again.
Stayed 2 nights in Aug 2021