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"Nice hotel nice staff"

"Great lake view. Very helpful staff. Superb location near Villa Carlotta and the mid-lake pier. The food at the restaurant was excellent.The only down-side was that on checking out at 6 am we had to use the emergency exit."

"It is located near airport and staff is all kind:) Also breakfast is gorgeous! "

"The location, accommodations, breakfast and staff were wonderful!"

"Relaxing stay. Yummy breakfast "

"Exceptional overall with accommodations and staff. Exceeding expectations for room, breakfast, dinner. Wonderful and very professional staff. Excellent food and views. "

"This is a first rate luxury hotel right on Lake Lugano with an excellent staff and lovely accommodations. Wouldn’t change in thing. "

"The hotel was perfect distance from airport. The hotel was clean and the food was wonderful "

"I stayed last weekend for the second time in this hotel, overall the hotel facility is very good. However the only thing was the air condition which we could not adjust, was to cold inside the room, we asked at the reception to adjust, we were told to open the windows because they are not able to do that. The first time we stayed was in the winter time and was too hot in the room, the reception told us again to open the windows. :) for this reason we will not choose to stay anymore in that...

"Beautiful hotel, well kept, tremendous service, convenient location to shopping, food, train, ferry and delicious breakfast included in daily rate. "

"Good hotel, very welcoming, on-site restaurant is great in the evening as there is really not much else in the area. Bed was comfortable."

"Excellent cleaning standards. Couldn't work the room heating, had to ask for extra blanket. Excellent breakfast service. "

"The room and bathroom are in good size, the breakfast is good, the stuffs are friendly and helpful, and the shuttle service is good and flexible."

"Very safe place to stay"