On the beach, white sand, beach umbrellas, beach towels

Reviews of Captains At The Bay

4.5 out of 5
Captains At The Bay
21 Pascoe Street, Apollo Bay, VIC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 633 out of 763 reviews" "
Rating 8 - Good. 118 out of 763 reviews" "
Rating 6 - Okay. 12 out of 763 reviews" "
Rating 4 - Poor. 0 out of 763 reviews" "
Rating 2 - Terrible. 0 out of 763 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jack on 9 Jan 2024
Thanks Gordon!

10/10 Excellent

Jan, Denver

Travelled with partner
Liked: Amenities
A beautiful property with wonderful hosts. Bed was great, tub was wonderful, but a bit long for me. I loved the cozy robe. Breakfast in a lovely breakfast room was very good.
Stayed 1 night in Oct 2023
Response from Duncan on 16 Oct 2023
Hello JanThank you. We hope you have a great trip.Regards Duncan

10/10 Excellent

Jason

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna and Douglas have created an absolute gem here. We were blown away by their welcome. The room was positively palacial - better than many international 5* hotels I’ve stayed in. Sunday breakfast in the immaculate dining room was a real treat. Can’t recommend this place highly enough.
Stayed 1 night in Aug 2023
Response from Duncan on 20 Aug 2023
Hello PaulThank you for your kind words and we are pleased you enjoyed your selves. We hope you have a great trip.Regards Duncan

10/10 Excellent

Cath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities . Added extras made it special, bonus chocolates from the chocolate factory up the road was special . Owners dislike Expedia bookings and made it known
Stayed 1 night in Jul 2023
Response from Captains on 1 Aug 2023
Thank you for your review and kind words. Just to clarify we do make it clear that we would prefer guests book on our website as the commission paid to online travel agents is quite high. We try our best to make all guests welcome however they book.

10/10 Excellent

Hai Hoe

Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect. Rooms were in top notch condition and felt really cosy. The tariffs was very reasonable too.
Stayed 1 night in May 2023

10/10 Excellent

Tracey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Beautiful!
Stayed 1 night in May 2023

10/10 Excellent

Anthony, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A delightfully quiet and extremely well maintained property. Spacious rooms with everything you could possibly need. Anna and her team were so helpful and friendly. The location is perfect as it’s in the heart of town but not on the main road. An amazing breakfast spread. The only regret is that we didn’t have time to stay longer. Will definitely be staying there when back in that beautiful part of the world (:
Stayed 1 night in May 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful owners. Well appointed. Lovely breakfast
Stayed 1 night in May 2023
Response from Duncan on 4 May 2023
Thank you Paul.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Loft” accommodation suited our group well. Bedding arrangements comprise of King beds so could be a little challenging when accommodating a family with older siblings.
Stayed 1 night in Apr 2023

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Management and facilities great, breakfast very good.
Stayed 1 night in Mar 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend The Loft - very comfortable for 2 friends travelling the Great Ocean Road. Only suggestion would be a knife to cut the lime for a G&T - the Gin having been bought from local brewery also highly recommended! The breakfast was fantastic - all very good value and lovely experience.

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, super clean and comfortable room
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stay in December

10/10 Excellent

Marnie

Stayed 2 nights in Nov 2022
Response from Duncan on 3 Dec 2022
Thank you Marnie.We are pleased you enjoyed yourself.Regards Duncan

10/10 Excellent

C

Stayed 2 nights in Nov 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly welcome, lovely room, great breakfast, what more could you want on a road trip
Stayed 1 night in Nov 2022
Response from Duncan on 18 Nov 2022
Hello PeterThank you and we are pleased you had a good stay.Regards Duncan

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, clean and and friendly
Response from Duncan on 6 Nov 2022
Thanks Stephen We are pleased you had a good stay.Regards Duncan

8/10 Good

Prem F Rohan

Stayed 1 night in Oct 2022

10/10 Excellent

Chung King, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Duncan and Anna were excellent hosts. Made excellent recommemdations for nearby attractions. Wifi was great. Location was good for moving around. And fabulous full breakfast in the morning!
Stayed 1 night in Oct 2022
Response from Duncan on 17 Oct 2022
Hello ChungThank you for your kind words. We do appreciate it.Regards Duncan

