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Sheraton New Orleans Hotel

Hotel Class
4 out of 5
Photo gallery

Reviews

4/5 Good
2,569 reviews
"My family and I felt the Sheraton was in a great location. It was easy to walk t..."

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Harrah's New Orleans Casino
    4 min walk
  • Popular Location
    Audubon Aquarium of the Americas
    7 min walk
  • Restaurant
    Creole House Restaurant & Oyster Bar
    1 min walk
  • Restaurant
    Palace Cafe
    1 min walk
  • Airport
    New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Traditional Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Traditional Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, 2 Double Beds

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access

    Room Amenities

    • Sleeps 4
    More details
  • Executive Suite, 1 King Bed with Sofa bed

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

New Orleans

Located in New Orleans's Central Business District neighbourhood, Sheraton New Orleans Hotel is in the city centre and next to a golf course. National World War II Museum and Mardi Gras World are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Bourbon Street - 3 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Saenger Theatre - 8 min walk
  • Jackson Square - 10 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • Roux Bistro — 1 min walk
  • Pelican Bar — 1 min walk
  • Creole House Restaurant & Oyster Bar - 1 min walk
  • Palace Cafe - 1 min walk
  • Fogo de Chão Brazilian Steakhouse - 1 min walk

About this property

Sheraton New Orleans Hotel

4-star New Orleans hotel in Central Business District, walk to Canal Street
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 1110 rooms offer comforts such as pillowtop beds and premium bedding, plus wireless Internet access (surcharge) and LCD TVs with cable channels. Guests will also find wired Internet (surcharge), room service (during limited hours) and coffee/tea makers.
Sheraton New Orleans Hotel offers 1110 forms of accommodation with a safe and complimentary bottles of water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer.
This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 46 per night
Electric car charging station
Parking height restrictions apply
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
18 holes of golf
Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
Spanish
Vietnamese

Business services

37 meeting rooms
Business centre
Computer station
Conference space (105041 square feet)

Outdoors

Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Climate control (heating)
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

32-inch LCD TV
TV channels
pay films
premium channels

Food and drink

Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay.
  • Dogs only
  • 1 per room (up to 40 lb/18 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

Property is also known as

  • Sheraton New Orleans Hotel
  • Sheraton New Orleans
4.2

Very Good

5 - Excellent
1,192
4 - Good
921
3 - Okay
281
2 - Mediocre
103
1 - Poor
72
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I felt the Sheraton was in a great location. It was easy to walk to a lot of the things we wanted to see in the French Quarter. The staff was wonderful and the main lobby, public restrooms, public areas were all very nice. The only thing we weren’t impressed by were the dirty carpeting in our room (2804) and the hallway of our floor (28). It really need a deep carpet cleaning. Otherwise, we had a great stay.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service is great location is great And valet parking is great and is a great place nice hotel

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec. 2019

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Security after a certain time...hotel smelled beautiful. Location is in the heart of Canal street... walking distance from where needed to go

Stayed 2 nights in Jan. 2020

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