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"From start to finish, all was good. Check-in, room and cleanliness. Getting to the hotel is not for the faint-hearted, especially from the M5, some very narrow roads to navigate."

"Room was immaculate, staff polite and helpful, breakfast was great. Feee / safe parking which is always a bonus "

"Room was clean and a nice size. "

"Cleanliness was tops. Distance to Heathrow and ease of shuttle to the airport were great, but we expected it to be free. When we called to book, and ask about a shuttle, we found out it was available, but no one mentioned a per person fee....we had spent all our pounds so we wouldn't take any home to the states, and the driver didn't have change for a 20pound note, so we had to use a debit card. Minor annoyance, but..."

"Perfect as always, even given a quiet room as we had an early flight "

"Very nice "

"The reception staff were so lovely and welcoming and the room was spotless"

"Breakfast was perfect … "

"The place and the room was excellent and the all the staff were so friendly and very helpful."