We didn't receive a text until just before 2pm, when the email received the night before said we'd receive it in the morning.
Someone was in our car space when we arrived.
One of the chairs at the table was stained and the legs loose.
The apartment wasn't what we expected, as it was ground floor like a motel and located behind a pub! We could hear all the noise out the front, including an employee of the pub using a gurney to clean things at 7:30am. I was hosting a zoom meeting and had people walking past and lots of noise.
The bedding wasn't sufficient, just a thin covering like a blanket, with no extra bedding available. We were cold and can't sleep with a heater on.
The "rain shower" was impossible to use because we didn't want to get our hair wet.
It was clean and nice to look at, but not what we expected for the money we paid. Especially seeing as though Ballarat prices are cheaper than Melbourne. And to top it off, a sign on the wall told us we had to clean our dishes or we'd be charged a cleaning fee! Not happy!
Just a fancy ground-floor motel behind a pub. Not worth the money and left disappointed.