Anthem at Merrill Ranch Hotels, Florence

"Great suite, "

"I recently stayed at this hotel and initially had some issues with the linens, which was a bit disappointing. However, the way management handled the situation completely changed my impression. Upon checkout, the manager, Wendy, went above and beyond to make things right — she personally offered us $30 cash for breakfast and even allowed us to choose several snacks for our road trip as a thoughtful gesture. Her professionalism, kindness, and commitment to guest satisfaction truly stood out. Mistakes can happen anywhere, but it’s how they’re handled that matters most. Because of Wendy’s excellent service and willingness to ensure we left on a positive note, I’m happy to revise my review and say I would stay here again. Thank you, Wendy, for turning our experience around!"

"Friendly staff"

"Great!"

"Good"

"Wonderful, comfortable accommodations. Super clean and the host has thought of everything to make my trip enjoyable, instead of stressful! 10 out 10!"

"Easy to find. Clean. Everything needed for our stay and access was very close by. Will definitely stay here again in the future. Pool and hot tub are amazing. "

"Welcoming staff. Nice comfortable rooms in heart of Florence. Excellent restaurants very close."

"Great staff, always super friendly and helpful "