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New Orleans Marriott

Photo gallery for New Orleans Marriott

Featured image
Outdoor pool, pool loungers
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
55-inch flat-screen TV with cable channels, TV, Netflix

Overview of New Orleans Marriott

New Orleans Marriott

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
555 Canal St, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino4 min walk
  • Popular LocationAudubon Aquarium of the Americas6 min walk
  • Popular LocationMercedes-Benz Superdome18 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

New Orleans Marriott is located in French Quarter, a neighbourhood in New Orleans, and is in the city centre. Jackson Square and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at City Park and Audubon Park. Looking to enjoy an event or a match while in town? See what's going on at Mercedes-Benz Superdome. Waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Harrah's New Orleans Casino - 4 min walk
  • Audubon Aquarium of the Americas - 6 min walk
  • Henry Clay Statue - 7 min walk
  • Jackson Square - 9 min walk
  • Mercedes-Benz Superdome - 18 min walk

Getting around

  • New Orleans Union Passenger Terminal - 2 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • Huck Finn's Cafe - 2 min walk
  • The Ruby Slipper Cafe - 2 min walk
  • Olivier's Creole Restaurant - 3 min walk
  • Commerce - 3 min walk
  • Criollo Restaurant - 4 min walk

About this property

New Orleans Marriott

4-star New Orleans hotel in French Quarter, near Canal Street
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. All 1333 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and coffee makers. WiFi and Netflix are standard, as are flat-screen TVs with cable channels.
New Orleans Marriott offers 1333 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch Flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower, designer toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50.72 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–noon on weekends: USD 24.00 per person
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (86849 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1061 out of 1930 reviews
5 - Excellent 55%
Rating 4 - Good. 550 out of 1930 reviews
4 - Good 28%
Rating 3 - Okay. 191 out of 1930 reviews
3 - Okay 10%
Rating 2 - Poor. 78 out of 1930 reviews
2 - Poor 4%
Rating 1 - Terrible. 50 out of 1930 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did have a great experience with all staff. They were very friendly. Check-in and parking was very confusing as we had 3 vehicles. Rooms were very small and bathrooms need to be updated and larger. For the price and the non-cancellation, I will definitely choose somewhere else to stay when in NO. Also breakfast should be included with the price so high!!
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My experience with the Marriott of New Orleans was absolutely amazing. I was greeted by the nicest doormen I’ve ever met. The inside of the lobby was clean and beautiful. The front desk receptionist was such a sweetheart. The housekeeping staff was nothing short of amazing and very attentive. Thank you for this wonderful experience.
Stayed 3 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room we recieved had many issues. No outlets in the bathroom worked.. water in the shower would not get hot on the first night. Fire alarm battery low and was making noises all night. Not worth what we paid!
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting! Crusty carpets, bugs, dirty, towel bars broken. Just disgusting.
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable lobby/bar, bed was extremely relaxing for sleep. Short-staffed like most establishments, cleaning of room delayed.
Stayed 4 nights in Oct 2021