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Reviews of The Hotel Britomart

5 out of 5
The Hotel Britomart
29 Galway Street, Auckland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 206 out of 257 reviews" "
Rating 8 - Good. 32 out of 257 reviews" "
Rating 6 - Okay. 7 out of 257 reviews" "
Rating 4 - Poor. 7 out of 257 reviews" "
Rating 2 - Terrible. 5 out of 257 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and friendly staff
Stayed 2 nights in Apr 2024
Response from Ciaran Molloy on 22 Apr 2024
Kia ora Andrew,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience, and I am delighted to read that it was a memorable one for all the right reasons. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Britomart is very hip and super well located. Rooms are all tiny unless you get one of the very high end suites but that s down to the location so depends on how long you will spend in your room! Staff are lovely and super helpful.
Stayed 4 nights in Mar 2024
Response from Ciaran Molloy on 10 Apr 2024
Kia ora Sarah,Thank you for taking the time to review your stay with us at The Hotel Britomart.I appreciate your comment in relation to the room size and I apologise that this was not to your expectations. I'm delighted to read that you overall you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer.We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of our favorites from our trip. The staff was incredibly kind, welcoming and helpful, and overall made the stay even better. While the room we stayed in was small, it was so efficiently designed we didn't even notice. Beautiful, clean, and the location is the best. Walkable to everything we wanted to do, and lots of great restaurants right around the corner. Highly recommend!
Stayed 2 nights in Mar 2024
Response from Ciaran Molloy on 2 Apr 2024
Kia ora Janice,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience, and I am delighted to read that it was a memorable one for all the right reasons.May I just saw Wow, thank you so much for your kind words about our team. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding design and room layout. Staff were incredible.
Stayed 1 night in Mar 2024
Response from Ciaran Molloy on 2 Apr 2024
Kia ora Guy,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer and are incredibly lucky to have the team members that we do. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Mar 2024
Response from Ciaran Molloy on 28 Mar 2024
Kia ora Kenneth,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Britomart is the perfect example of eco without compromising on style. Hotel Britomart has such a warm, inviting and calming effect as soon as you walk in and the staff cater to you every need. Including bringing an umbrella out to you when you are at the restaurant nearby and unexpectedly find yourself caught in the rain. Wonderful experience! My second time staying here and I look forward to the next. Dr N. Malkov
Stayed 4 nights in Mar 2024
Response from Ciaran Molloy on 28 Mar 2024
Kia ora Dr Malkov,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff we encountered were friendly, helpful, and efficient. The property is stylish, clean, and in a great location.
Stayed 1 night in Mar 2024
Response from Ciaran Molloy on 20 Mar 2024
Kia ora Karen,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience, and I am delighted to read that it was a memorable one for all the right reasons. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property, seemed brand new. The design of the room was tasteful and the corner room had windows all around providing beautiful views. The staff was super friendly and they accommodated us checking in earlier.
Stayed 1 night in Mar 2024
Response from Ciaran Molloy on 17 Mar 2024
Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.It always lovely to see that our team were able to be so accommodating during your time with us.We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Feb 2024
Response from Ciaran Molloy on 10 Mar 2024
Kia ora Kenneth,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

cushla

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, nice and quiet for a central city location. Staff very welcoming.
Stayed 1 night in Mar 2024
Response from Ciaran Molloy on 3 Mar 2024
Kia ora Cushla,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience, and I am delighted to read that it was a memorable one for all the right reasons. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
booking again now
Stayed 2 nights in Feb 2024
Response from Ciaran Molloy on 28 Feb 2024
Kia ora Rebecca,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing hosting you again as you are booking again now. Ngā mihi nui, Ciaran Molloy Operations Manager

8/10 Good

Duane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern, clean and eco friendly. However they don’t offer tissues, toilet paper is rationed. One day I actually ran out, and there don’t leave spares. No bottled water unless you purchase from the minibar. Bed was very uncomfortable - Sandy on both sides
Stayed 4 nights in Feb 2024
Response from Ciaran Molloy on 28 Feb 2024
Kia ora Denise,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to complete our guest satisfaction survey. I would like to thank you for your open and honest feedback in relation to your stay. We take pride in offering a high level of accommodation, facilities and personal service and I am sorry to hear that on this occasion we did not meet all your expectations.Please note next to the vanity in the bathroom area the are 2 sets of draws that run perpendicular to the wall. these house extra toilet, paper, tissues and other amenities such as a sowing kit. I do apologise that you found our bed uncomfortable and I will be having a look personally into your room as we often get many compliments about our beds which are made right here in New Zealand by Sleepyhead. I sincerely hope we will have the opportunity of welcoming you back to The Hotel Britomart in the future, where we are able to extend to you the high level of service we strive to offer all of our guests. Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Masami, Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful room
Stayed 1 night in Feb 2024
Response from Ciaran Molloy on 13 Feb 2024
Kia ora Masami,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Roger

