Apartments in Balmoral Ridge

"The room was great the only problem was there was take away cups to drink out of"

"Great welcome & very helpful on reception"

"8pm close for room service. Not good for business travel arriving late, not much else around as options, rooms just ok"

"The room was poorly furnished, there were no dining or coffee tables. only uncomfortable metal stools at the kitchen bench, no where to put your phone/laptop or coffee while watching TV. The TV was in an odd position so you had to sit sideways on the couch. The internet was terrible."

"We found roaches and blood stained sheets! The beds are very uncomfortable! The property needs updating! The best part is the breakfast! They are delicious and the staff welcoming us were amazing. Sometimes, the service was iffy - not even water was given to us ;-(. Roos and wild birds were around the area so if you want that vibe, it’s a good place! But it’s not the resort/spa we were used too! "

"I had a friend stay from Sydney so when looking through where to spend my.money & as swam in pool there so booked Check in was fine. ROOM WAS OLD TIRED & AT $205 a night.RIPPED OFF OVER CHARGED ETC. RIDICULOUSLY DISSSPOINTED "

"Great staff, weekly housekeeping, excellant location, great view of the ocean and pool. Comfotable bed and pillows. Lots of hot water. Air conditioning works well but you have to turn it off to sit on balcony as the unit blows hot air. The grounds with lagoon are spectacular. Efficient bus service in front of hotel. Safe area with lots of footpaths and restaurants. Laid back surfer vibe. Had 2 days of heavy rain and found bugs in our room. They offered a new room or spraying. Spraying worked. Kitchen fixtures a little outdated but functional. Patio furniture needs replacing and this is on their project list. There were issues with one elevator and the elevators were hot. Loved our 3 week stay. "

"Everything was fantastic great location "

"Breakfast was great. Parking across the Rd was a pain, next time I would prefer to park in hotel parking, but none available. "