10/10 Excellent

Behnam

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Highly recommended.
Stayed 1 night in Sep 2022
Response from Duncan on 1 Oct 2022
Hello BehnamThank you and hope you had a good break.Regards Duncan

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We spent the weekend in a cottage, excellent room very comfortable and well priced. Will be staying there again
Stayed 1 night in Jul 2022
Response from Duncan on 17 July 2022
Hello Michael Thank you. We would welcome you again. Regards Duncan

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position
Stayed 2 nights in Jun 2022
Response from Duncan on 14 June 2022
Thank you Andrew. It was a pleasure to have you stay. Regards Duncan

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the accommodation ard 6pm to stay on the same day due to change in plans. Duncan was very kind to wait for us to arrive. The room was very spacious and clean. Location is very near to the cafes nearby. Will stay here again definitely.
Stayed 1 night in May 2022

10/10 Excellent

Sakshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, no complaints 10/10
I stayed at Captains at the bay for a night while on my trip on the great ocean road. I had booked the B&B after reading the reviews and I must say that the reviews do full justice. Our stay in the terrace room was exceptional with no complaints. It was clean and modern and had all the facilities. Private courtyard was like icing on the cake. I would come back here any day ! Thank you for such a memorable stay.
Stayed 1 night in May 2022

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated, incredibly friendly owners, very comfortable room
Stayed 1 night in May 2022

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff, beautiful little touches like biscuits and chocies to have with a cuppa and shower soap etc available in the showers. Beautiful and clean. Highly recommended.
Stayed 1 night in May 2022

10/10 Excellent

Ellissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Arthur

Travelled with partner
The room was ok but dated/older than expected
Stayed 1 night in Mar 2022

10/10 Excellent

Scott

Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Cosy and comfortable!
Excellent accommodation. Very cosy and peaceful surroundings. Fittings were also very thoughtful!
Stayed 2 nights in Dec 2021

10/10 Excellent

Ulrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and spacious room. Walking distance to beach and town.
Stayed 1 night in Dec 2021

10/10 Excellent

Lora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Toli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely spacious,bed very comfortable, a very large balcony, and a fabulous bath, staff were very friendly and extremely helpful. will stay there again.
Stayed 3 nights in Nov 2021

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our terrace room was lovely, with the private courtyard perfect for relaxing outside. The room was clean & tidy with everything we needed for a short stay. Friendly check-in & helpful staff. Highly recommended & will definitely return.
Stayed 1 night in Oct 2021

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

jarrod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Owners couldn’t be more helpful. Very impressive
Stayed 2 nights in Oct 2021
Response from Duncan on 2 Nov 2021
Hello Jarrod Thank you for your kind words. We do appreciate them Regards Duncan

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stafff were very friendly and close to township within walking distance
Stayed 1 night in Oct 2021
Response from Duncan on 2 Nov 2021
Thank you Donna and Peter. Regards Duncan

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Andajani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly welcome, comfortable bed and close location to hotels, eateries and beach.
Stayed 2 nights in Apr 2021

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely unit. Very welcoming hosts Duncan and Anna. Would highly recommend this property.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2021

10/10 Excellent

Phillip P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Martin

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room, great place. Would recommend.
Stayed 3 nights in Jun 2020

10/10 Excellent

Maximos, Mulgrave Victoria

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place, well presented and close to everything on Apollo Bay. Will book this place every time I get back there...
Stayed 3 nights in Jan 2021
Response from Duncan on 24 Jan 2021
Hello Maximos Thank you for your kind words and we are pleased you enjoyed your stay. Regards Duncan

10/10 Excellent

Iley, Brunswick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Apollo Bay, a very short walk to the beach and all the cafes and restaurants. We couldn’t have asked for a better stay
Stayed 2 nights in Nov 2020
Response from Captains on 29 Nov 2020
Hello Iley We are pleased you had a good stay and hope to see you again. Regards Duncan