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"Tired rooms, awkward bathrooms, noisy lifts, lumpy beds and scratchy sheets. More like a glorified budget hotel with close proximity to Sydney International Airport"

"Overall, a top quality property."

"We had a lovely stay. The staff members were friendly and efficient, the room was clean and spacious, the bed was super comfy, and the location of the hotel is superb. Will definitely stay again!"

"Hotel is rught next to the main train station giving you great access to the city. Rooms were well kepted and clean. Had all the bathroom amenities and also a kettle providing tea and coffee. Great choose of options available at breakfast. "

"The staff are very helpful specially the one who clean our room."

"Room was clean bed was super comfy. Pool, steam room and sauna great. Plenty of towels available."

"Nice if some breakfast items change daily so it won't be so boring for customers who stay for several days."

"Whilst room and bed was fine and had obviously had a refurbish. The bathroom was terrible . The shower recess had mould to the tiled area and some black mould at floor corners. The hand basin had been broken and roughly repaired with silicone There was rust at both sides of bathroom door at floor level and rust stains to tiles. The area under the hand basin had buildup of soap and scum where tiles met the floor for approx 1.5 metres. All in all disappointing and not up to the standard of other Novatel Hotels we have stayed at."

"Excellent the breakfast is fantastic!!!!"