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"Front desk customer service was outstanding! "

"We loved staying one night in Malmasion. The rooms are super updated with all conveniences. We loved the area it is located in and the decorating is interesting and beautiful. I only wish we could have stayed longer. "

"Home from home for me, as I work in Milton Keynes, but always stay here for the service, the pool, the restaurant and the free parking. "

"I enjoyed the stat"

"Clean and responsive staff"

"Clean room , great staff, good breakfast, Good location for Bicester Village."

"Good service. Clean room on arrival but no effort to clean during stay. Just clean towels left. Dinner good but limited menu. Breakfast excellent. Lots of choice and good quality. Didnt like coffee in flask. It became bitter over time. On arrival there was a beautiful birthday cake for my partner"

"Smart, comfortable room. Lovely lighting choices, black out curtains. Main bed & sofa bed, very comfortable. Smelt very clean. Tea and other choices of drink, including biscuits. We could adjust heating of the room to our liking. Lovely spa facilities to make use of including pool, jacuzzi, steam & sauna room. Dinner and breakfast options fabulous. Tasty and well presented. Loads of parking in the grounds of the hotel. Wasnt aware of parking charge of £25 for one night, until after I booked."

"This was the third hotel we stayed at in Oxford, and it was by far the best. From the moment we arrived, with a clearly marked parking space ready for us, the service was attentive and helpful throughout our brief stay. The interior décor blends classic elegance with modern touches, including some beautiful contemporary paintings. Our room had a wonderfully comfortable bed, a well-equipped bathroom, and a breathtaking view over the High Street and the University Church of St Mary the Virgin. If it weren’t for the modern traffic below, it would have felt like stepping back in time. While it was windy and dark outside, the hotel’s warm, peaceful atmosphere made us feel instantly relaxed. Breakfast in The Quad Restaurant was excellent – a perfect way to start the day. A truly great hotel that we would be happy to return to. "