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and hotel was really nice and in the best location. Only down side would be me and my daughter are vegetarian and the restaurant menu had nothing on it that we could eat so had to eat elsewhere.
Stayed 2 nights in Feb 2024
Response from Ciaran Molloy on 13 Feb 2024
Kia ora Roger,Thank you for taking the time to review your stay with us at The Hotel Britomart, it is always such a delight to read that we have exceeded guest expectations.I do apologise that you did not find the items in kingi suitable towards your dietary requirements. Please note we do have a few selections for our vegetarian guests such as Sheeps ricotta gnocchi, Heirloom tomatoes, plum, fig leaf just to name a few items. We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Douglas, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and staff.
Stayed 1 night in Jan 2024
Response from Ciaran Molloy on 7 Feb 2024
Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff are amazing, check in very quick and easy, room are very clean
Stayed 1 night in Feb 2024
Response from Ciaran Molloy on 7 Feb 2024
Kia ora DeanThank you for taking the time to review your stay with us at The Hotel Britomart, it is always such a delight to read that we have exceeded guest expectations.We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant. Thank you for your many compliments, we are delighted to read that you had an enjoyable experience throughout your entire journey.We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

sallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora Sallie,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ciaran Molloy on 20 Mar 2024
Kia ora Neil,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

8/10 Good

Gall, Calabasas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great stuff There is no vent or window in the bathroom which was very weird and inconvenient
Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora GallThank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.I apologise you did not like our bathroom layout and this feedback will be passed on going forward.We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.Ngā mihi nui, Ciaran Molloy Operations ManagerNgā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

8/10 Good

Matthew Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a surprise. I have stayed in Auckland many times and this was a great discovery. The hotel is beautifully curated, wonderful use of materials and very upscale with a high level of sophistication and sustainability. The whole Britomart area is exceptional with highly activated outdoor spaces and fun shopping and dining. Cool. Highly recommend if you prefer something out of the ordinary that is both authentic to New Zealand and thoughtfully unique. Very welcoming.
Response from Ciaran Molloy on 18 Jan 2024
Kia ora Andrea,Thank you for taking the time to review your stay with us at The Hotel Britomart. We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons. Thank you for your compliments regarding sustainability and staff, we are proud to be New Zealand's first and only 5 Green Star rated hotel, with an excellent team.We look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024
Response from Ciaran Molloy on 18 Jan 2024
Kia ora Timothy,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Bart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very cool fusion of new eco friendly design with old brick and wood beams from original building. Restaurant downstairs and next door really nice. If there is any drawback the rooms are very small but perhaps that’s the norm in New Zealand it was our first stop. Regardless, one of the better hotels we have stayed in and located close to marina and shopping areas. Staff was helpful and friendly too.
Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 15 Jan 2024
Kia ora Bart,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. Careful consideration went into the design and procurement of our hotel, our rooms serve to be functional and provide guests with a luxury lodge feel.We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Ibrahim, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very helpful staff, nice restaurants and bar and wonderful neighborhood, complete package for a trendy hotel. Will be back soon
Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 14 Jan 2024
Kia ora Ibrahim,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart "very soon".Ngā mihi nui, Ciaran Molloy Guest Relations Manager

6/10 Okay

Matthew, Chevy Chase

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I got a free bottle of REALLY bad wine for being a member. I would rather have gotten nothing.
Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 14 Jan 2024
Kia ora Matthew,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay with us.We take pride in offering a high level of accommodation, facilities and personal service and I am sorry to hear that on this occasion we did not meet all your expectations.Please accept my apologies that you did not enjoy our Stoneburn wine which is a treasured favourite of ours and guests alike on most occasions.I would like to thank you again for your open and honest feedback in relation to your stay. All guest feedback is appreciated and wherever possible, changes are made to our hotel operations.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

8/10 Good

Nancy B

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Something Missing
We had 2 rooms. 1 room had a luggage rack, the other room did not have a luggage rack. The rooms were identical. Small rooms so I really needed a luggage rack.
Stayed 1 night in Jan 2024
Response from Ciaran Molloy on 12 Jan 2024
Kia ora Nancy, Thank you for taking the time to leave feedback on your stay with us, I appreciate your comment in relation to the room size and I apologise that this was not to your expectations. Careful consideration went into the design and procurement of our hotel, our rooms serve to be functional and provide guests with a luxury lodge feel, all while being based in the heart of our Britomart neighbourhood where guests have access to 65+ luxury shopping and hospitality outlets.Please accept my apologies that your room did not have a luggage rack. this is most certainly a misstep on our behalf and I will be passing your feedback onto our team. We look forward to hosting you at The Hotel Britomart again soon. Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Stefan

Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 12 Jan 2024
Kia ora Stefan,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Kirk

Stayed 2 nights in Jan 2024
Response from Ciaran Molloy on 1 Feb 2024
Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

10/10 Excellent

Nicholas, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you enter the Hotel Britomart it’s a great experience. The staff greet you warmly in their olive green linen jackets and check-in is a seamless experience. The staff are well versed in the local area and its amenities and are the biggest selling point for this property. The deluxe rooms are well appointed. The hand written welcome card and complimentary bottle of Pinot Noir were lovely touches. The location is exceptional especially with ferry terminals nearby - perfect for a Waiheke getaway the next morning. A great experience 11/10
Stayed 1 night in Dec 2023
Response from Ciaran Molloy on 2 Jan 2024
Kia ora Nicholas,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us.We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Oonagh

Stayed 2 nights in Dec 2023
Response from Ciaran Molloy on 2 Jan 2024
Kia ora Oonagh,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
The most incredible stay in the most incredible hotel! We were in Auckland to visit the kids before the holidays. After busy days of sight seeing and evenings spent enjoying family festivities, it was awesome to have such a comfortable retreat to relax and rejuvenate. We thoroughly enjoyed the special touches and appreciated the Britomart Hotel’s commitment to sustainability that make it such a gem. The Kingi restaurant was truly an experience. Highly recommend!
Stayed 12 nights in Dec 2023
Response from Ciaran Molloy on 19 Dec 2023
Kia ora LindaThank you for taking the time to review your stay with us at The Hotel Britomart. We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons whilst enjoying extra time with your family. Thank you for your compliments regarding sustainability. It always great to host guests such as yourself who understand how important a commitment to the environment is. We are proud to be New Zealand's first and only 5 Green Star rated hotel, with an excellent team.We look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Brock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility and great staff
Stayed 2 nights in Dec 2023
Response from Ciaran Molloy on 19 Dec 2023
Kia ora Brock,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience, and I am delighted to read that it was a memorable one for all the right reasons. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ciaran Molloy on 19 Dec 2023
Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2023
Response from Ciaran Molloy on 2 Jan 2024
Kia ora Elizabeth,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ciaran Molloy on 19 Dec 2023
Kia ora JaneThank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

OHYOON

Stayed 1 night in Dec 2023
Response from Ciaran Molloy on 2 Jan 2024
Kia ora Ohyoon,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel , such lovely and attentive service . Thank you
Stayed 2 nights in Nov 2023
Response from Ciaran Molloy on 6 Dec 2023
Kia ora Anonymous,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Auckland - for business I love this hotel, it's clean, quiet, fresh and new which makes it super relaxing after a busy day in the office. 10/10
Stayed 4 nights in Nov 2023
Response from Ciaran Molloy on 27 Nov 2023
Kia ora Rebecca,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great harbor side location, upscale cool property, friendly helpful staff, comfortable beds, plenty of plugs in room, nice large shower. Restaurants and shopping a short walk away.
Stayed 2 nights in Nov 2023
Response from Ciaran Molloy on 27 Nov 2023
Kia ora Ben,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ciaran Molloy on 27 Nov 2023
Kia ora Donna,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I, enjoy the hotel, restaurants was good, room is very clean and comfortable bed. Love to come back here again
Stayed 3 nights in Nov 2023
Response from Ciaran Molloy on 8 Nov 2023
Kia ora Isaac,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Vladas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ciaran Molloy on 8 Nov 2023
Kia ora Vladas,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Ciaran Molloy on 27 Nov 2023
Kia ora Kevin,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location. Big shout out to the housekeeper on level 3. Super friendly, super efficient. Have never struck a housekeeper so happy and offering exceptional service.
Stayed 2 nights in Oct 2023
Response from Ciaran Molloy on 31 Oct 2023
Kia ora Melanie,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. Its such a delight to know that you had such a wonderful encounter with a member of our housekeeping team. They are truly the incredible back bone of our hotel and go above and beyond every single day to ensure our guests love their stay with us.We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Style and Luxury in The Britomart
Great experience at the Britomart. Chichi hotel, beautifully designed, new, spotless and great bar and restaurant. Staff were so gracious and couldn't do enough for you. Location is fabulous- right in the middle of everything and easy access to the ferries.
Stayed 3 nights in Oct 2023
Response from Ciaran Molloy on 31 Oct 2023
Kia ora Samantha,Thank you for taking the time to review your stay with us at The Hotel Britomart. We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons. Thank you for your compliments regarding location, our restaurant and bar kingi and staff, we are proud to be New Zealand's first and only 5 Green Star rated hotel, with an excellent team.We look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager